LAKE NORMAN REGIONAL MEDICAL CENTER - MOORESVILLE, NC

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LAKE NORMAN REGIONAL MEDICAL CENTER
171 FAIRVIEW ROAD
MOORESVILLE, NC, 28117

Phone (make sure to verify first before calling): (704) 660-4000

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Provided Services

Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 3.00
Registered Professional Nurses : 81.50
Other Salaried Personnel : 115.25
Certified Registered Nurse Anesthetists (CRNA) : 3.50
Dieticians : 1.00
Respiratory Therapists : 4.75
Physicians : 1.00
Medical Social Workers : 0.50
Physician Assistants : 4.00

Number Of Beds

Total: 105
Total Certified: 105

Hospital Acquired Conditions

Falls And Trauma

Here:	0.966%
State:	0.550%

Vascular Catheter-Associated Infection

Here:	0.242%
North Carolina:	0.360%

Catheter-Associated UTI

This Hospital:	0.242%
State:	0.371%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,852

Acute myocardial infarction, discharged alive w MCC: $10,828

Acute myocardial infarction, discharged alive w CC: $6,787

Heart failure and shock w/o CC/MCC: $4,029

Heart failure and shock w MCC: $8,148

Heart failure and shock w CC: $5,596

Chronic obstructive pulmonary disease w/o CC/MCC: $4,048

Chronic obstructive pulmonary disease w MCC: $7,271

Chronic obstructive pulmonary disease w CC: $5,422

Simple pneumonia and pleurisy w MCC: $7,995

Diabetes w MCC: $7,587

Chest Pain: $2,965

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $28,257

Extracranial procedures w/o CC/MCC: $5,560

Extracranial procedures w CC: $8,623

Permanent cardiac pacemaker implant w/o CC/MCC: $11,193

Permanent cardiac pacemaker implant w CC: $14,445

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,285

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $13,819

Laparoscopic cholecystectomy w/o c.d.e. w CC: $9,211

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $20,380

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,384

Hernia procedures except inguinal and femoral w MCC: $13,836

Hernia procedures except inguinal and femoral w CC: $7,807

Major small and large bowel procedures w/o CC/MCC: $9,053

Major small and large bowel procedures w CC: $14,279

Major small and large bowel procedures w MCC: $28,830

Stomach, esophageal duodenal proc w/o CC/MCC: $8,108

Cervical spinal fusion w/o CC/MCC: $10,637

Cervical spinal fusion w MCC: $40,906

Cervical spinal fusion w CC: $14,555

Spinal fusion except cervical w/o MCC: $19,788

Spinal fusion except cervical w MCC: $13,072

Back and neck proc exc spinal fusion w/o CC/MCC: $5,236

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $9,599

Major joint replacement or reattachment of lower extremity w/o MCC: $11,203

Major joint replacement or reattachment of lower extremity w MCC: $15,899

Revision of hip or knee replacement w/o CC/MCC: $13,671

Revision of hip or knee replacement w CC: $17,047

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $8,210

Biopsies of musculoskeletal system and connective tissue w CC: $11,796

Kidney and ureter procedures for neoplasm w/o CC/MCC: $7,666

Kidney and ureter procedures for neoplasm w MCC: $18,218

Kidney and ureter procedures for neoplasm w CC: $10,345

Revision of hip or knee replacement w MCC: $17,040

Kidney and ureter procedures for non-neoplasm w MCC: $9,759

Transurethral procedures w MCC: $12,493

Other kidney and urinary tract procedures w MCC: $15,459

Other kidney and urinary tract procedures w CC: $12,558

Transurethral prostatectomy w/o CC/MCC: $3,529

Transurethral prostatectomy w CC/MCC: $42,233

Female reproductive system reconstructive procedures: $4,554

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,699

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	25.700%
North Carolina:	30.827%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	7.900%
State:	8.078%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.080%
North Carolina:	0.120%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.010%
State:	0.037%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 37%

How often did nurses communicate well with patients?

Sometimes or never

Here:	5%
North Carolina:	5%

Usually

This Hospital:	19%
North Carolina:	16%

Always

Here:	76%
State:	79%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	2%
State:	4%

Usually

Here:	14%
North Carolina:	13%

Always

Here:	84%
North Carolina:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	10%
North Carolina:	10%

Usually

This Hospital:	25%
State:	23%

Always

This Hospital:	65%
State:	67%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	6%
State:	7%

Usually

This Hospital:	23%
North Carolina:	22%

Always

This Hospital:	71%
North Carolina:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	22%
State:	20%

Usually

This Hospital:	16%
North Carolina:	17%

Always

This Hospital:	62%
State:	63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	7%
North Carolina:	10%

Usually

This Hospital:	20%
North Carolina:	20%

Always

This Hospital:	73%
State:	70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	9%
State:	9%

Usually

Here:	33%
State:	29%

Always

This Hospital:	58%
North Carolina:	62%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	86%
North Carolina:	83%

Here:	14%
State:	17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	8%
North Carolina:	8%

7 or 8

Here:	22%
State:	23%

9 or 10

This Hospital:	70%
State:	69%

Would patients recommend the hospital to friends and family?

Here:	6%
State:	5%

Yes, probably

Here:	22%
North Carolina:	24%

Yes, definitely

This Hospital:	72%
North Carolina:	71%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	100.0%
North Carolina:	98.8%

Percent of Patients Given Aspirin at Discharge

Here:	100.0%
North Carolina:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
North Carolina:	97.0%

Percent of Patients Given Beta Blocker at Discharge

Here:	100.0%
North Carolina:	98.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.9%

Percent of Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival

This Hospital:	100.0%
State:	50.0%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	4
North Carolina:	9

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	26
North Carolina:	60

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	100.0%
North Carolina:	95.1%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	99.0%
North Carolina:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
North Carolina:	94.8%

Percent of Patients Given Discharge Instructions

Here:	92.0%
State:	88.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
North Carolina:	99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	96.0%
State:	95.3%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	100.0%
North Carolina:	96.1%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	98.8%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	99.0%
State:	91.7%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	100.0%
State:	92.6%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	100.0%
State:	94.8%

Children's Asthma

Percent of Children Who Received Reliever Medication While Hospitalized for Asthma

Here:	100.0%
State:	99.9%

Percent of Children Who Received Systemic Corticosteroid Medication While Hospitalized for Asthma

This Hospital:	100.0%
State:	99.9%

Percent of Children and their Caregivers Who Received a Home Management Plan of Care Document While Hospitalized for Asthma

This Hospital:	100.0%
North Carolina:	78.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	99.0%
State:	97.7%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	99.0%
North Carolina:	96.0%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	98.0%
State:	98.2%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	96.0%
State:	93.0%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	97.0%
State:	94.8%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
North Carolina:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	99.0%
North Carolina:	91.0%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	99.0%
North Carolina:	93.8%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	100.0%
North Carolina:	94.3%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	97.0%
North Carolina:	94.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	17.4%
North Carolina:	15.8%

30-Day Mortality Rates from Heart Failure

This Hospital:	11.7%
North Carolina:	11.1%

30-Day Mortality Rates from Pneumonia

Here:	11.3%
State:	12.2%

30-Day Readmission Rates from Heart Attack

Here:	21.1%
State:	19.6%

30-Day Readmission Rates from Heart Failure

Here:	26.5%
North Carolina:	24.3%

30-Day Readmission Rates from Pneumonia

This Hospital:	18.1%
North Carolina:	18.7%

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