LAKES REGION GENERAL HOSPITAL - LACONIA, NH

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Addresss:
80 HIGHLAND ST
LACONIA, NH, 03246
Phone (make sure to verify first before calling): (603) 524-3211

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Swing Bed Hospitals

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 3.00
Registered Professional Nurses : 48.00
Other Salaried Personnel : 474.00
Dieticians : 2.00
Occupational Therapists : 4.00
Physical Therapists : 5.00
Registered Pharmacists : 5.00
Respiratory Therapists : 8.00
Speech Pathologists Or Audiologists : 1.00
Physicians : 11.00
Medical Social Workers : 2.00
Physician Assistants : 2.00

Number Of Beds
Total: 143
Total Certified: 143
Psychiatric Unit Beds: 8

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Organ Bank Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.9%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

8
New Hampshire:

7
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
This Hospital:

48
State:

42
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

98.0%
New Hampshire:

97.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

98.0%
State:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
New Hampshire:

96.1%
Percent of Patients Given Discharge Instructions
This Hospital:

91.0%
State:

94.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
New Hampshire:

98.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
New Hampshire:

97.2%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

95.0%
New Hampshire:

97.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

93.0%
State:

98.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

89.0%
New Hampshire:

96.3%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

87.0%
State:

94.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

93.0%
State:

96.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

98.0%
State:

98.7%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

98.0%
New Hampshire:

97.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

97.0%
State:

98.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
State:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
State:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
New Hampshire:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

86.0%
New Hampshire:

93.8%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

94.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

86.0%
State:

96.6%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

97.0%
State:

97.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
New Hampshire:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

18.4%
New Hampshire:

14.7%
30-Day Mortality Rates from Heart Failure
This Hospital:

14.2%
New Hampshire:

11.9%
30-Day Mortality Rates from Pneumonia
Here:

15.7%
State:

12.8%
30-Day Readmission Rates from Heart Attack
This Hospital:

18.9%
New Hampshire:

18.2%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.7%
New Hampshire:

23.2%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.7%
New Hampshire:

17.7%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

30.900%
New Hampshire:

33.103%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

6.800%
State:

8.524%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.057%
New Hampshire:

0.053%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

4.600%
State:

5.357%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

1.900%
New Hampshire:

2.723%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.768%
State:

0.596%
Blood infection from a catheter in a large vein
This Hospital:

0.512%
New Hampshire:

0.446%
Infection from a Urinary Catheter
This Hospital:

0.256%
State:

0.543%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never
Here:

4%
New Hampshire:

3%
Usually
Here:

25%
State:

17%
Always
Here:

71%
State:

80%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
New Hampshire:

4%
Usually
This Hospital:

18%
State:

15%
Always
Here:

77%
State:

81%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

11%
State:

7%
Usually
This Hospital:

29%
State:

23%
Always
This Hospital:

60%
New Hampshire:

70%

How often was patients' pain well controlled?

Sometimes or never
Here:

7%
New Hampshire:

6%
Usually
This Hospital:

28%
State:

22%
Always
This Hospital:

65%
New Hampshire:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

18%
State:

16%
Usually
Here:

21%
State:

19%
Always
This Hospital:

61%
New Hampshire:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

8%
New Hampshire:

6%
Usually
Here:

26%
State:

17%
Always
Here:

66%
New Hampshire:

77%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

13%
New Hampshire:

11%
Usually
This Hospital:

38%
State:

34%
Always
This Hospital:

49%
State:

55%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

85%
State:

88%
No
Here:

15%
New Hampshire:

12%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

12%
State:

7%
7 or 8
This Hospital:

30%
State:

21%
9 or 10
Here:

58%
New Hampshire:

72%

Would patients recommend the hospital to friends and family?

