JOHNSON CITY MEDICAL CENTER - JOHNSON CITY, TN

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JOHNSON CITY MEDICAL CENTER
400 N STATE OF FRANKLIN RD
JOHNSON CITY,TN 37604

County: WASHINGTON
Type: Acute Care Hospitals
Phone (make sure to verify first before calling): (423) 431-6111
Emergency service: Yes
Ownership: Voluntary non-profit - Private

Quality Measure Score

	Here	State Average	Nation Average
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	81%	82%	85%
Heart Attack Patients Given Aspirin at Arrival	95%	89%	93%
Heart Attack Patients Given Aspirin at Discharge	97%	85%	90%
Heart Attack Patients Given Beta Blocker at Arrival	90%	79%	88%
Heart Attack Patients Given Beta Blocker at Discharge	97%	86%	91%
Heart Attack Patients Given PCI Within 90 Minutes Of Arrival	27%	54%	60%
Heart Attack Patients Given Smoking Cessation Advice/Counseling	98%	91%	91%

	Here	State Average	Nation Average
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	81%	81%	84%
Heart Failure Patients Given Discharge Instructions	64%	66%	66%
Heart Failure Patients Given Smoking Cessation Advice/Counseling	97%	89%	86%
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function	96%	82%	85%

	Here	State Average	Nation Average
Pneumonia Patients Assessed and Given Influenza Vaccination	78%	78%	75%
Pneumonia Patients Assessed and Given Pneumococcal Vaccination	75%	78%	75%
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival	84%	94%	93%
Pneumonia Patients Given Oxygenation Assessment	100%	99%	99%
Pneumonia Patients Given Smoking Cessation Advice/Counseling	97%	90%	84%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)	91%	86%	86%
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics	61%	90%	90%

	Here	State Average	Nation Average
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision	95%	80%	82%
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots	72%	71%	75%
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery	95%	86%	90%
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries	89%	76%	79%
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery	77%	74%	78%

Hospital Consumer Assessment of Healthcare Providers & Systems Survey

How do patients rate the hospital overall?

	Here	State Average	Nation Average
Patients who gave a rating of 9 or 10 (high)	56%	64%	63%
Patients who gave a rating of 7 or 8 (medium)	30%	25%	26%
Patients who gave a rating of 6 or lower (low)	14%	11%	11%

How often did doctors communicate well with patients?

	Here	State Average	Nation Average
Doctors always communicated well	77%	81%	79%
Doctors usually communicated well	17%	14%	16%
Doctors sometimes or never communicated well	6%	5%	5%

How often did nurses communicate well with patients?

	Here	State Average	Nation Average
Nurses always communicated well	75%	74%	73%
Nurses usually communicated well	20%	20%	21%
Nurses sometimes or never communicated well	5%	6%	6%

How often did patients receive help quickly from hospital staff?

	Here	State Average	Nation Average
Patients always received help as soon as they wanted	63%	60%	60%
Patients usually received help as soon as they wanted	27%	27%	28%
Patients sometimes or never received help as soon as they wanted	10%	13%	12%

How often did staff explain about medicines before giving them to patients?

	Here	State Average	Nation Average
Staff always explained	57%	58%	58%
Staff usually explained	18%	18%	18%
Staff sometimes or never explained	25%	24%	24%

How often was patients' pain well controlled?

	Here	State Average	Nation Average
Pain was always well controlled	70%	68%	67%
Pain was usually well controlled	22%	23%	25%
Pain was sometimes or never well controlled	8%	9%	8%

How often was the area around patients' rooms kept quiet at night?

	Here	State Average	Nation Average
Always quiet at night	50%	60%	54%
Usually quiet at night	35%	30%	32%
Sometimes or never quiet at night	15%	10%	14%

How often were the patients' rooms and bathrooms kept clean?

	Here	State Average	Nation Average
Room was always clean	65%	68%	68%
Room was usually clean	22%	21%	21%
Room was sometimes or never clean	13%	11%	11%

Were patients given information about what to do during their recovery at home?

	Here	State Average	Nation Average
Yes, staff did give patients this information	81%	78%	79%
No, staff did not give patients this information	19%	22%	21%

Would patients recommend the hospital to friends and family?

	Here	State Average	Nation Average
YES, patients would definitely recommend the hospital	63%	69%	67%
YES, patients would probably recommend the hospital	30%	24%	27%
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)	7%	7%	6%

Average Medicare Payment

Angioplasty Procedures and Insertion of Drug Coated Stent into Heart Artery: $12557
Back & Neck Operations Except Back or Neck Fusion: $5993
Back & Neck Operations Except Back or Neck Fusion with Complications or Preexisting Conditions: $7644
Back Fusion to Join Spine Bones, not Neck: $17378
Back Fusion to Join Spine Bones, not Neck, with Complications or Preexisting Conditions: $27820
Chest Pain: $3166
Chronic Lung Disease: $5099
Diabetes in Adults: $4268
Female Reproductive System Reconstructive Operations: $4130
Gallbladder Removal By Laparoscope: $5713
Gallbladder Removal Except By (non) Laparoscope with Complications or Preexisting Conditions: $15621
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions: $10531
Head and Neck Blood Vessel Operations: $5835
Heart Attack with Major Complications: $8913
Heart Attack without Complications: $5386
Heart Bypass Surgery: $20235
Heart Bypass Surgery with Complications or Preexisting Conditions: $28911
Heart Failure: $5750
Heart Valve Operations: $33877
Hernia Operations in Adults: $4655
Hernia Operations in Adults with Complications or Preexisting Conditions: $8406
Insertion of Heart Defibrillator: $30996
Insertion of Heart Defibrillator with Examination of Heart through a Catheter: $39714
Kidney and Bladder Operations for Cancer: $16488
Kidney and Bladder Operations with Complications or Preexisting Conditions: $12937
Major Arm & Shoulder Operations with Complications or Preexisting Conditions: $6284
Major Heart and Blood Vessel Procedures with Complications or Preexisting Conditions: $24272
Major Small & Large Intestine Operations: $7947
Minor Small and Large Bowel Procedures With Complications: $20611
Neck Fusion to Join Bones with Complications or Preexisting Conditions: $13717
Neck Fusion to Join Neck Bones: $9396
Other Bladder Operations Via the Urethra with Complications or Preexisting Conditions: $6608
Other Bone, Joint & Organ Operations with Complications or Preexisting Conditions: $10588
Other Kidney & Urinary Tract Operations: $12347
Pacemaker Implant: $12210
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions: $5697
Removal of Prostate Via Urethra: $3193
Removal of Prostate Via Urethra with Complications or Preexisting Conditions: $4682
Repair of Previous Hip or Knee Replacement: $13875
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle: $11627
Sample of Bone Removed for Evaluation of Cancer, Infections or Other Bone Disorders: $10869
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions: $23656
Two or More Hip, Knee or Ankle Operations: $16761
Uterus & Ovary Operations: $4413

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