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BANNER LASSEN MEDICAL CENTER - SUSANVILLE, CA

 



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Address
1800 SPRING RIDGE DRIVE
SUSANVILLE, CA, 96130
Phone (make sure to verify first before calling): (530) 252-2000

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

  • Nuclear Medicine Services
  • Anesthesia Services
  • Blood Bank Services
  • CT Scanner Services
  • Certified Trauma Center Services
  • Chemotherapy Services
  • Clinical Laboratory Services
  • Dedicated Emergency Department Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Inpatient Rehabilitiation (Not Carf Accredited) Services
  • Inpatient Surgical Services
  • Magnetic Resonance Imaging (Mri) Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Opthalmic Surgery Services
  • Organ Bank Services
  • Organ Transplant Services
  • Orthopedic Surgery Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 3.00
Registered Professional Nurses : 3.00
Other Salaried Personnel : 91.07
Certified Registered Nurse Anesthetists (CRNA) : 3.30
Dieticians : 1.00
Occupational Therapists : 0.01
Physical Therapists : 0.03
Registered Pharmacists : 2.10
Respiratory Therapists : 4.00
Speech Pathologists Or Audiologists : 0.01
Medical Social Workers : 0.01
Medical Laboratory Technologists : 7.00
Nuclear Medicine Technicians : 1.00
Diagnostic Radiology Technicians : 9.00

Number Of Beds

Total: 25
Total Certified: 25

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Between 100 and 299
Survey Response Rate: 18%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

7%
Usually
This Hospital:

14%
California:

21%
Always
Here:

82%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
California:

6%
Usually
Here:

12%
California:

17%
Always
This Hospital:

83%
California:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

8%
California:

13%
Usually
This Hospital:

17%
California:

28%
Always
Here:

75%
State:

59%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
California:

8%
Usually
Here:

20%
State:

25%
Always
Here:

75%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

18%
California:

23%
Usually
Here:

15%
State:

19%
Always
This Hospital:

67%
California:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

2%
State:

10%
Usually
This Hospital:

14%
State:

21%
Always
This Hospital:

84%
California:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

7%
California:

18%
Usually
Here:

34%
California:

33%
Always
This Hospital:

59%
California:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

85%
California:

81%
No
Here:

15%
California:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

8%
State:

10%
7 or 8
This Hospital:

18%
State:

24%
9 or 10
This Hospital:

74%
California:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

6%
California:

7%
Yes, probably
This Hospital:

29%
State:

24%
Yes, definitely
Here:

65%
State:

69%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

45.300%
State:

33.932%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

14.800%
California:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.039%
California:

0.170%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

15
California:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

94.0%
State:

97.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

98.9%
Percent of Patients Given Discharge Instructions
Here:

100.0%
California:

93.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

98.0%
State:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

98.0%
California:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

100.0%
California:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

86.0%
State:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
California:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
California:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

95.0%
State:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

100.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
California:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
California:

99.8%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

11.7%
California:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

14.7%
State:

11.7%
30-Day Readmission Rates from Heart Failure
This Hospital:

23.9%
California:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

16.5%
State:

18.3%

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