JOHN C LINCOLN NORTH MOUNTAIN HOSPITAL - PHOENIX, AZ

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JOHN C LINCOLN NORTH MOUNTAIN HOSPITAL
250 EAST DUNLAP AVENUE
PHOENIX, AZ, 85020

Phone (make sure to verify first before calling): (602) 870-6060

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Extracorporeal Shock Wave Lithotripter Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Surgical Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 6.98
Registered Professional Nurses : 508.00
Other Salaried Personnel : 1059.40
Dieticians : 3.61
Occupational Therapists : 1.90
Physical Therapists : 3.80
Registered Pharmacists : 17.28
Respiratory Therapists : 43.21
Speech Pathologists Or Audiologists : 0.51
Medical Social Workers : 11.17
Medical Laboratory Technologists : 17.01
Nuclear Medicine Technicians : 3.43
Diagnostic Radiology Technicians : 17.64
Residents (Physicians) : 12.00

Number Of Beds

Total: 266
Total Certified: 266
Rehabilitation Unit Beds: 12

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	99.0%
Arizona:	98.5%

Percent of Patients Given Aspirin at Discharge

Here:	99.0%
Arizona:	98.3%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
State:	94.7%

Percent of Patients Given Beta Blocker at Discharge

Here:	100.0%
Arizona:	98.1%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.2%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	91.0%
Arizona:	88.0%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	7
State:	11

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	67.0%
Arizona:	93.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	98.3%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	95.0%
State:	93.7%

Percent of Patients Given Discharge Instructions

Here:	95.0%
State:	82.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Arizona:	97.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	90.0%
State:	94.7%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	92.0%
State:	95.2%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	95.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	89.0%
State:	92.4%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	92.0%
State:	88.7%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	92.0%
Arizona:	90.6%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	95.0%
Arizona:	96.6%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	92.0%
Arizona:	93.9%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	96.0%
State:	97.3%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	85.0%
Arizona:	88.3%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	92.0%
Arizona:	91.5%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	99.0%
Arizona:	95.3%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	99.0%
State:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	90.0%
Arizona:	89.7%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	87.0%
Arizona:	92.1%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	87.0%
State:	93.1%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	92.0%
State:	94.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	18.8%
State:	15.7%

30-Day Mortality Rates from Heart Failure

This Hospital:	10.1%
Arizona:	10.5%

30-Day Mortality Rates from Pneumonia

Here:	11.0%
Arizona:	10.7%

30-Day Readmission Rates from Heart Attack

This Hospital:	21.9%
State:	20.2%

30-Day Readmission Rates from Heart Failure

This Hospital:	25.4%
Arizona:	24.2%

30-Day Readmission Rates from Pneumonia

This Hospital:	19.5%
Arizona:	18.0%

Hospital Acquired Conditions

Falls And Trauma

This Hospital:	0.142%
Arizona:	0.633%

Vascular Catheter-Associated Infection

Here:	0.142%
Arizona:	0.304%

Catheter-Associated UTI

This Hospital:	0.284%
Arizona:	0.334%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $49

