HOLYOKE HEALTH CARE CENTER - HOLYOKE, MA
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Address 282 CABOT STREETPhone (make sure to verify first before calling): (413) 538-7470 Number of Certified Beds: 102 Total Number of Residents: 98 Percent of Occupied Beds: 96% Sprinkler Status: Fully Sprinklered Program Participation: Medicare and Medicaid Type of Ownership: Non profit - Other Located Within a Hospital?: No Multi Nursing Home Ownership?: Yes Resident and Family Councils: Resident Continuing Care Retirement Community?: No Quality Indicator Survey?: No Special Focus Facility?: No Type: Skilled Nursing Facilities Overall Star Rating: 3 Stars Health Inspections Star Rating: 2 Stars Nurse Staffing Star Rating: 4 Stars Quality Measures Star Rating: 4 Stars RN Only Star Rating: 5 Stars Employment Full-Time EquivalentAdministrative Staff - Full Time: 4.30Administrative Staff - Part Time: 1.53 Certified Nurse Aides - Full Time: 18.40 Certified Nurse Aides - Part Time: 23.81 Food Service Personnel - Full Time: 7.34 Food Service Personnel - Part Time: 3.99 Housekeeping Personnel - Full Time: 9.27 Licensed Practical/ Vocational Nurses - Full Time: 9.33 Licensed Practical/ Vocational Nurses - Part Time: 5.90 Medical Directors - Under Contract: 0.03 Mental Health Services Personnel - Under Contract: 0.43 Nurses With Administrative Duties - Full Time: 3.37 Persons Not Included In Any Other Categories - Full Time: 2.29 Registered Nurses - Full Time: 1.14 Rn Director Of Nursing - Full Time: 1.14 Social Workers - Full Time: 1.14 Activities Professionals - Full Time: 1.07 Dietitians - Part Time: 0.31 Nurses With Administrative Duties - Part Time: 0.96 Occupational Therapists - Part Time: 0.91 Physical Therapists - Part Time: 1.10 Speech Pathologists - Under Contract: 0.14 Registered Nurses - Under Contract: 0.23 Registered Nurses - Part Time: 0.91 Licensed Practical/ Vocational Nurses - Under Contract: 1.94 Provided Services
Staff InformationNumber of Registered Nurses Hours Per Resident Per Day
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
Total Number of Licensed Staff Hours Per Resident Per Day
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Number Therapy Hours Per Resident Per Day
Quality MeasuresPercent of long-stay residents whose need for help with daily activities has increased
Percent of long-stay residents who self-report moderate to severe pain
Percent of long-stay high-risk residents with pressure ulcers
Percent of long-stay residents who lose too much weight
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Percent of long-stay residents with a urinary tract infection
Percent of long-stay residents who have depressive symptoms
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who self-report moderate to severe pain
Percent of short-stay residents with Pressure ulcers that are new or worsened
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who newly received an antipsychotic medication
Percent of long-stay residents who received an antipsychotic medication
Complaint DeficiencyAn approved automatic sprinkler system connected to the fire alarm system: Few (Immediate jeopardy to resident health or safety)Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Immediate jeopardy to resident health or safety) Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist: Few (Minimal harm or potential for actual harm) Keep each resident's personal and medical records private and confidential: Few (Minimal harm or potential for actual harm) Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm) Properly protected cooking facilities: Few (Minimal harm or potential for actual harm) Immediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident: Few (Minimal harm or potential for actual harm) Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm) Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm) Corridor and hallway doors that block smoke: Many (Potential for minimal harm) Construction that can resist fire for one hour or an approved fire extinguishing system: Many (Potential for minimal harm) Determine if it is safe for the resident to self-administer drugs: Few (Minimal harm or potential for actual harm) Review or revise the resident's care plan after any major change in a resident's physical or mental health: Few (Minimal harm or potential for actual harm) Make sure each resident receives an accurate assessment by a qualified health professional: Some (Minimal harm or potential for actual harm) Provide care by qualified persons according to each resident's written plan of care: Few (Minimal harm or potential for actual harm) Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm) Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist: Some (Minimal harm or potential for actual harm) Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Some (Minimal harm or potential for actual harm) Construction that can resist fire for one hour or an approved fire extinguishing system: Many (Potential for minimal harm) An approved installation, maintenance and testing program for fire alarm systems: Many (Potential for minimal harm) An automatic smoke detection system in all hallways: Many (Potential for minimal harm) Automatic sprinkler systems that have been maintained in working order: Many (Potential for minimal harm) Portable fire extinguishers: Some (Potential for minimal harm) Weekly inspections and monthly testing of generators: Many (Potential for minimal harm) Other nearby hospitals and nursing homes
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