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HILLCREST WEST - KNOXVILLE, TN

 



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Address
6801 MIDDLEBROOK PIKE
KNOXVILLE, TN, 37919
Phone (make sure to verify first before calling): (865) 588-7661

Type: Skilled Nursing Facilities


Overall Star Rating: 2 Stars
Health Inspections Star Rating: 1 Star
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 5 Stars
RN Only Star Rating: 3 Stars

Employment Full-Time Equivalent

Administrative Staff - Full Time: 1.14
Certified Nurse Aides - Full Time: 51.51
Certified Nurse Aides - Part Time: 1.80
Food Service Personnel - Full Time: 14.39
Food Service Personnel - Part Time: 8.07
Housekeeping Personnel - Full Time: 21.74
Licensed Practical/ Vocational Nurses - Full Time: 12.00
Licensed Practical/ Vocational Nurses - Part Time: 1.87
Medical Directors - Under Contract: 0.11
Mental Health Services Personnel - Under Contract: 0.23
Nurses With Administrative Duties - Full Time: 2.43
Physical Therapists - Under Contract: 1.10
Registered Nurses - Full Time: 14.39
Rn Director Of Nursing - Full Time: 1.14
Social Workers - Full Time: 2.17
Activities Professionals - Full Time: 1.14
Nurses With Administrative Duties - Part Time: 2.34
Occupational Therapists - Under Contract: 1.10
Pharmacists - Under Contract: 0.23
Speech Pathologists - Under Contract: 1.09
Other Physicians - Under Contract: 0.23
Physician Extenders - Under Contract: 0.34
Dietitians - Full Time: 1.14
Registered Nurses - Part Time: 1.04
Occupational Therapy Assistants - Under Contract: 1.06
Housekeeping Personnel - Part Time: 1.30
Pharmacists - Full Time: 2.29
Physical Therapy Aide - Under Contract: 1.10

Provided Services

  • Activities Services Are Provided Onsite To Residents
  • Clinical Laboratory Services Are Provided Onsite To Residents
  • Dental Services Are Provided Onsite To Residents
  • Diagnostic Xray Services Are Provided Onsite To Residents
  • Dietary Services Are Provided Onsite To Residents
  • Housekeeping Services Are Provided Onsite To Residents
  • Mental Health Services Are Provided Onsite To Residents
  • Nursing Services Are Provided Onsite To Residents
  • Occupational Therapy Services Are Provided Onsite To Residents
  • Pharmacy Services Are Provided Onsite To Residents
  • Physical Therapy Services Are Provided Onsite To Residents
  • Physician Extender Services Are Provided Onsite To Residents
  • Physician Services Are Provided Onsite To Residents
  • Podiatry Services Are Provided Onsite To Residents
  • Social Work Services Are Provided Onsite To Residents
  • Speech/Language Pathology Services Are Provided Onsite To Residents

Number Of Beds

Total: 194
Total Certified: 194
For Residents With Specialized Rehab Needs: 13
For Residents Needing Hospice Services: 19

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased
This Nursing Home:

30.8%
Tennessee:

14.8%
Percent of long-stay residents who self-report moderate to severe pain
Here:

1.6%
Tennessee:

9.9%
Percent of long-stay high-risk residents with pressure ulcers
Here:

1.7%
Tennessee:

5.9%
Percent of long-stay residents who lose too much weight
Here:

7.3%
State:

8.2%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Here:

40.0%
State:

41.7%
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Here:

1.4%
Tennessee:

4.1%
Percent of long-stay residents with a urinary tract infection
Here:

7.3%
Tennessee:

8.6%
Percent of long-stay residents who have depressive symptoms
This Nursing Home:

2.6%
State:

3.7%
Percent of long-stay residents who were physically restrained
Here:

3.6%
Tennessee:

4.1%
Percent of long-stay residents experiencing one or more falls with major injury
Here:

4.8%
Tennessee:

3.5%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

96.1%
Tennessee:

95.8%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

96.4%
Tennessee:

92.9%
Percent of short-stay residents who self-report moderate to severe pain
Here:

7.9%
Tennessee:

21.3%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Nursing Home:

72.1%
Tennessee:

86.6%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Nursing Home:

76.6%
State:

83.0%
Percent of short-stay residents who newly received an antipsychotic medication
Here:

4.9%
State:

3.6%
Percent of long-stay residents who received an antipsychotic medication
Here:

39.3%
State:

29.9%

Complaint Deficiency

Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property: Few (Actual harm)

Follow policies and procedures to convey the resident's personal funds to the appropriate party responsible after the resident's death: Few (Actual harm)

Exits that are accessible at all times: Few (Immediate jeopardy to resident health or safety)

Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Few (Minimal harm or potential for actual harm)

Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)

Provide medically-related social services to help each resident achieve the highest possible quality of life: Few (Minimal harm or potential for actual harm)

Allow the resident the right to participate in the planning or revision of the resident's care plan: Few (Minimal harm or potential for actual harm)

Dispose of garbage and refuse properly: Few (Minimal harm or potential for actual harm)

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