HOLZER MEDICAL CENTER JACKSON - JACKSON, OH

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HOLZER MEDICAL CENTER JACKSON
500 BURLINGTON ROAD
JACKSON,OH 45640

County: JACKSON
Type: Critical Access Hospitals
Phone (make sure to verify first before calling): (740) 395-8500
Emergency service: Yes
Ownership: Voluntary non-profit - Private

Quality Measure Score

	Here	State Average	Nation Average
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	100%	85%	85%
Heart Attack Patients Given Aspirin at Arrival	93%	95%	93%
Heart Attack Patients Given Aspirin at Discharge	60%	93%	90%
Heart Attack Patients Given Beta Blocker at Arrival	77%	91%	88%
Heart Attack Patients Given Beta Blocker at Discharge	80%	93%	91%
Heart Attack Patients Given Smoking Cessation Advice/Counseling	100%	95%	91%

	Here	State Average	Nation Average
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	83%	86%	84%
Heart Failure Patients Given Discharge Instructions	75%	78%	66%
Heart Failure Patients Given Smoking Cessation Advice/Counseling	100%	92%	86%
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function	60%	92%	85%

	Here	State Average	Nation Average
Pneumonia Patients Assessed and Given Influenza Vaccination	87%	82%	75%
Pneumonia Patients Assessed and Given Pneumococcal Vaccination	68%	82%	75%
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival	100%	95%	93%
Pneumonia Patients Given Oxygenation Assessment	100%	100%	99%
Pneumonia Patients Given Smoking Cessation Advice/Counseling	96%	92%	84%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)	94%	89%	86%
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics	57%	91%	90%

Hospital Consumer Assessment of Healthcare Providers & Systems Survey

How do patients rate the hospital overall?

	Here	State Average	Nation Average
Patients who gave a rating of 9 or 10 (high)	72%	63%	63%
Patients who gave a rating of 7 or 8 (medium)	20%	26%	26%
Patients who gave a rating of 6 or lower (low)	8%	11%	11%

How often did doctors communicate well with patients?

	Here	State Average	Nation Average
Doctors always communicated well	84%	77%	79%
Doctors usually communicated well	12%	18%	16%
Doctors sometimes or never communicated well	4%	5%	5%

How often did nurses communicate well with patients?

	Here	State Average	Nation Average
Nurses always communicated well	82%	73%	73%
Nurses usually communicated well	14%	22%	21%
Nurses sometimes or never communicated well	4%	5%	6%

How often did patients receive help quickly from hospital staff?

	Here	State Average	Nation Average
Patients always received help as soon as they wanted	78%	61%	60%
Patients usually received help as soon as they wanted	17%	28%	28%
Patients sometimes or never received help as soon as they wanted	5%	11%	12%

How often did staff explain about medicines before giving them to patients?

	Here	State Average	Nation Average
Staff always explained	63%	56%	58%
Staff usually explained	16%	20%	18%
Staff sometimes or never explained	21%	24%	24%

How often was patients' pain well controlled?

	Here	State Average	Nation Average
Pain was always well controlled	78%	66%	67%
Pain was usually well controlled	17%	26%	25%
Pain was sometimes or never well controlled	5%	8%	8%

How often was the area around patients' rooms kept quiet at night?

	Here	State Average	Nation Average
Always quiet at night	72%	49%	54%
Usually quiet at night	23%	35%	32%
Sometimes or never quiet at night	5%	16%	14%

How often were the patients' rooms and bathrooms kept clean?

	Here	State Average	Nation Average
Room was always clean	84%	67%	68%
Room was usually clean	12%	22%	21%
Room was sometimes or never clean	4%	11%	11%

Were patients given information about what to do during their recovery at home?

	Here	State Average	Nation Average
Yes, staff did give patients this information	79%	80%	79%
No, staff did not give patients this information	21%	20%	21%

Would patients recommend the hospital to friends and family?

	Here	State Average	Nation Average
YES, patients would definitely recommend the hospital	72%	65%	67%
YES, patients would probably recommend the hospital	24%	29%	27%
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)	4%	6%	6%

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