Acute myocardial infarction, discharged alive w MCC: $12,359

Acute myocardial infarction, discharged alive w CC: $69

Heart failure and shock w/o CC/MCC: $4,553

Heart failure and shock w MCC: $82

Heart failure and shock w CC: $57

Chronic obstructive pulmonary disease w/o CC/MCC: $41

Chronic obstructive pulmonary disease w MCC: $73

Chronic obstructive pulmonary disease w CC: $55

Simple pneumonia and pleurisy w MCC: $3,420

Diabetes w MCC: $77

Chest Pain: $30

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $453

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $297

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $32,006

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $31,821

Cardiac defibrillator implant w/o cardiac cath w MCC: $42,748

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $332

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $448

Extracranial procedures w/o CC/MCC: $56

Extracranial procedures w CC: $9,888

Coronary bypass w/o cardiac cath w/o MCC: $203

Coronary bypass w/o cardiac cath w MCC: $18,221

Permanent cardiac pacemaker implant w/o CC/MCC: $113

Permanent cardiac pacemaker implant w CC: $146

Perc cardiovasc proc w drug-eluting stent w/o MCC: $12,065

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $7,174

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $140

Laparoscopic cholecystectomy w/o c.d.e. w CC: $93

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $201

Hernia procedures except inguinal and femoral w/o CC/MCC: $54

Hernia procedures except inguinal and femoral w MCC: $15,833

Hernia procedures except inguinal and femoral w CC: $79

Major small and large bowel procedures w/o CC/MCC: $10,333

Major small and large bowel procedures w CC: $144

Major small and large bowel procedures w MCC: $291

Stomach, esophageal duodenal proc w/o CC/MCC: $82

Cervical spinal fusion w/o CC/MCC: $108

Cervical spinal fusion w MCC: $249

Cervical spinal fusion w CC: $16,456

Spinal fusion except cervical w/o MCC: $201

Spinal fusion except cervical w MCC: $24,968

Back and neck proc exc spinal fusion w/o CC/MCC: $53

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $97

Major shoulder or elbow joint procedures w CC/MCC: $97

Bilateral or multiple major joint procs of lower extremity w/o MCC: $19,925

Major joint replacement or reattachment of lower extremity w/o MCC: $113

Major joint replacement or reattachment of lower extremity w MCC: $15,035

Revision of hip or knee replacement w/o CC/MCC: $138

Revision of hip or knee replacement w CC: $173

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $9,389

Biopsies of musculoskeletal system and connective tissue w MCC: $18,466

Biopsies of musculoskeletal system and connective tissue w CC: $12,637

Other musculoskelet sys and conn tiss O.R. proc w MCC: $173

Kidney and ureter procedures for neoplasm w/o CC/MCC: $78

Kidney and ureter procedures for neoplasm w MCC: $185

Kidney and ureter procedures for neoplasm w CC: $105

Revision of hip or knee replacement w MCC: $26,199

Kidney and ureter procedures for non-neoplasm w MCC: $10,615

Transurethral procedures w MCC: $126

Other kidney and urinary tract procedures w MCC: $156

Other kidney and urinary tract procedures w CC: $11,454

Transurethral prostatectomy w/o CC/MCC: $36

Transurethral prostatectomy w CC/MCC: $63

Female reproductive system reconstructive procedures: $5,198

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $48

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	31.100%
Arizona:	31.440%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	9.200%
Arizona:	9.792%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.066%
Arizona:	0.151%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.032%
State:	0.082%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 32%

How often did nurses communicate well with patients?

Sometimes or never

Here:	5%
State:	6%

Usually

This Hospital:	20%
Arizona:	20%

Always

This Hospital:	75%
State:	74%

How often did doctors communicate well with patients?

Sometimes or never

Here:	6%
State:	6%

Usually

Here:	20%
Arizona:	18%

Always

Here:	74%
State:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	9%
State:	11%

Usually

This Hospital:	29%
State:	26%

Always

Here:	62%
State:	63%

How often was patients' pain well controlled?

Sometimes or never

Here:	7%
State:	7%

Usually

Here:	23%
State:	24%

Always

Here:	70%
Arizona:	69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	19%
Arizona:	22%

Usually

This Hospital:	19%
State:	18%

Always

This Hospital:	62%
State:	60%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	9%
State:	11%

Usually

This Hospital:	21%
State:	21%

Always

Here:	70%
Arizona:	68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	16%
Arizona:	13%

Usually

This Hospital:	34%
Arizona:	32%

Always

This Hospital:	50%
State:	55%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	83%
Arizona:	82%

This Hospital:	17%
Arizona:	18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	7%
State:	10%

7 or 8

Here:	21%
Arizona:	23%

9 or 10

Here:	72%
State:	67%

Would patients recommend the hospital to friends and family?

This Hospital:	4%
Arizona:	6%

Yes, probably

Here:	21%
Arizona:	25%

Yes, definitely

Here:	75%
State:	69%

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