WELLMONT HOLSTON VALLEY MEDICAL CENTER - KINGSPORT, TN

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WELLMONT HOLSTON VALLEY MEDICAL CENTER
130 WEST RAVINE ROAD
KINGSPORT, TN, 37662

Phone (make sure to verify first before calling): (423) 224-4000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Psychiatric Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 47.67
Registered Professional Nurses : 390.70
Other Salaried Personnel : 870.62
Dieticians : 5.00
Occupational Therapists : 7.00
Physical Therapists : 17.70
Registered Pharmacists : 14.27
Respiratory Therapists : 42.70
Speech Pathologists Or Audiologists : 2.00
Medical Social Workers : 3.00
Physician Assistants : 2.00

Number Of Beds

Total: 519
Total Certified: 519
Psychiatric Unit Beds: 16

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,893

Acute myocardial infarction, discharged alive w MCC: $10,722

Acute myocardial infarction, discharged alive w CC: $6,872

Heart failure and shock w/o CC/MCC: $3,932

Heart failure and shock w MCC: $8,068

Heart failure and shock w CC: $234

Chronic obstructive pulmonary disease w/o CC/MCC: $4,008

Chronic obstructive pulmonary disease w MCC: $7,200

Chronic obstructive pulmonary disease w CC: $5,490

Simple pneumonia and pleurisy w MCC: $3,153

Diabetes w MCC: $7,512

Chest Pain: $2,990

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $24,916

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $45,202

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $1,227

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $28,552

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $28,113

Cardiac defibrillator implant w/o cardiac cath w MCC: $37,944

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $1,371

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $23,506

Extracranial procedures w/o CC/MCC: $5,528

Extracranial procedures w CC: $8,736

Coronary bypass w/o cardiac cath w/o MCC: $20,226

Coronary bypass w/o cardiac cath w MCC: $31,773

Permanent cardiac pacemaker implant w/o CC/MCC: $11,084

Permanent cardiac pacemaker implant w CC: $14,436

Perc cardiovasc proc w drug-eluting stent w/o MCC: $10,763

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $262

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $13,684

Laparoscopic cholecystectomy w/o c.d.e. w CC: $4,752

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $20,182

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,429

Hernia procedures except inguinal and femoral w MCC: $14,119

Hernia procedures except inguinal and femoral w CC: $7,963

Major small and large bowel procedures w/o CC/MCC: $377

Major small and large bowel procedures w CC: $8,518

Major small and large bowel procedures w MCC: $15,612

Stomach, esophageal duodenal proc w/o CC/MCC: $8,176

Cervical spinal fusion w/o CC/MCC: $10,770

Cervical spinal fusion w MCC: $24,828

Cervical spinal fusion w CC: $14,678

Spinal fusion except cervical w/o MCC: $19,675

Spinal fusion except cervical w MCC: $33,843

Back and neck proc exc spinal fusion w/o CC/MCC: $5,280

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $9,680

Major shoulder or elbow joint procedures w/o CC/MCC: $3,294

Major shoulder or elbow joint procedures w CC/MCC: $384

Bilateral or multiple major joint procs of lower extremity w/o MCC: $17,690

Major joint replacement or reattachment of lower extremity w/o MCC: $11,094

Major joint replacement or reattachment of lower extremity w MCC: $13,174

Revision of hip or knee replacement w/o CC/MCC: $7,232

Revision of hip or knee replacement w CC: $16,180

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $8,146

Biopsies of musculoskeletal system and connective tissue w MCC: $6,029

Biopsies of musculoskeletal system and connective tissue w CC: $493

Other musculoskelet sys and conn tiss O.R. proc w MCC: $7,402

Kidney and ureter procedures for neoplasm w/o CC/MCC: $320

Kidney and ureter procedures for neoplasm w MCC: $762

Kidney and ureter procedures for neoplasm w CC: $5,457

Revision of hip or knee replacement w MCC: $19,906

Bilateral or multiple major joint procs of lower extremity w MCC: $1,055

Transurethral procedures w MCC: $520

Other kidney and urinary tract procedures w/o CC/MCC: $7,366

Other kidney and urinary tract procedures w MCC: $644

Other kidney and urinary tract procedures w CC: $12,147

Transurethral prostatectomy w/o CC/MCC: $3,495

Transurethral prostatectomy w CC/MCC: $6,293

Female reproductive system reconstructive procedures: $4,593

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,748

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 30%

How often did nurses communicate well with patients?

