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NORTHERN LOUISIANA MEDICAL CENTER - RUSTON, LA

 



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Address
401 EAST VAUGHN AVENUE
RUSTON, LA, 71270
Phone (make sure to verify first before calling): (318) 254-2100

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes


Overall Star Rating: 3 Stars
Health Inspections Star Rating: 3 Stars
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 1 Star
RN Only Star Rating: 5 Stars

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Atherosclerosis without Major Complications
Average Covered Charges
Here:

$17,071
State:

$13,762
Average Total Payments
This Hospital:

$3,552
State:

$3,671
Number of discharges: 17
Here:

0.93%
State:

0.28%
Bronchitis and Asthma with Complications
Average Covered Charges
Here:

$27,032
Louisiana:

$21,572
Average Total Payments
Here:

$5,022
Louisiana:

$5,310
Number of discharges: 15
Here:

0.82%
Louisiana:

0.55%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$23,154
Louisiana:

$18,676
Average Total Payments
Here:

$4,963
State:

$5,133
Number of discharges: 39
This Hospital:

2.14%
State:

1.34%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$51,126
Louisiana:

$30,959
Average Total Payments
Here:

$7,516
State:

$7,872
Number of discharges: 13
This Hospital:

0.71%
State:

0.83%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$20,167
Louisiana:

$11,957
Average Total Payments
This Hospital:

$3,475
State:

$3,525
Number of discharges: 48
Here:

2.63%
Louisiana:

1.75%
Cellulitis without Major Complications
Average Covered Charges
Here:

$15,527
State:

$17,074
Average Total Payments
This Hospital:

$4,983
Louisiana:

$5,195
Number of discharges: 56
Here:

3.07%
Louisiana:

2.37%
Chest Pain
Average Covered Charges
Here:

$21,659
Louisiana:

$14,727
Average Total Payments
This Hospital:

$3,349
State:

$3,579
Number of discharges: 47
Here:

2.57%
State:

1.32%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$29,385
State:

$22,169
Average Total Payments
This Hospital:

$5,785
State:

$5,961
Number of discharges: 26
This Hospital:

1.42%
Louisiana:

2.01%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$43,473
Louisiana:

$30,887
Average Total Payments
This Hospital:

$7,225
Louisiana:

$7,375
Number of discharges: 22
Here:

1.20%
State:

2.15%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$25,357
Louisiana:

$15,410
Average Total Payments
Here:

$4,349
State:

$4,526
Number of discharges: 36
This Hospital:

1.97%
State:

1.96%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$45,462
Louisiana:

$32,751
Average Total Payments
Here:

$6,854
State:

$7,080
Number of discharges: 81
Here:

4.44%
State:

1.81%
Diabetes with Complications
Average Covered Charges
Here:

$18,881
Louisiana:

$18,472
Average Total Payments
This Hospital:

$4,895
State:

$5,270
Number of discharges: 23
This Hospital:

1.26%
State:

0.79%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$25,172
State:

$29,219
Average Total Payments
This Hospital:

$7,035
State:

$7,495
Number of discharges: 14
Here:

0.77%
Louisiana:

0.59%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$16,905
Louisiana:

$17,465
Average Total Payments
This Hospital:

$4,371
State:

$4,542
Number of discharges: 86
This Hospital:

4.71%
Louisiana:

3.45%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$25,699
State:

$23,952
Average Total Payments
Here:

$6,056
State:

$6,368
Number of discharges: 44
This Hospital:

2.41%
State:

1.80%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$55,928
State:

$41,483
Average Total Payments
Here:

$10,594
Louisiana:

$10,967
Number of discharges: 21
This Hospital:

1.15%
State:

0.71%
G.I. Hemorrhage without Complications
Average Covered Charges
Here:

$23,309
State:

$16,470
Average Total Payments
This Hospital:

$4,299
Louisiana:

$4,439
Number of discharges: 18
This Hospital:

0.99%
Louisiana:

0.65%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$18,683
Louisiana:

$21,139
Average Total Payments
Here:

$5,598
State:

$5,759
Number of discharges: 14
This Hospital:

0.77%
Louisiana:

0.67%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$19,936
Louisiana:

$14,773
Average Total Payments
This Hospital:

