HOLY FAMILY HOSPITAL, A CARITAS FAMILY HOSPITAL - METHUEN, MA

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HOLY FAMILY HOSPITAL, A CARITAS FAMILY HOSPITAL
70 EAST STREET
METHUEN, MA, 1844

Phone (make sure to verify first before calling): (978) 687-0156

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes
Type: Psychiatric Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Organ Bank Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 4.80
Registered Professional Nurses : 238.30
Other Salaried Personnel : 847.99
Dieticians : 4.20
Occupational Therapists : 3.89
Physical Therapists : 7.00
Registered Pharmacists : 8.08
Respiratory Therapists : 1.15
Physicians : 15.63
Medical Social Workers : 2.00

Number Of Beds

Total: 222
Total Certified: 222
Psychiatric Unit Beds: 47

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 33%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	4%
State:	5%

Usually

This Hospital:	19%
Massachusetts:	17%

Always

Here:	77%
State:	78%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	3%
Massachusetts:	5%

Usually

Here:	18%
State:	16%

Always

This Hospital:	79%
State:	79%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	14%
Massachusetts:	10%

Usually

Here:	23%
Massachusetts:	26%

Always

This Hospital:	63%
State:	64%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	6%
State:	7%

Usually

Here:	22%
Massachusetts:	22%

Always

Here:	72%
State:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	20%
State:	20%

Usually

This Hospital:	17%
State:	18%

Always

This Hospital:	63%
Massachusetts:	62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	11%
State:	8%

Usually

This Hospital:	22%
Massachusetts:	20%

Always

This Hospital:	67%
State:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	18%
Massachusetts:	16%

Usually

This Hospital:	32%
Massachusetts:	33%

Always

This Hospital:	50%
Massachusetts:	51%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	83%
Massachusetts:	86%

This Hospital:	17%
Massachusetts:	14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	9%
Massachusetts:	8%

7 or 8

Here:	28%
Massachusetts:	24%

9 or 10

This Hospital:	63%
Massachusetts:	68%

Would patients recommend the hospital to friends and family?

Here:	5%
Massachusetts:	4%

Yes, probably

Here:	26%
Massachusetts:	23%

Yes, definitely

This Hospital:	69%
Massachusetts:	73%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	97.0%
Massachusetts:	99.3%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
State:	99.5%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	90.0%
Massachusetts:	94.0%

Percent of Patients Given Beta Blocker at Discharge

Here:	95.0%
Massachusetts:	99.0%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	98.7%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	88.0%
State:	93.0%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	8
State:	10

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

Here:	56
Massachusetts:	67

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	91.0%
State:	96.0%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	98.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	96.0%
State:	93.7%

Percent of Patients Given Discharge Instructions

This Hospital:	86.0%
Massachusetts:	88.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	90.0%
Massachusetts:	96.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	96.0%
Massachusetts:	95.8%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	96.0%
State:	94.5%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	94.0%
Massachusetts:	96.0%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	92.0%
State:	93.3%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	96.0%
State:	92.0%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	92.0%
Massachusetts:	93.4%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	98.0%
Massachusetts:	97.3%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	96.0%
State:	96.1%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	97.0%
Massachusetts:	98.1%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	86.0%
Massachusetts:	95.5%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	87.0%
Massachusetts:	96.4%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
Massachusetts:	99.6%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	84.0%
Massachusetts:	89.1%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	97.0%
State:	95.6%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	87.0%
Massachusetts:	92.2%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	93.0%
State:	94.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	17.1%
Massachusetts:	14.5%

30-Day Mortality Rates from Heart Failure

This Hospital:	9.4%
State:	9.8%

30-Day Mortality Rates from Pneumonia

This Hospital:	10.4%
State:	10.3%

30-Day Readmission Rates from Heart Attack

Here:	20.7%
Massachusetts:	20.4%

30-Day Readmission Rates from Heart Failure

Here:	25.4%
State:	25.4%

30-Day Readmission Rates from Pneumonia

This Hospital:	18.6%
Massachusetts:	19.1%

Hospital Acquired Conditions

Foreign Object Retained After Surgery

This Hospital:	0.865%
Massachusetts:	0.128%

Falls And Trauma

Here:	0.148%
Massachusetts:	0.489%

Vascular Catheter-Associated Infection

Here:	0.295%
State:	0.275%

Manifestations Of Poor Glycemic Control

Here:	0.148%
Massachusetts:	0.062%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $5,667

Acute myocardial infarction, discharged alive w MCC: $12,646

Acute myocardial infarction, discharged alive w CC: $7,959

Heart failure and shock w/o CC/MCC: $4,705

Heart failure and shock w MCC: $9,516

Heart failure and shock w CC: $6,562

Chronic obstructive pulmonary disease w/o CC/MCC: $4,727

Chronic obstructive pulmonary disease w MCC: $8,492

Chronic obstructive pulmonary disease w CC: $6,359

Simple pneumonia and pleurisy w MCC: $9,337

Diabetes w MCC: $8,369

Chest Pain: $3,463

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $33,725

Extracranial procedures w/o CC/MCC: $6,520

Extracranial procedures w CC: $10,553

Permanent cardiac pacemaker implant w/o CC/MCC: $13,073

Permanent cardiac pacemaker implant w CC: $17,540

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $7,487

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $16,140

Laparoscopic cholecystectomy w/o c.d.e. w CC: $10,758

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $23,265

Hernia procedures except inguinal and femoral w MCC: $16,201

Hernia procedures except inguinal and femoral w CC: $9,500

Major small and large bowel procedures w/o CC/MCC: $10,573

Major small and large bowel procedures w CC: $16,677

Major small and large bowel procedures w MCC: $33,671

Cervical spinal fusion w/o CC/MCC: $12,474

Spinal fusion except cervical w/o MCC: $23,205

Back and neck proc exc spinal fusion w/o CC/MCC: $6,115

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $11,211

Major shoulder or elbow joint procedures w/o CC/MCC: $7,550

Major joint replacement or reattachment of lower extremity w/o MCC: $13,084

Major joint replacement or reattachment of lower extremity w MCC: $16,154

Revision of hip or knee replacement w/o CC/MCC: $15,967

Revision of hip or knee replacement w CC: $17,405

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $9,607

Biopsies of musculoskeletal system and connective tissue w MCC: $21,364

Biopsies of musculoskeletal system and connective tissue w CC: $13,833

Kidney and ureter procedures for neoplasm w MCC: $21,788

Kidney and ureter procedures for neoplasm w CC: $12,139

Transurethral procedures w MCC: $14,873

Other kidney and urinary tract procedures w MCC: $20,743

Other kidney and urinary tract procedures w CC: $14,068

Transurethral prostatectomy w/o CC/MCC: $4,122

Transurethral prostatectomy w CC/MCC: $7,288

Female reproductive system reconstructive procedures: $5,319

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,498

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	6.400%
State:	9.313%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.410%
State:	0.105%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.031%
Massachusetts:	0.010%

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