Sometimes or never

Here:	5%
State:	5%

Usually

This Hospital:	19%
State:	17%

Always

Here:	76%
Tennessee:	78%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	4%
Tennessee:	4%

Usually

This Hospital:	13%
State:	13%

Always

This Hospital:	83%
Tennessee:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	15%
State:	10%

Usually

This Hospital:	23%
Tennessee:	25%

Always

This Hospital:	62%
State:	65%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	8%
Tennessee:	7%

Usually

This Hospital:	23%
Tennessee:	23%

Always

Here:	69%
State:	70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	24%
State:	22%

Usually

Here:	17%
Tennessee:	17%

Always

Here:	59%
State:	61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	9%
State:	10%

Usually

Here:	22%
State:	18%

Always

Here:	69%
State:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	11%
State:	8%

Usually

This Hospital:	34%
State:	27%

Always

This Hospital:	55%
State:	65%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	79%
Tennessee:	81%

Here:	21%
State:	19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	10%
Tennessee:	9%

7 or 8

Here:	26%
Tennessee:	24%

9 or 10

Here:	64%
State:	67%

Would patients recommend the hospital to friends and family?

This Hospital:	6%
Tennessee:	6%

Yes, probably

This Hospital:	21%
Tennessee:	26%

Yes, definitely

Here:	73%
Tennessee:	68%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	28.900%
Tennessee:	30.823%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	4.000%
State:	8.028%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.256%
Tennessee:	0.219%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.024%
Tennessee:	0.101%

Hospital Acquired Conditions

Falls And Trauma

Here:	0.834%
Tennessee:	0.520%

Vascular Catheter-Associated Infection

Here:	0.250%
Tennessee:	0.286%

Catheter-Associated UTI

Here:	0.167%
Tennessee:	0.372%

Manifestations Of Poor Glycemic Control

This Hospital:	0.167%
Tennessee:	0.046%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	98.0%
State:	98.3%

Percent of Patients Given Aspirin at Discharge

Here:	100.0%
Tennessee:	98.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	98.0%
State:	96.4%

Percent of Patients Given Beta Blocker at Discharge

Here:	100.0%
Tennessee:	98.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
Tennessee:	99.8%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

Here:	96.0%
Tennessee:	90.8%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	8
State:	9

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	75.0%
State:	95.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	97.0%
State:	97.3%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	98.0%
State:	95.0%

Percent of Patients Given Discharge Instructions

Here:	99.0%
Tennessee:	88.5%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	98.0%
Tennessee:	99.0%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	93.0%
State:	96.2%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	91.0%
Tennessee:	96.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	98.0%
State:	98.8%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	88.0%
Tennessee:	92.3%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	83.0%
Tennessee:	92.8%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	87.0%
State:	94.6%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	98.0%
Tennessee:	97.0%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	97.0%
Tennessee:	94.3%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	98.0%
State:	97.5%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	97.0%
Tennessee:	92.0%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	99.0%
State:	93.9%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

This Hospital:	98.0%
Tennessee:	92.9%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
Tennessee:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	85.0%
Tennessee:	90.0%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	91.0%
State:	92.9%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	95.0%
State:	93.5%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	88.0%
Tennessee:	94.3%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	16.2%
State:	16.4%

30-Day Mortality Rates from Heart Failure

Here:	11.7%
Tennessee:	11.3%

30-Day Mortality Rates from Pneumonia

This Hospital:	9.1%
Tennessee:	12.2%

30-Day Readmission Rates from Heart Attack

This Hospital:	21.9%
Tennessee:	20.5%

30-Day Readmission Rates from Heart Failure

Here:	23.1%
State:	24.8%

30-Day Readmission Rates from Pneumonia

Here:	19.0%
State:	18.9%

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