HOT SPRING COUNTY MEDICAL CENTER - MALVERN, AR

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Addresss:
1001 SCHNEIDER DRIVE
MALVERN, AR, 72104
Phone (make sure to verify first before calling): (501) 337-4911

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 19.00
Registered Professional Nurses : 63.00
Other Salaried Personnel : 258.00
Dieticians : 2.00
Occupational Therapists : 2.00
Physical Therapists : 2.00
Registered Pharmacists : 2.00
Respiratory Therapists : 4.00
Speech Pathologists Or Audiologists : 1.00
Medical Social Workers : 4.00
Medical Laboratory Technologists : 5.00
Diagnostic Radiology Technicians : 9.00

Number Of Beds
Total: 72
Total Certified: 72
Psychiatric Unit Beds: 142
Rehabilitation Unit Beds: 12

Provided Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Occupational Therapy Services
Operating Room Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

45.000%
Arkansas:

39.185%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

15.100%
State:

10.315%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.083%
Arkansas:

0.180%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.007%
Arkansas:

0.062%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 24%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

6%
Arkansas:

5%
Usually
Here:

21%
Arkansas:

17%
Always
Here:

73%
Arkansas:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

3%
State:

4%
Usually
This Hospital:

10%
State:

13%
Always
This Hospital:

87%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

15%
Arkansas:

10%
Usually
Here:

24%
State:

24%
Always
Here:

61%
Arkansas:

66%

How often was patients' pain well controlled?

Sometimes or never
Here:

7%
State:

7%
Usually
This Hospital:

31%
Arkansas:

23%
Always
This Hospital:

62%
Arkansas:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

19%
Arkansas:

20%
Usually
This Hospital:

20%
State:

18%
Always
Here:

61%
State:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

7%
Arkansas:

10%
Usually
Here:

21%
State:

18%
Always
This Hospital:

72%
State:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

8%
Arkansas:

8%
Usually
Here:

38%
Arkansas:

27%
Always
Here:

54%
State:

65%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

75%
Arkansas:

81%
No
This Hospital:

25%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

12%
Arkansas:

9%
7 or 8
This Hospital:

23%
State:

22%
9 or 10
Here:

65%
Arkansas:

69%

Would patients recommend the hospital to friends and family?

No
This Hospital:

6%
State:

6%
Yes, probably
Here:

35%
State:

25%
Yes, definitely
This Hospital:

59%
State:

69%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

7
Arkansas:

8
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

99.0%
Arkansas:

96.0%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

98.0%
Arkansas:

97.7%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

94.0%
State:

96.3%
Percent of Patients Given Discharge Instructions
This Hospital:

89.0%
State:

93.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

100.0%
Arkansas:

96.3%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

100.0%
State:

97.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

98.0%
State:

98.6%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

97.0%
Arkansas:

93.2%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
Arkansas:

93.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

97.0%
State:

95.8%

Surgery

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

94.0%
State:

96.9%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

94.0%
State:

97.8%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.9%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
Arkansas:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

15.8%
State:

16.1%
30-Day Mortality Rates from Heart Failure
This Hospital:

14.4%
Arkansas:

12.9%
30-Day Mortality Rates from Pneumonia
Here:

11.5%
Arkansas:

12.8%
30-Day Readmission Rates from Heart Failure
This Hospital:

25.9%
State:

25.8%
30-Day Readmission Rates from Pneumonia
Here:

20.9%
Arkansas:

19.0%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

1.401%
State:

0.772%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Bronchitis and Asthma with Complications
Average Covered Charges
Here:

$11,409
Arkansas:

$13,806
Average Total Payments
Here:

$5,152
State:

$5,032
Number of discharges: 11
Here:

1.67%
Arkansas:

0.34%
Bronchitis and Asthma without Complications
Average Covered Charges
This Hospital:

$11,312
Arkansas:

$10,852
Average Total Payments
Here:

$3,973
State:

$3,845
Number of discharges: 15
This Hospital:

2.28%
Arkansas:

0.21%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$8,390
State:

$9,784
Average Total Payments
Here:

$3,451
Arkansas:

$3,320
Number of discharges: 35
This Hospital:

5.31%
Arkansas:

1.87%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$7,129
State:

$14,876
Average Total Payments
Here:

$5,107
Arkansas:

$4,890
Number of discharges: 21
Here:

3.19%
Arkansas:

1.65%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$13,766
Arkansas:

$16,636
Average Total Payments
This Hospital:

