JOHN RANDOLPH MEDICAL CENTER` - HOPEWELL, VA

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JOHN RANDOLPH MEDICAL CENTER`
411 W RANDOLPH ROAD
HOPEWELL,VA 23860

County: HOPEWELL CITY
Type: Acute Care Hospitals
Phone (make sure to verify first before calling): (804) 541-1600
Emergency service: Yes
Ownership: Government - Hospital District or Authority

Quality Measure Score

	Here	State Average	Nation Average
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	100%	90%	85%
Heart Attack Patients Given Aspirin at Arrival	94%	95%	93%
Heart Attack Patients Given Aspirin at Discharge	94%	94%	90%
Heart Attack Patients Given Beta Blocker at Arrival	87%	91%	88%
Heart Attack Patients Given Beta Blocker at Discharge	97%	94%	91%
Heart Attack Patients Given Smoking Cessation Advice/Counseling	100%	90%	91%

	Here	State Average	Nation Average
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	92%	86%	84%
Heart Failure Patients Given Discharge Instructions	74%	72%	66%
Heart Failure Patients Given Smoking Cessation Advice/Counseling	100%	90%	86%
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function	100%	89%	85%

	Here	State Average	Nation Average
Pneumonia Patients Assessed and Given Influenza Vaccination	78%	81%	75%
Pneumonia Patients Assessed and Given Pneumococcal Vaccination	80%	79%	75%
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival	100%	94%	93%
Pneumonia Patients Given Oxygenation Assessment	97%	100%	99%
Pneumonia Patients Given Smoking Cessation Advice/Counseling	100%	88%	84%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)	87%	87%	86%
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics	87%	91%	90%

	Here	State Average	Nation Average
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision	73%	82%	82%
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots	51%	75%	75%
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery	88%	86%	90%
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries	54%	80%	79%
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery	74%	77%	78%

Hospital Consumer Assessment of Healthcare Providers & Systems Survey

How do patients rate the hospital overall?

	Here	State Average	Nation Average
Patients who gave a rating of 9 or 10 (high)	42%	61%	63%
Patients who gave a rating of 7 or 8 (medium)	33%	27%	26%
Patients who gave a rating of 6 or lower (low)	25%	12%	11%

How often did doctors communicate well with patients?

	Here	State Average	Nation Average
Doctors always communicated well	72%	79%	79%
Doctors usually communicated well	19%	16%	16%
Doctors sometimes or never communicated well	9%	5%	5%

How often did nurses communicate well with patients?

	Here	State Average	Nation Average
Nurses always communicated well	59%	72%	73%
Nurses usually communicated well	26%	21%	21%
Nurses sometimes or never communicated well	15%	7%	6%

How often did patients receive help quickly from hospital staff?

	Here	State Average	Nation Average
Patients always received help as soon as they wanted	44%	59%	60%
Patients usually received help as soon as they wanted	27%	27%	28%
Patients sometimes or never received help as soon as they wanted	29%	14%	12%

How often did staff explain about medicines before giving them to patients?

	Here	State Average	Nation Average
Staff always explained	43%	57%	58%
Staff usually explained	22%	18%	18%
Staff sometimes or never explained	35%	25%	24%

How often was patients' pain well controlled?

	Here	State Average	Nation Average
Pain was always well controlled	55%	66%	67%
Pain was usually well controlled	32%	25%	25%
Pain was sometimes or never well controlled	13%	9%	8%

How often was the area around patients' rooms kept quiet at night?

	Here	State Average	Nation Average
Always quiet at night	43%	55%	54%
Usually quiet at night	35%	31%	32%
Sometimes or never quiet at night	22%	14%	14%

How often were the patients' rooms and bathrooms kept clean?

	Here	State Average	Nation Average
Room was always clean	57%	66%	68%
Room was usually clean	26%	21%	21%
Room was sometimes or never clean	17%	13%	11%

Were patients given information about what to do during their recovery at home?

	Here	State Average	Nation Average
Yes, staff did give patients this information	70%	80%	79%
No, staff did not give patients this information	30%	20%	21%

Would patients recommend the hospital to friends and family?

	Here	State Average	Nation Average
YES, patients would definitely recommend the hospital	43%	67%	67%
YES, patients would probably recommend the hospital	42%	26%	27%
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)	15%	7%	6%

Average Medicare Payment

Chest Pain: $3206
Chronic Lung Disease: $5037
Diabetes in Adults: $4037
Gallbladder Removal By Laparoscope: $5456
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions: $14279
Heart Attack with Major Complications: $7798
Heart Attack without Complications: $4871
Heart Failure: $5737
Hernia Operations in Adults: $4473
Hernia Operations in Adults with Complications or Preexisting Conditions: $7470
Major Arm & Shoulder Operations with Complications or Preexisting Conditions: $5922
Major Small & Large Intestine Operations: $7569
Minor Small and Large Bowel Procedures With Complications: $21012
Other Bladder Operations Via the Urethra with Complications or Preexisting Conditions: $6278
Other Kidney & Urinary Tract Operations: $13464
Pacemaker Implant: $11138
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions: $5897
Removal of Prostate Via Urethra: $3049
Removal of Prostate Via Urethra with Complications or Preexisting Conditions: $4469
Repair of Previous Hip or Knee Replacement: $13171
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle: $10473
Sample of Bone Removed for Evaluation of Cancer, Infections or Other Bone Disorders: $10117
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions: $16696

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