HOLLENBECK PALMS - LOS ANGELES, CA
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Address 573 S. BOYLE AVE.Phone (make sure to verify first before calling): (213) 268-3655 Number of Certified Beds: 106 Total Number of Residents: 85 Percent of Occupied Beds: 80% Sprinkler Status: Fully Sprinklered Program Participation: Medicare and Medicaid Type of Ownership: Non profit - Corporation Located Within a Hospital?: No Multi Nursing Home Ownership?: No Resident and Family Councils: Both Continuing Care Retirement Community?: Yes Quality Indicator Survey?: No Special Focus Facility?: No Type: Skilled Nursing Facilities Overall Star Rating: 4 Stars Health Inspections Star Rating: 3 Stars Nurse Staffing Star Rating: 4 Stars Quality Measures Star Rating: 3 Stars RN Only Star Rating: 4 Stars Employment Full-Time EquivalentAdministrative Staff - Full Time: 18.53Administrative Staff - Part Time: 0.47 Certified Nurse Aides - Full Time: 53.41 Certified Nurse Aides - Part Time: 1.63 Dietitians - Under Contract: 1.14 Food Service Personnel - Full Time: 26.56 Food Service Personnel - Part Time: 9.81 Housekeeping Personnel - Full Time: 20.11 Licensed Practical/ Vocational Nurses - Full Time: 12.13 Licensed Practical/ Vocational Nurses - Part Time: 0.46 Medical Directors - Under Contract: 0.29 Mental Health Services Personnel - Under Contract: 0.23 Nurses With Administrative Duties - Full Time: 4.21 Persons Not Included In Any Other Categories - Full Time: 5.07 Physical Therapists - Under Contract: 1.40 Registered Nurses - Full Time: 4.19 Rn Director Of Nursing - Full Time: 1.26 Activities Professionals - Full Time: 1.14 Dentists - Under Contract: 0.46 Occupational Therapists - Under Contract: 0.57 Pharmacists - Under Contract: 0.11 Food Service Personnel - Under Contract: 1.14 Physician Extenders - Full Time: 1.04 Podiatrists - Under Contract: 0.17 Speech Pathologists - Under Contract: 0.09 Housekeeping Personnel - Under Contract: 10.86 Other Physicians - Under Contract: 0.46 Registered Nurses - Under Contract: 0.23 Persons Not Included In Any Other Categories - Part Time: 0.63 Registered Nurses - Part Time: 1.24 Housekeeping Personnel - Part Time: 0.54 Social Workers - Under Contract: 0.06 Licensed Practical/ Vocational Nurses - Under Contract: 0.23 Provided Services
Quality MeasuresPercent of long-stay residents whose need for help with daily activities has increased
Percent of long-stay residents who self-report moderate to severe pain
Percent of long-stay high-risk residents with pressure ulcers
Percent of long-stay residents who lose too much weight
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Percent of long-stay residents with a urinary tract infection
Percent of long-stay residents who have depressive symptoms
Percent of long-stay residents who were physically restrained
Percent of long-stay residents experiencing one or more falls with major injury
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who self-report moderate to severe pain
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who newly received an antipsychotic medication
Percent of long-stay residents who received an antipsychotic medication
Staff InformationNumber of Registered Nurses Hours Per Resident Per Day
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
Total Number of Licensed Staff Hours Per Resident Per Day
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Number Therapy Hours Per Resident Per Day
Complaint DeficiencyLet residents talk to and get information from agencies acting on their behalf: Some (Potential for minimal harm)Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm) Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm) Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm) Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion: Few (Minimal harm or potential for actual harm) Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Few (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Many (Potential for minimal harm) Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm) Fire-resistant interior walls: Some (Potential for minimal harm) Fire-resistant room wall surfaces: Few (Minimal harm or potential for actual harm) Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm) Exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detectors: Few (Minimal harm or potential for actual harm) Properly installed electrical wiring and equipment: Some (Potential for minimal harm) Maintain comfortable sound levels: Some (Potential for minimal harm) Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm) Be designed, built, equipped, or well kept to protect the health and safety of residents, workers, and the public: Some (Minimal harm or potential for actual harm) Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms: Some (Potential for minimal harm) Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public: Few (Minimal harm or potential for actual harm) Fire-resistant interior walls: Few (Minimal harm or potential for actual harm) Fire-resistant room wall surfaces: Few (Minimal harm or potential for actual harm) Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Few (Minimal harm or potential for actual harm) A fire alarm system that can be heard throughout the facility: Some (Minimal harm or potential for actual harm) Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm) Fire-resistant room wall surfaces: Few (Minimal harm or potential for actual harm) A fire alarm system that can be heard throughout the facility: Some (Minimal harm or potential for actual harm) Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm) Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm) Provide medically-related social services to help each resident achieve the highest possible quality of life: Few (Minimal harm or potential for actual harm) Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm) Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Some (Minimal harm or potential for actual harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Some (Minimal harm or potential for actual harm) Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Few (Minimal harm or potential for actual harm) Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%: Some (Minimal harm or potential for actual harm) Make sure that residents are safe from serious medication errors: Some (Minimal harm or potential for actual harm) Provide food in a way that meets a resident's needs: Few (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm) Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist: Some (Minimal harm or potential for actual harm) Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm) Keep all essential equipment working safely: Some (Potential for minimal harm) Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms: Some (Potential for minimal harm) Other nearby hospitals and nursing homes
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