$4,101
State:

$4,023
Number of discharges: 15
This Hospital:

0.82%
State:

0.42%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$28,896
State:

$20,638
Average Total Payments
Here:

$6,140
Louisiana:

$6,262
Number of discharges: 70
This Hospital:

3.83%
Louisiana:

4.02%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$41,858
State:

$34,212
Average Total Payments
This Hospital:

$8,993
State:

$9,181
Number of discharges: 49
Here:

2.68%
State:

3.07%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$21,676
State:

$13,296
Average Total Payments
This Hospital:

$4,137
State:

$4,242
Number of discharges: 51
Here:

2.79%
State:

2.07%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$64,970
State:

$45,151
Average Total Payments
This Hospital:

$11,366
Louisiana:

$11,427
Number of discharges: 23
Here:

1.26%
State:

0.96%
Hypertension without Major Complications
Average Covered Charges
This Hospital:

$14,843
State:

$14,249
Average Total Payments
Here:

$3,993
Louisiana:

$4,055
Number of discharges: 18
Here:

0.99%
State:

0.36%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$27,848
State:

$26,393
Average Total Payments
This Hospital:

$6,937
State:

$7,158
Number of discharges: 42
This Hospital:

2.30%
Louisiana:

1.56%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$21,416
State:

$19,215
Average Total Payments
Here:

$5,094
Louisiana:

$5,315
Number of discharges: 11
This Hospital:

0.60%
Louisiana:

0.83%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$38,865
State:

$26,802
Average Total Payments
Here:

$7,491
State:

$7,334
Number of discharges: 36
Here:

1.97%
State:

1.32%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$20,107
Louisiana:

$16,881
Average Total Payments
Here:

$4,695
State:

$4,786
Number of discharges: 91
This Hospital:

4.98%
State:

4.16%
Laparoscopic Cholecystectomy without C.D.E. with Complications
Average Covered Charges
This Hospital:

$65,859
Louisiana:

$42,814
Average Total Payments
Here:

$10,382
Louisiana:

$10,845
Number of discharges: 14
Here:

0.77%
State:

0.28%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$77,096
Louisiana:

$48,840
Average Total Payments
Here:

$13,137
Louisiana:

$13,051
Number of discharges: 30
This Hospital:

1.64%
Louisiana:

4.93%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$90,052
Louisiana:

$62,942
Average Total Payments
Here:

$15,380
State:

$16,299
Number of discharges: 15
This Hospital:

0.82%
Louisiana:

0.62%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$21,019
Louisiana:

$18,496
Average Total Payments
This Hospital:

$4,953
State:

$5,163
Number of discharges: 26
Here:

1.42%
Louisiana:

0.52%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$21,396
Louisiana:

$22,710
Average Total Payments
This Hospital:

$6,739
Louisiana:

$7,159
Number of discharges: 17
This Hospital:

0.93%
Louisiana:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$16,090
State:

$13,945
Average Total Payments
This Hospital:

$4,329
State:

$4,247
Number of discharges: 72
Here:

3.94%
Louisiana:

2.82%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$46,789
State:

$40,566
Average Total Payments
Here:

$10,666
Louisiana:

$11,994
Number of discharges: 23
Here:

1.26%
State:

0.95%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$89,965
State:

$69,459
Average Total Payments
This Hospital:

$12,115
State:

$13,367
Number of discharges: 26
Here:

1.42%
State:

1.46%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$14,565
State:

$22,745
Average Total Payments
Here:

$5,357
State:

$5,925
Number of discharges: 12
Here:

0.66%
Louisiana:

0.54%
Peripheral Vascular Disorders without Complications
Average Covered Charges
Here:

$13,766
State:

$15,057
Average Total Payments
Here:

$4,029
Louisiana:

$4,083
Number of discharges: 13
Here:

0.71%
State:

0.33%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$38,663
State:

$29,813
Average Total Payments
This Hospital:

$7,662
Louisiana:

$7,985
Number of discharges: 17
Here:

0.93%
State:

1.01%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
Here:

$46,773
State:

$29,562
Average Total Payments
This Hospital:

$7,697
State:

$8,239
Number of discharges: 12
Here:

0.66%
Louisiana:

