BANNER LASSEN MEDICAL CENTER - SUSANVILLE, CA

Institution representatives - add corrected or new information about BANNER LASSEN MEDICAL CENTER »

Addresss:
1800 SPRING RIDGE DRIVE
SUSANVILLE, CA, 96130
Phone (make sure to verify first before calling): (530) 252-2000

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 3.00
Registered Professional Nurses : 3.00
Other Salaried Personnel : 91.07
Certified Registered Nurse Anesthetists (CRNA) : 3.30
Dieticians : 1.00
Occupational Therapists : 0.01
Physical Therapists : 0.03
Registered Pharmacists : 2.10
Respiratory Therapists : 4.00
Speech Pathologists Or Audiologists : 0.01
Medical Social Workers : 0.01
Medical Laboratory Technologists : 7.00
Nuclear Medicine Technicians : 1.00
Diagnostic Radiology Technicians : 9.00

Number Of Beds
Total: 25
Total Certified: 25

Provided Services
Nuclear Medicine Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Certified Trauma Center Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Organ Bank Services
Organ Transplant Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 18%

How often did nurses communicate well with patients?

Sometimes or never
Here:

4%
State:

7%
Usually
This Hospital:

14%
State:

21%
Always
Here:

82%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
Here:

5%
California:

6%
Usually
This Hospital:

12%
State:

17%
Always
This Hospital:

83%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

8%
California:

13%
Usually
Here:

17%
State:

28%
Always
This Hospital:

75%
State:

59%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

5%
California:

8%
Usually
Here:

20%
State:

25%
Always
Here:

75%
State:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

18%
State:

23%
Usually
This Hospital:

15%
California:

19%
Always
This Hospital:

67%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

2%
State:

10%
Usually
Here:

14%
California:

21%
Always
Here:

84%
California:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

7%
State:

18%
Usually
Here:

34%
State:

33%
Always
Here:

59%
California:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

85%
California:

81%
No
Here:

15%
California:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

8%
California:

10%
7 or 8
This Hospital:

18%
State:

24%
9 or 10
Here:

74%
California:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

6%
State:

7%
Yes, probably
This Hospital:

29%
California:

24%
Yes, definitely
This Hospital:

65%
California:

69%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

15
California:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

94.0%
State:

97.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
California:

98.9%
Percent of Patients Given Discharge Instructions
Here:

100.0%
State:

93.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

98.0%
State:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
California:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

100.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

86.0%
California:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
California:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
California:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
California:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

95.0%
State:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

100.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

100.0%
State:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.8%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
California:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

11.7%
California:

10.9%
30-Day Mortality Rates from Pneumonia
Here:

14.7%
State:

11.7%
30-Day Readmission Rates from Heart Failure
Here:

23.9%
California:

24.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.5%
California:

18.3%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

45.300%
State:

33.932%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

14.800%
California:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.039%
State:

0.170%

User Contributions:

Comment about this article, ask questions, or add new information about this topic:

CAPTCHA