No
Here:

6%
New Hampshire:

4%
Yes, probably
Here:

33%
State:

21%
Yes, definitely
This Hospital:

61%
State:

75%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$24,248
New Hampshire:

$31,292
Average Total Payments
Here:

$9,950
New Hampshire:

$12,359
Number of discharges: 17
Here:

1.61%
State:

1.29%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
This Hospital:

$13,049
New Hampshire:

$15,361
Average Total Payments
Here:

$4,221
New Hampshire:

$4,193
Number of discharges: 16
This Hospital:

1.52%
New Hampshire:

0.49%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$17,179
State:

$15,205
Average Total Payments
Here:

$5,557
State:

$5,750
Number of discharges: 12
Here:

1.14%
New Hampshire:

1.82%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$22,466
State:

$21,240
Average Total Payments
Here:

$7,595
New Hampshire:

$8,630
Number of discharges: 13
Here:

1.23%
State:

1.19%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$16,123
New Hampshire:

$11,879
Average Total Payments
This Hospital:

$3,771
State:

$3,899
Number of discharges: 15
This Hospital:

1.42%
State:

1.82%
Cellulitis without Major Complications
Average Covered Charges
Here:

$19,963
State:

$13,945
Average Total Payments
Here:

$5,437
State:

$5,536
Number of discharges: 31
Here:

2.94%
State:

2.35%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$22,956
New Hampshire:

$16,917
Average Total Payments
This Hospital:

$6,428
New Hampshire:

$6,224
Number of discharges: 44
Here:

4.17%
New Hampshire:

2.71%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$30,610
State:

$19,463
Average Total Payments
This Hospital:

$8,132
State:

$7,633
Number of discharges: 30
Here:

2.84%
State:

2.88%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$18,405
State:

$13,558
Average Total Payments
Here:

$5,294
New Hampshire:

$4,623
Number of discharges: 22
This Hospital:

2.08%
State:

1.90%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$18,192
New Hampshire:

$15,194
Average Total Payments
Here:

$5,306
New Hampshire:

$4,870
Number of discharges: 24
Here:

2.27%
State:

3.50%
Extracranial Procedures without Complications
Average Covered Charges
This Hospital:

$23,445
State:

$23,541
Average Total Payments
This Hospital:

$6,748
New Hampshire:

$7,160
Number of discharges: 37
This Hospital:

3.50%
State:

0.76%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$24,972
State:

$19,678
Average Total Payments
This Hospital:

$6,778
New Hampshire:

$6,897
Number of discharges: 31
This Hospital:

2.94%
New Hampshire:

2.16%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$18,080
State:

$17,963
Average Total Payments
Here:

$6,996
State:

$6,717
Number of discharges: 46
Here:

4.36%
State:

3.48%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$30,601
New Hampshire:

$25,245
Average Total Payments
This Hospital:

$9,297
State:

$9,682
Number of discharges: 20
This Hospital:

1.89%
New Hampshire:

2.31%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$16,014
New Hampshire:

$13,475
Average Total Payments
Here:

$4,901
State:

$4,469
Number of discharges: 11
This Hospital:

1.04%
New Hampshire:

1.13%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$43,554
New Hampshire:

$37,454
Average Total Payments
This Hospital:

$12,449
New Hampshire:

$12,948
Number of discharges: 27
Here:

2.56%
State:

1.37%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
Here:

$33,812
State:

$28,118
Average Total Payments
Here:

$10,160
New Hampshire:

$10,634
Number of discharges: 14
This Hospital:

1.33%
New Hampshire:

0.39%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$22,595
State:

$22,352
Average Total Payments
This Hospital:

$7,448
State:

$8,033
Number of discharges: 19
This Hospital:

1.80%
New Hampshire:

1.63%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$20,442
New Hampshire:

$19,240
Average Total Payments
This Hospital:

$5,196
New Hampshire:

$5,831
Number of discharges: 11
Here:

1.04%
State:

0.90%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$18,637
State:

$14,475
Average Total Payments
This Hospital:

$5,199
State:

$5,062
Number of discharges: 51
Here:

4.83%
New Hampshire:

2.86%
Major Cardiovasc Procedures without Major Complications
Average Covered Charges
Here:

$90,903
State:

$72,183
Average Total Payments
Here:

$26,877
New Hampshire:

$24,195
Number of discharges: 17
Here:

1.61%
State:

0.87%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$45,117
New Hampshire:

$46,268
Average Total Payments
Here:

$13,983
State:

$14,610
Number of discharges: 107
Here:

10.13%
State:

7.66%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$57,836
New Hampshire:

$51,654
Average Total Payments
This Hospital:

$17,285
State:

$18,351
Number of discharges: 26
Here:

2.46%
State:

0.97%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
This Hospital:

$102,334
State:

$96,025
Average Total Payments
This Hospital:

$37,810
State:

$38,636
Number of discharges: 13
Here:

1.23%
State:

0.71%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$17,572
New Hampshire:

$13,425
Average Total Payments
This Hospital:

$5,181
New Hampshire:

$4,658
Number of discharges: 22
This Hospital:

2.08%
New Hampshire:

1.83%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
Here:

$35,430
State:

$36,918
Average Total Payments
This Hospital:

$11,417
New Hampshire:

$13,867
Number of discharges: 11
This Hospital:

1.04%
State:

0.58%
Other Vascular Procedures with Complications
Average Covered Charges
Here:

$74,202
State:

$55,553
Average Total Payments
Here:

$16,884
New Hampshire:

$18,231
Number of discharges: 14
Here:

1.33%
New Hampshire:

0.58%
Other Vascular Procedures without Complications
Average Covered Charges
This Hospital:

$43,844
New Hampshire:

$44,894
Average Total Payments
This Hospital:

$10,832
State:

$11,860
Number of discharges: 14
Here:

1.33%
New Hampshire:

0.40%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$17,855
State:

$15,040
Average Total Payments
Here:

$7,620
State:

$6,866
Number of discharges: 21
Here:

1.99%
New Hampshire:

0.43%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$26,719
State:

$13,299
Average Total Payments
This Hospital:

$6,123
State:

$4,348
Number of discharges: 11
This Hospital:

1.04%
State:

0.66%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$49,358
State:

$27,759
Average Total Payments
Here:

$10,116
New Hampshire:

$8,824
Number of discharges: 30
This Hospital:

2.84%
State:

1.20%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$26,589
State:

$19,999
Average Total Payments
This Hospital:

$6,988
State:

$6,803
Number of discharges: 21
Here:

1.99%
New Hampshire:

0.83%
Renal Failure with Complications
Average Covered Charges
Here:

$21,683
New Hampshire:

$18,183
Average Total Payments
This Hospital:

$6,933
State:

$6,872
Number of discharges: 16
This Hospital:

1.52%
State:

2.01%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$28,012
New Hampshire:

$29,043
Average Total Payments
Here:

$10,532
New Hampshire:

$11,453
Number of discharges: 14
This Hospital:

1.33%
New Hampshire:

1.20%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$29,723
State:

$24,280
Average Total Payments
Here:

$9,654
New Hampshire:

$9,718
Number of discharges: 39
Here:

3.69%
New Hampshire:

1.02%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$52,996
New Hampshire:

$33,384
Average Total Payments
Here:

$15,006
State:

$13,028
Number of discharges: 18
This Hospital:

1.70%
State:

0.96%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
Here:

$143,958
State:

$132,200
Average Total Payments
Here:

$41,828
State:

$44,383
Number of discharges: 11
This Hospital:

1.04%
New Hampshire:

0.18%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$61,444
State:

$48,539
Average Total Payments
Here:

$16,103
State:

$16,406
Number of discharges: 15
This Hospital:

1.42%
New Hampshire:

0.89%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$32,518
State:

$32,768
Average Total Payments
This Hospital:

$11,819
State:

$12,439
Number of discharges: 27
This Hospital:

2.56%
State:

3.85%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$24,025
State:

$21,664
Average Total Payments
Here:

$7,649
New Hampshire:

$7,438
Number of discharges: 14
Here:

1.33%
New Hampshire:

1.51%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$21,849
New Hampshire:

$17,630
Average Total Payments
This Hospital:

$6,604
State:

$6,656
Number of discharges: 58
Here:

5.49%
State:

3.49%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$39,258
New Hampshire:

$24,810
Average Total Payments
This Hospital:

$11,944
State:

$9,486
Number of discharges: 15
Here:

1.42%
State:

2.24%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$18,562
State:

$13,228
Average Total Payments
Here:

$4,692
New Hampshire:

$4,783
Number of discharges: 16
Here:

1.52%
New Hampshire:

1.07%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$93,268
State:

$75,112
Average Total Payments
This Hospital:

$27,644
New Hampshire:

$28,874
Number of discharges: 15
This Hospital:

1.42%
State:

0.86%

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