MARGARET R PARDEE MEMORIAL HOSPITAL - HENDERSONVILLE, NC

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MARGARET R PARDEE MEMORIAL HOSPITAL
800 N JUSTICE ST
HENDERSONVILLE, NC, 28791

Phone (make sure to verify first before calling): (828) 696-1000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Psychiatric Units

Provided Services

Nuclear Medicine Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Extracorporeal Shock Wave Lithotripter Services
Home Health Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Optometric Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 10.60
Registered Professional Nurses : 192.00
Other Salaried Personnel : 729.00
Dieticians : 2.60
Occupational Therapists : 1.80
Physical Therapists : 8.00
Registered Pharmacists : 9.00
Respiratory Therapists : 7.50
Speech Pathologists Or Audiologists : 1.50
Physicians : 1.50
Medical Social Workers : 1.60
Medical Laboratory Technologists : 9.70
Nuclear Medicine Technicians : 2.00
Diagnostic Radiology Technicians : 15.00
Nurse Practitioners: 1.60
Psychologists : 0.50

Number Of Beds

Total: 222
Total Certified: 222
Psychiatric Unit Beds: 21

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,268

Acute myocardial infarction, discharged alive w MCC: $10,785

Acute myocardial infarction, discharged alive w CC: $6,786

Heart failure and shock w/o CC/MCC: $4,013

Heart failure and shock w MCC: $8,115

Heart failure and shock w CC: $5,596

Chronic obstructive pulmonary disease w/o CC/MCC: $4,032

Chronic obstructive pulmonary disease w MCC: $7,242

Chronic obstructive pulmonary disease w CC: $5,423

Simple pneumonia and pleurisy w MCC: $7,963

Diabetes w MCC: $7,557

Chest Pain: $2,954

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $14,304

Extracranial procedures w/o CC/MCC: $5,561

Extracranial procedures w CC: $8,629

Permanent cardiac pacemaker implant w/o CC/MCC: $11,149

Permanent cardiac pacemaker implant w CC: $14,388

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,261

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $13,765

Laparoscopic cholecystectomy w/o c.d.e. w CC: $9,175

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,362

Hernia procedures except inguinal and femoral w MCC: $13,817

Hernia procedures except inguinal and femoral w CC: $7,792

Major small and large bowel procedures w/o CC/MCC: $9,017

Major small and large bowel procedures w CC: $14,223

Major small and large bowel procedures w MCC: $28,716

Stomach, esophageal duodenal proc w/o CC/MCC: $8,076

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $9,530

Major shoulder or elbow joint procedures w/o CC/MCC: $6,173

Bilateral or multiple major joint procs of lower extremity w/o MCC: $17,474

Major joint replacement or reattachment of lower extremity w/o MCC: $11,159

Major joint replacement or reattachment of lower extremity w MCC: $18,228

Revision of hip or knee replacement w/o CC/MCC: $13,617

Revision of hip or knee replacement w CC: $17,024

Biopsies of musculoskeletal system and connective tissue w CC: $11,028

Other musculoskelet sys and conn tiss O.R. proc w MCC: $17,046

Kidney and ureter procedures for neoplasm w/o CC/MCC: $7,651

Kidney and ureter procedures for neoplasm w MCC: $41,503

Kidney and ureter procedures for neoplasm w CC: $10,835

Revision of hip or knee replacement w MCC: $42,137

Kidney and ureter procedures for non-neoplasm w MCC: $18,537

Bilateral or multiple major joint procs of lower extremity w MCC: $25,244

Transurethral procedures w MCC: $12,404

Other kidney and urinary tract procedures w MCC: $15,398

Other kidney and urinary tract procedures w CC: $11,959

Transurethral prostatectomy w/o CC/MCC: $3,679

Transurethral prostatectomy w CC/MCC: $6,505

Female reproductive system reconstructive procedures: $4,530

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,689

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	29.300%
State:	30.827%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	9.400%
State:	8.078%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.127%
North Carolina:	0.120%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.043%
North Carolina:	0.037%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	100.0%
State:	98.8%

Percent of Patients Given Aspirin at Discharge

This Hospital:	97.0%
North Carolina:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	97.0%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	97.0%
State:	98.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
North Carolina:	99.9%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	8
State:	9

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

Here:	55
State:	60

Median Time to Fibrinolysis

Here:	32
North Carolina:	32

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	99.0%
State:	95.1%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	98.0%
State:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	96.0%
State:	94.8%

Percent of Patients Given Discharge Instructions

This Hospital:	73.0%
State:	88.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
North Carolina:	99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	97.0%
North Carolina:	95.3%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	96.0%
State:	96.1%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	98.0%
North Carolina:	98.8%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	95.0%
State:	91.7%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	87.0%
State:	92.6%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	91.0%
State:	94.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	98.0%
State:	97.7%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	98.0%
North Carolina:	96.0%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	98.0%
State:	98.2%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	90.0%
State:	93.0%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	95.0%
North Carolina:	94.8%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
North Carolina:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	91.0%
North Carolina:	91.0%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	98.0%
State:	93.8%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	94.0%
North Carolina:	94.3%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	95.0%
North Carolina:	94.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	16.0%
State:	15.8%

30-Day Mortality Rates from Heart Failure

This Hospital:	12.1%
State:	11.1%

30-Day Mortality Rates from Pneumonia

This Hospital:	11.9%
State:	12.2%

30-Day Readmission Rates from Heart Attack

Here:	18.9%
North Carolina:	19.6%

30-Day Readmission Rates from Heart Failure

This Hospital:	22.6%
North Carolina:	24.3%

30-Day Readmission Rates from Pneumonia

This Hospital:	16.3%
State:	18.7%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never

Here:	4%
State:	5%

Usually

This Hospital:	17%
State:	16%

Always

This Hospital:	79%
State:	79%

How often did doctors communicate well with patients?

Sometimes or never

Here:	3%
State:	4%

Usually

Here:	12%
State:	13%

Always

This Hospital:	85%
North Carolina:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	8%
State:	10%

Usually

This Hospital:	21%
State:	23%

Always

Here:	71%
North Carolina:	67%

How often was patients' pain well controlled?

Sometimes or never

Here:	6%
State:	7%

Usually

This Hospital:	22%
State:	22%

Always

This Hospital:	72%
State:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	20%
North Carolina:	20%

Usually

Here:	19%
State:	17%

Always

Here:	61%
North Carolina:	63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	3%
North Carolina:	10%

Usually

This Hospital:	14%
State:	20%

Always

Here:	83%
State:	70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	6%
State:	9%

Usually

Here:	29%
North Carolina:	29%

Always

Here:	65%
State:	62%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	78%
State:	83%

This Hospital:	22%
North Carolina:	17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	11%
North Carolina:	8%

7 or 8

Here:	25%
State:	23%

9 or 10

Here:	64%
North Carolina:	69%

Would patients recommend the hospital to friends and family?

Here:	6%
North Carolina:	5%

Yes, probably

This Hospital:	34%
North Carolina:	24%

Yes, definitely

Here:	60%
North Carolina:	71%

Hospital Acquired Conditions

Foreign Object Retained After Surgery

This Hospital:	0.527%
North Carolina:	0.064%

Pressure Ulcer Stages III And IV

Here:	0.156%
North Carolina:	0.117%

Falls And Trauma

This Hospital:	0.467%
State:	0.550%

Catheter-Associated UTI

Here:	0.467%
North Carolina:	0.371%

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