KAISER FOUNDATION HOSPITAL FREMONT/HAYWARD - HAYWARD, CA

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Addresss:
27400 HESPERIAN BLVD
HAYWARD, CA, 94545
Phone (make sure to verify first before calling): (510) 784-4000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes

Dialysis Facility located within this hospital: KAISER HOSPITAL ESRD PD UNIT

Other nearby hospitals and nursing homes


Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 32%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

6%
California:

7%
Usually
Here:

22%
California:

21%
Always
Here:

72%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
State:

6%
Usually
Here:

16%
California:

17%
Always
This Hospital:

80%
California:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

11%
State:

13%
Usually
Here:

27%
State:

28%
Always
Here:

62%
State:

59%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

7%
California:

8%
Usually
Here:

24%
California:

25%
Always
This Hospital:

69%
State:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

21%
California:

23%
Usually
This Hospital:

19%
State:

19%
Always
Here:

60%
California:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

9%
California:

10%
Usually
Here:

21%
California:

21%
Always
Here:

70%
California:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

18%
State:

18%
Usually
This Hospital:

38%
California:

33%
Always
Here:

44%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

84%
California:

81%
No
Here:

16%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

9%
State:

10%
7 or 8
This Hospital:

25%
State:

24%
9 or 10
Here:

66%
State:

66%

Would patients recommend the hospital to friends and family?

No
Here:

5%
California:

7%
Yes, probably
This Hospital:

26%
State:

24%
Yes, definitely
This Hospital:

69%
California:

69%

Hospital Acquired Conditions

Falls and injuries
Here:

0.296%
State:

0.625%
Infection from a Urinary Catheter
This Hospital:

0.739%
State:

0.608%
Signs of Uncontrolled Blood Sugar
Here:

0.148%
State:

0.246%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
California:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
California:

99.0%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
California:

98.5%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
Here:

100.0%
California:

93.9%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

100.0%
State:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
California:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
California:

96.2%
Percent of Patients Given Discharge Instructions
Here:

100.0%
California:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
California:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

100.0%
California:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

98.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

98.0%
California:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
California:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

99.0%
California:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
California:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

99.0%
State:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
State:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
California:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
California:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
California:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

99.0%
California:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

99.0%
California:

96.1%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.6%

Outcome of Care

30-Day Readmission Rates from Heart Failure
This Hospital:

24.3%
State:

24.4%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Chest Pain
Average Covered Charges
This Hospital:

$14,908
State:

$29,034
Average Total Payments
This Hospital:

$4,491
State:

$4,742
Number of discharges: 11
Here:

7.01%
California:

2.11%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$21,324
California:

$47,292
Average Total Payments
Here:

$8,029
California:

$8,831
Number of discharges: 27
Here:

17.20%
State:

2.91%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$30,093
State:

$55,669
Average Total Payments
This Hospital:

$9,005
State:

$9,837
Number of discharges: 12
Here:

7.64%
State:

1.65%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$46,387
California:

$88,239
Average Total Payments
Here:

$16,633
California:

$17,187
Number of discharges: 15
This Hospital:

9.55%
California:

6.26%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$27,998
California:

$49,218
Average Total Payments
Here:

$9,397
State:

$10,092
Number of discharges: 11
Here:

7.01%
California:

0.94%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$29,526
California:

$64,758
Average Total Payments
Here:

$10,471
State:

$11,179
Number of discharges: 11
This Hospital:

7.01%
California:

1.15%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$38,011
California:

$90,173
Average Total Payments
Here:

$14,732
California:

$16,748
Number of discharges: 46
Here:

29.30%
California:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$26,297
California:

$50,385
Average Total Payments
This Hospital:

$8,945
California:

$9,612
Number of discharges: 24
Here:

15.29%
California:

2.35%

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