$5,541
State:

$5,641
Number of discharges: 28
Here:

4.25%
Arkansas:

1.98%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$18,534
State:

$20,478
Average Total Payments
This Hospital:

$7,210
State:

$6,847
Number of discharges: 16
Here:

2.43%
Arkansas:

2.04%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$13,568
Arkansas:

$13,025
Average Total Payments
This Hospital:

$4,662
State:

$4,289
Number of discharges: 47
This Hospital:

7.13%
State:

1.89%
Diabetes with Complications
Average Covered Charges
This Hospital:

$10,730
Arkansas:

$14,900
Average Total Payments
This Hospital:

$4,857
Arkansas:

$4,898
Number of discharges: 12
This Hospital:

1.82%
State:

0.65%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$11,238
State:

$15,315
Average Total Payments
Here:

$4,381
Arkansas:

$4,305
Number of discharges: 34
This Hospital:

5.16%
Arkansas:

3.62%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$7,694
Arkansas:

$12,726
Average Total Payments
This Hospital:

$3,875
State:

$3,760
Number of discharges: 11
This Hospital:

1.67%
Arkansas:

0.41%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$15,329
State:

$17,465
Average Total Payments
This Hospital:

$5,841
State:

$5,859
Number of discharges: 22
This Hospital:

3.34%
Arkansas:

3.17%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$21,019
State:

$28,268
Average Total Payments
This Hospital:

$8,518
Arkansas:

$8,662
Number of discharges: 14
This Hospital:

2.12%
State:

2.18%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$10,425
Arkansas:

$12,406
Average Total Payments
Here:

$4,145
State:

$3,978
Number of discharges: 27
This Hospital:

4.10%
Arkansas:

1.65%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$11,265
State:

$18,643
Average Total Payments
Here:

$6,701
State:

$6,646
Number of discharges: 17
Here:

2.58%
Arkansas:

1.69%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$7,610
Arkansas:

$13,623
Average Total Payments
This Hospital:

$4,560
Arkansas:

$4,576
Number of discharges: 28
This Hospital:

4.25%
Arkansas:

3.21%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$12,713
Arkansas:

$15,160
Average Total Payments
Here:

$4,998
Arkansas:

$4,855
Number of discharges: 16
This Hospital:

2.43%
Arkansas:

0.72%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$9,366
Arkansas:

$12,527
Average Total Payments
Here:

$4,165
State:

$4,040
Number of discharges: 30
This Hospital:

4.55%
State:

2.37%
Psychoses
Average Covered Charges
This Hospital:

$6,499
State:

$14,611
Average Total Payments
Here:

$5,304
Arkansas:

$5,531
Number of discharges: 11
Here:

1.67%
Arkansas:

1.88%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$9,848
Arkansas:

$23,064
Average Total Payments
This Hospital:

$7,232
State:

$7,571
Number of discharges: 11
This Hospital:

1.67%
Arkansas:

1.58%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$9,748
Arkansas:

$15,818
Average Total Payments
Here:

$4,847
Arkansas:

$4,830
Number of discharges: 44
This Hospital:

6.68%
State:

1.41%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$22,917
State:

$22,441
Average Total Payments
This Hospital:

$8,450
Arkansas:

$8,489
Number of discharges: 13
Here:

1.97%
State:

0.99%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$20,769
Arkansas:

$31,667
Average Total Payments
Here:

$10,610
Arkansas:

$11,118
Number of discharges: 16
Here:

2.43%
State:

3.87%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$11,197
State:

$19,156
Average Total Payments
This Hospital:

$6,402
Arkansas:

$6,658
Number of discharges: 13
This Hospital:

1.97%
Arkansas:

1.65%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$8,530
State:

$12,542
Average Total Payments
This Hospital:

$4,176
Arkansas:

$3,972
Number of discharges: 11
This Hospital:

1.67%
Arkansas:

0.60%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$17,762
State:

$19,585
Average Total Payments
Here:

$5,782
Arkansas:

$5,984
Number of discharges: 90
This Hospital:

13.66%
State:

3.51%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$24,481
Arkansas:

$29,919
Average Total Payments
Here:

$7,913
State:

$8,721
Number of discharges: 21
Here:

3.19%
State:

1.84%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$12,889
Arkansas:

$14,647
Average Total Payments
Here:

$4,292
Arkansas:

$4,171
Number of discharges: 45
Here:

6.83%
Arkansas:

1.79%

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