KENNEWICK GENERAL HOSPITAL - KENNEWICK, WA

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Addresss:
900 SOUTH AUBURN STREET
KENNEWICK, WA, 99336
Phone (make sure to verify first before calling): (509) 586-6111

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Hospital District or Authority
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 18.80
Registered Professional Nurses : 152.70
Other Salaried Personnel : 401.20
Dieticians : 2.70
Physical Therapists : 4.40
Registered Pharmacists : 4.90
Respiratory Therapists : 8.70
Speech Pathologists Or Audiologists : 1.00
Physicians : 21.70
Medical Social Workers : 1.00
Medical Laboratory Technologists : 2.10
Nuclear Medicine Technicians : 2.00
Diagnostic Radiology Technicians : 18.20
Nurse Practitioners: 1.80

Number Of Beds
Total: 71
Total Certified: 71

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Home Health Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Obstetric Services
Operating Room Services
Organ Transplant Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services
Urgent Care Center Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 30%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

4%
Usually
Here:

18%
State:

20%
Always
Here:

78%
Washington:

76%

How often did doctors communicate well with patients?

Sometimes or never
Here:

5%
State:

4%
Usually
This Hospital:

16%
Washington:

17%
Always
Here:

79%
Washington:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

9%
Washington:

9%
Usually
This Hospital:

26%
Washington:

27%
Always
This Hospital:

65%
State:

64%

How often was patients' pain well controlled?

Sometimes or never
Here:

6%
Washington:

7%
Usually
Here:

22%
State:

24%
Always
This Hospital:

72%
Washington:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

20%
State:

19%
Usually
This Hospital:

19%
Washington:

20%
Always
This Hospital:

61%
State:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

7%
State:

8%
Usually
This Hospital:

20%
Washington:

20%
Always
Here:

73%
Washington:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

15%
Washington:

13%
Usually
Here:

39%
Washington:

34%
Always
This Hospital:

46%
State:

53%

Were patients given information about what to do during their recovery at home?

Yes
Here:

83%
Washington:

85%
No
This Hospital:

17%
State:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

9%
State:

8%
7 or 8
Here:

26%
Washington:

23%
9 or 10
Here:

65%
Washington:

69%

Would patients recommend the hospital to friends and family?

No
This Hospital:

5%
Washington:

4%
Yes, probably
Here:

25%
State:

23%
Yes, definitely
This Hospital:

70%
State:

73%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

86.0%
Washington:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

82.0%
State:

99.2%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
State:

98.8%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

12
Washington:

11
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

93.0%
State:

96.9%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

75.0%
State:

98.0%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.2%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

97.0%
State:

95.4%
Percent of Patients Given Discharge Instructions
This Hospital:

100.0%
Washington:

88.9%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

98.0%
Washington:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

100.0%
Washington:

96.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

98.0%
State:

98.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

94.0%
Washington:

95.0%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
State:

93.0%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

99.0%
State:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
State:

97.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

97.0%
State:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

96.0%
State:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

95.0%
State:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

95.0%
State:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Washington:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

98.0%
State:

92.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
Washington:

96.5%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

96.0%
State:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

87.0%
State:

96.0%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

17.9%
State:

15.8%
30-Day Mortality Rates from Heart Failure
Here:

14.5%
Washington:

12.7%
30-Day Mortality Rates from Pneumonia
This Hospital:

13.2%
Washington:

12.5%
30-Day Readmission Rates from Heart Attack
This Hospital:

21.0%
Washington:

18.5%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.3%
Washington:

24.0%
30-Day Readmission Rates from Pneumonia
Here:

19.5%
State:

17.7%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

34.800%
Washington:

37.691%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

8.900%
State:

8.405%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.178%
Washington:

0.091%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.063%
Washington:

0.016%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

3.500%
State:

4.997%

Hospital Acquired Conditions

Signs of Uncontrolled Blood Sugar
Here:

0.262%
State:

0.198%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
Here:

$17,079
Washington:

$16,862
Average Total Payments
Here:

$4,341
State:

$4,829
Number of discharges: 13
Here:

1.10%
Washington:

0.55%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$18,950
State:

$19,185
Average Total Payments
This Hospital:

$5,656
State:

$6,018
Number of discharges: 25
Here:

2.12%
Washington:

1.51%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$23,562
Washington:

$28,223
Average Total Payments
This Hospital:

$8,300
Washington:

$9,007
Number of discharges: 19
Here:

1.61%
Washington:

0.97%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$15,503
Washington:

$13,725
Average Total Payments
This Hospital:

$3,851
Washington:

$4,102
Number of discharges: 19
Here:

1.61%
State:

1.45%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$22,319
Washington:

$19,246
Average Total Payments
This Hospital:

$5,729
State:

$6,076
Number of discharges: 44
Here:

3.73%
Washington:

1.91%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$19,265
State:

$21,239
Average Total Payments
This Hospital:

$6,671
State:

$6,897
Number of discharges: 46
Here:

3.90%
Washington:

1.39%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$24,638
State:

$26,545
Average Total Payments
Here:

$7,988
Washington:

$8,452
Number of discharges: 57
Here:

4.83%
State:

1.58%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$13,974
Washington:

$16,601
Average Total Payments
This Hospital:

$4,998
Washington:

$5,152
Number of discharges: 43
Here:

3.64%
Washington:

1.09%
Diabetes with Complications
Average Covered Charges
Here:

$14,798
State:

$19,500
Average Total Payments
This Hospital:

$5,623
Washington:

$6,084
Number of discharges: 12
Here:

1.02%
Washington:

0.54%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$25,852
Washington:

$31,299
Average Total Payments
Here:

$8,020
State:

$9,120
Number of discharges: 12
Here:

1.02%
State:

0.64%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$16,506
Washington:

$19,342
Average Total Payments
This Hospital:

$4,820
State:

$5,262
Number of discharges: 62
Here:

5.25%
State:

2.94%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$20,961
Washington:

$23,921
Average Total Payments
This Hospital:

$6,862
Washington:

$7,355
Number of discharges: 32
Here:

2.71%
Washington:

2.16%
G.I. Hemorrhage without Complications
Average Covered Charges
Here:

$17,264
Washington:

$16,574
Average Total Payments
Here:

$4,827
Washington:

$5,143
Number of discharges: 11
This Hospital:

0.93%
State:

0.31%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$18,070
Washington:

$15,540
Average Total Payments
Here:

$4,302
State:

$4,529
Number of discharges: 11
This Hospital:

0.93%
State:

0.52%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$17,961
State:

$22,674
Average Total Payments
This Hospital:

$6,961
State:

$7,340
Number of discharges: 39
This Hospital:

3.31%
State:

2.88%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$27,843
Washington:

$33,350
Average Total Payments
This Hospital:

$9,871
State:

$10,380
Number of discharges: 51
This Hospital:

4.32%
State:

2.56%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$13,893
State:

$16,567
Average Total Payments
Here:

$4,562
Washington:

$4,783
Number of discharges: 20
This Hospital:

1.69%
Washington:

1.13%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$40,991
Washington:

$48,552
Average Total Payments
This Hospital:

$12,655
State:

$13,275
Number of discharges: 23
This Hospital:

1.95%
State:

1.35%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$24,571
State:

$27,759
Average Total Payments
This Hospital:

$7,684
Washington:

$8,157
Number of discharges: 22
Here:

1.86%
Washington:

1.83%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$26,181
Washington:

$41,719
Average Total Payments
This Hospital:

$12,123
State:

$13,528
Number of discharges: 11
Here:

0.93%
Washington:

1.08%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$13,373
State:

$22,533
Average Total Payments
Here:

$5,550
State:

$5,833
Number of discharges: 14
This Hospital:

1.19%
State:

1.11%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$21,326
Washington:

$24,041
Average Total Payments
Here:

$8,218
State:

$8,362
Number of discharges: 13
This Hospital:

1.10%
Washington:

0.98%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$15,568
State:

$17,974
Average Total Payments
Here:

$5,446
State:

$5,488
Number of discharges: 74
This Hospital:

6.27%
Washington:

2.50%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$41,231
Washington:

$53,039
Average Total Payments
Here:

$14,732
State:

$15,499
Number of discharges: 82
Here:

6.95%
Washington:

8.63%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$40,609
State:

$62,419
Average Total Payments
This Hospital:

$17,380
Washington:

$19,282
Number of discharges: 16
Here:

1.36%
Washington:

0.91%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$15,203
Washington:

$17,265
Average Total Payments
This Hospital:

$4,645
State:

$5,005
Number of discharges: 46
This Hospital:

3.90%
Washington:

1.76%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$18,128
State:

$24,809
Average Total Payments
This Hospital:

$6,828
Washington:

$7,735
Number of discharges: 11
Here:

0.93%
Washington:

0.67%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$14,586
State:

$23,720
Average Total Payments
Here:

$6,479
State:

$7,156
Number of discharges: 11
Here:

0.93%
State:

0.39%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$21,992
Washington:

$30,125
Average Total Payments
This Hospital:

$8,653
Washington:

$9,273
Number of discharges: 23
Here:

1.95%
State:

2.14%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$17,222
Washington:

$18,056
Average Total Payments
Here:

$5,304
Washington:

$5,663
Number of discharges: 20
This Hospital:

1.69%
Washington:

1.00%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$28,886
Washington:

$23,090
Average Total Payments
This Hospital:

$7,660
State:

$7,310
Number of discharges: 27
This Hospital:

2.29%
Washington:

2.21%
Renal Failure with Major Complications
Average Covered Charges
Here:

$28,152
Washington:

$36,802
Average Total Payments
Here:

$10,692
State:

$11,881
Number of discharges: 14
Here:

1.19%
Washington:

1.57%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$32,038
Washington:

$27,953
Average Total Payments
This Hospital:

$9,990
Washington:

$9,836
Number of discharges: 15
Here:

1.27%
State:

0.88%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$42,402
State:

$42,369
Average Total Payments
Here:

$14,519
State:

$14,185
Number of discharges: 12
This Hospital:

1.02%
Washington:

1.17%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$53,628
State:

$60,778
Average Total Payments
Here:

$16,923
Washington:

$16,998
Number of discharges: 21
Here:

1.78%
State:

1.22%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$36,380
Washington:

$42,650
Average Total Payments
This Hospital:

$12,457
State:

$13,695
Number of discharges: 42
Here:

3.56%
Washington:

6.12%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$25,392
State:

$24,246
Average Total Payments
Here:

$7,633
Washington:

$8,168
Number of discharges: 26
This Hospital:

2.20%
State:

1.94%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$16,690
State:

$19,473
Average Total Payments
This Hospital:

$4,647
State:

$5,209
Number of discharges: 16
Here:

1.36%
Washington:

0.64%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$19,635
Washington:

$21,638
Average Total Payments
This Hospital:

$6,813
State:

$7,154
Number of discharges: 47
This Hospital:

3.98%
State:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$25,585
Washington:

$32,426
Average Total Payments
This Hospital:

$10,009
State:

$10,267
Number of discharges: 33
Here:

2.80%
State:

1.85%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$14,227
Washington:

$15,579
Average Total Payments
Here:

$4,800
State:

$5,032
Number of discharges: 30
Here:

2.54%
Washington:

0.98%
Syncope and Collapse
Average Covered Charges
Here:

$15,358
Washington:

$18,489
Average Total Payments
This Hospital:

$4,855
State:

$5,200
Number of discharges: 15
Here:

1.27%
State:

1.45%

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