0.54%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$17,024
State:

$15,539
Average Total Payments
Here:

$4,812
State:

$5,075
Number of discharges: 40
This Hospital:

2.19%
State:

2.33%
Renal Failure with Complications
Average Covered Charges
Here:

$22,783
State:

$22,786
Average Total Payments
This Hospital:

$6,041
Louisiana:

$6,275
Number of discharges: 32
This Hospital:

1.75%
State:

2.48%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$31,775
State:

$34,569
Average Total Payments
This Hospital:

$9,311
Louisiana:

$10,222
Number of discharges: 36
Here:

1.97%
State:

1.75%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$42,020
Louisiana:

$35,001
Average Total Payments
Here:

$8,645
Louisiana:

$8,988
Number of discharges: 23
Here:

1.26%
State:

1.02%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$55,963
State:

$53,780
Average Total Payments
This Hospital:

$12,375
State:

$12,372
Number of discharges: 14
This Hospital:

0.77%
State:

0.89%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
This Hospital:

$116,294
Louisiana:

$127,408
Average Total Payments
Here:

$30,888
State:

$32,425
Number of discharges: 20
This Hospital:

1.10%
Louisiana:

0.46%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$56,002
State:

$55,174
Average Total Payments
This Hospital:

$13,198
Louisiana:

$14,638
Number of discharges: 38
This Hospital:

2.08%
State:

1.12%
Seizures without Major Complications
Average Covered Charges
Here:

$15,863
Louisiana:

$17,381
Average Total Payments
Here:

$4,933
State:

$4,811
Number of discharges: 19
Here:

1.04%
Louisiana:

0.57%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$39,555
Louisiana:

$43,898
Average Total Payments
This Hospital:

$11,206
Louisiana:

$11,975
Number of discharges: 48
Here:

2.63%
State:

4.23%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$25,569
Louisiana:

$23,723
Average Total Payments
Here:

$6,837
Louisiana:

$7,106
Number of discharges: 24
This Hospital:

1.31%
Louisiana:

1.70%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$19,144
State:

$16,744
Average Total Payments
Here:

$4,182
State:

$4,242
Number of discharges: 16
Here:

0.88%
State:

0.64%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$36,817
State:

$23,889
Average Total Payments
This Hospital:

$6,583
State:

$6,196
Number of discharges: 65
Here:

3.56%
Louisiana:

3.35%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$36,857
State:

$39,349
Average Total Payments
Here:

$8,686
Louisiana:

$9,135
Number of discharges: 34
Here:

1.86%
State:

1.73%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$24,263
State:

$16,578
Average Total Payments
This Hospital:

$4,349
Louisiana:

$4,361
Number of discharges: 35
Here:

1.92%
State:

1.62%
Syncope and Collapse
Average Covered Charges
Here:

$18,558
Louisiana:

$17,947
Average Total Payments
Here:

$4,369
Louisiana:

$4,506
Number of discharges: 63
This Hospital:

3.45%
State:

1.33%
Transient Ischemia
Average Covered Charges
This Hospital:

$22,471
Louisiana:

$19,103
Average Total Payments
Here:

$4,461
Louisiana:

$4,576
Number of discharges: 16
This Hospital:

0.88%
Louisiana:

0.87%

Hospital Acquired Conditions

Blood infection from a catheter in a large vein
Here:

0.193%
Louisiana:

1.429%
Infection from a Urinary Catheter
This Hospital:

0.193%
Louisiana:

0.448%
Severe pressure sores (bed sores)
This Hospital:

1.157%
State:

0.450%
Signs of Uncontrolled Blood Sugar
This Hospital:

0.386%
State:

0.284%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

56.400%
Louisiana:

40.453%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

16.100%
State:

8.157%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.580%
Louisiana:

0.309%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.517%
Louisiana:

0.092%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

5.100%
Louisiana:

5.188%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
This Hospital:

42.1%
Louisiana:

21.0%
Percent of short-stay residents with Pressure ulcers that are new or worsened
This Hospital:

0.6%
State:

1.9%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

100.0%
State:

81.8%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

97.4%
Louisiana:

79.9%
Percent of short-stay residents who newly received an antipsychotic medication
Here:

2.4%
Louisiana:

3.7%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.0%
Percent of Patients Given Aspirin at Discharge
This Hospital:

98.0%
Louisiana:

99.0%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
State:

98.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Louisiana:

99.9%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

100.0%
Louisiana:

96.0%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Louisiana:

97.3%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

99.0%
Louisiana:

95.0%
Percent of Patients Given Discharge Instructions
This Hospital:

93.0%
State:

90.9%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

99.0%
State:

95.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

100.0%
Louisiana:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Louisiana:

97.6%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

100.0%
State:

92.4%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
State:

90.7%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

100.0%
Louisiana:

93.5%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
State:

97.9%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
Louisiana:

95.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

97.0%
Louisiana:

97.8%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

97.0%
Louisiana:

95.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
State:

96.5%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Louisiana:

99.7%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

99.0%
Louisiana:

92.3%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
Louisiana:

95.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

100.0%
State:

95.5%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
Louisiana:

96.1%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

17.2%
Louisiana:

16.0%
30-Day Mortality Rates from Heart Failure
Here:

11.7%
State:

11.7%
30-Day Mortality Rates from Pneumonia
Here:

15.5%
State:

12.5%
30-Day Readmission Rates from Heart Attack
Here:

20.2%
State:

19.9%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.9%
Louisiana:

25.4%
30-Day Readmission Rates from Pneumonia
Here:

17.6%
State:

18.7%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 25%

How often did nurses communicate well with patients?

Sometimes or never
Here:

7%
Louisiana:

4%
Usually
Here:

17%
State:

14%
Always
This Hospital:

76%
Louisiana:

82%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
Louisiana:

3%
Usually
Here:

14%
Louisiana:

11%
Always
Here:

82%
Louisiana:

86%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

14%
State:

10%
Usually
Here:

27%
Louisiana:

20%
Always
Here:

59%
Louisiana:

70%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
Louisiana:

7%
Usually
Here:

22%
State:

18%
Always
This Hospital:

69%
Louisiana:

75%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

22%
Louisiana:

17%
Usually
Here:

17%
State:

15%
Always
This Hospital:

61%
State:

68%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

15%
State:

9%
Usually
This Hospital:

19%
State:

17%
Always
This Hospital:

66%
Louisiana:

74%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

12%
State:

6%
Usually
Here:

28%
Louisiana:

21%
Always
This Hospital:

60%
Louisiana:

73%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

79%
State:

83%
No
Here:

21%
State:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

11%
State:

8%
7 or 8
Here:

27%
State:

18%
9 or 10
This Hospital:

62%
Louisiana:

74%

Would patients recommend the hospital to friends and family?

No
Here:

6%
Louisiana:

4%
Yes, probably
Here:

33%
Louisiana:

21%
Yes, definitely
Here:

61%
Louisiana:

75%

Complaint Deficiency

Conduct initial and periodic assessments of each resident's functional capacity: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Some (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene: Few (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm)

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%: Some (Minimal harm or potential for actual harm)

Make sure that residents are safe from serious medication errors: Few (Minimal harm or potential for actual harm)

Develop policies and procedures for influenza and pneumococcal immunizations: Few (Minimal harm or potential for actual harm)

Have enough nurses to care for every resident in a way that maximizes the resident's well being: Many (Minimal harm or potential for actual harm)

Make sure that special or therapeutic diets are ordered by the attending doctor: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Few (Minimal harm or potential for actual harm)

Provide activities to meet the interests and needs of each resident: Few (Minimal harm or potential for actual harm)

Conduct initial and periodic assessments of each resident's functional capacity: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Some (Minimal harm or potential for actual harm)

Allow the resident the right to participate in the planning or revision of the resident's care plan: Some (Minimal harm or potential for actual harm)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm)

Make sure that each resident gets a nutritional and well balanced diet, unless it is not possible to do so: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Some (Minimal harm or potential for actual harm)

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature: Some (Minimal harm or potential for actual harm)

Offer other nutritional food to each resident who will not eat the food served: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm)

Conduct initial and periodic assessments of each resident's functional capacity: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Allow the resident the right to participate in the planning or revision of the resident's care plan: Some (Minimal harm or potential for actual harm)

Other nearby hospitals and nursing homes

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