HOLYOKE HEALTH CARE CENTER - HOLYOKE, MA

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HOLYOKE HEALTH CARE CENTER
282 CABOT STREET
HOLYOKE, MA, 01040

Phone (make sure to verify first before calling): (413) 538-7470

Number of Certified Beds: 102
Total Number of Residents: 100
Percent of Occupied Beds: 98%
Sprinkler Status: Fully sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: Non profit - Other
Located Within a Hospital?: No
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 4 Stars
Health Inspections Star Rating: 2 Stars
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 5 Stars
RN Only Star Rating: 5 Stars

Employment Full-Time Equivalent

Administrative Staff - Full Time: 4.30
Administrative Staff - Part Time: 1.53
Certified Nurse Aides - Full Time: 18.40
Certified Nurse Aides - Part Time: 23.81
Food Service Personnel - Full Time: 7.34
Food Service Personnel - Part Time: 3.99
Housekeeping Personnel - Full Time: 9.27
Licensed Practical/ Vocational Nurses - Full Time: 9.33
Licensed Practical/ Vocational Nurses - Part Time: 5.90
Medical Directors - Under Contract: 0.03
Mental Health Services Personnel - Under Contract: 0.43
Nurses With Administrative Duties - Full Time: 3.37
Persons Not Included In Any Other Categories - Full Time: 2.29
Registered Nurses - Full Time: 1.14
Rn Director Of Nursing - Full Time: 1.14
Social Workers - Full Time: 1.14
Activities Professionals - Full Time: 1.07
Dietitians - Part Time: 0.31
Nurses With Administrative Duties - Part Time: 0.96
Occupational Therapists - Part Time: 0.91
Physical Therapists - Part Time: 1.10
Speech Pathologists - Under Contract: 0.14
Registered Nurses - Under Contract: 0.23
Registered Nurses - Part Time: 0.91
Licensed Practical/ Vocational Nurses - Under Contract: 1.94

Provided Services

Activities Services Are Provided Onsite To Residents
Clinical Laboratory Services Are Provided Onsite To Residents
Dental Services Are Provided Onsite To Residents
Diagnostic Xray Services Are Provided Onsite To Residents
Dietary Services Are Provided Onsite To Residents
Housekeeping Services Are Provided Onsite To Residents
Mental Health Services Are Provided Onsite To Residents
Nursing Services Are Provided Onsite To Residents
Occupational Therapy Services Are Provided Onsite To Residents
Pharmacy Services Are Provided Onsite To Residents
Physical Therapy Services Are Provided Onsite To Residents
Physician Services Are Provided Onsite To Residents
Podiatry Services Are Provided Onsite To Residents
Social Work Services Are Provided Onsite To Residents
Speech/Language Pathology Services Are Provided Onsite To Residents

Quality Measures

Percent of long-stay residents given influenza vaccination during the flu season

This Nursing Home:	99.0%
Massachusetts:	93.8%

Percent of long-stay residents who were assessed and given pneumococcal vaccination

Here:	98.0%
Massachusetts:	91.4%

Percent of long-stay residents whose need for help with daily activities has increased

This Nursing Home:	11.0%
Massachusetts:	12.2%

Percent of high-risk long-stay residents who have pressure sores

Here:	4.0%
State:	8.5%

Percent of low-risk long-stay residents who have pressure sores

Here:	6.0%
State:	1.3%

Percent of long-stay residents who are more depressed or anxious

Here:	17.0%
State:	14.2%

Percent of low-risk long-stay residents who lose control of their bowels or bladder

This Nursing Home:	61.0%
Massachusetts:	63.7%

Percent of long-stay residents who have/had a catheter inserted and left in their bladder

Here:	2.0%
Massachusetts:	4.3%

Percent of long-stay residents who spend most of their time in bed or in a chair

Here:	1.0%
State:	1.9%

Percent of long-stay residents whose ability to move about in and around their room got worse

Here:	4.0%
Massachusetts:	11.8%

Percent of long-stay residents who had a urinary tract infection

Here:	4.0%
State:	8.6%

Percent of long-stay residents who lose too much weight

This Nursing Home:	4.0%
Massachusetts:	6.2%

Percent of short-stay residents given influenza vaccination during the flu season

This Nursing Home:	97.0%
Massachusetts:	89.8%

Percent of short-stay residents who were assessed and given pneumococcal vaccination

This Nursing Home:	98.0%
State:	86.3%

Percent of short-stay residents who have delirium

This Nursing Home:	1.0%
State:	1.2%

Percent of short-stay residents who had moderate to severe pain

This Nursing Home:	14.0%
State:	18.8%

Percent of short-stay residents who have pressure sores

Here:	22.0%
Massachusetts:	11.2%

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

Here:	1.090
Massachusetts:	0.797

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

This Nursing Home:	0.520
State:	0.828

Total Number of Licensed Staff Hours Per Resident Per Day

Here:	1.610
Massachusetts:	1.625

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

This Nursing Home:	2.150
State:	2.352

Complaint Deficiency

Give or get lab tests to meet the needs of residents: Isolated (Minimal harm or potential for actual harm)

Keep each resident free from physical restraints, unless needed for medical treatment: Isolated (Actual harm)

Give professional services that follow each resident's written care plan: Isolated (Actual harm)

Protect the resident from a transfer or discharge that is not wanted or needed: Isolated (Minimal harm or potential for actual harm)

Provide written records when a resident is transferred or discharged: Isolated (Minimal harm or potential for actual harm)

Give professional services that meet a professional standard of quality: Isolated (Minimal harm or potential for actual harm)

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