HILLCREST COMMONS NURSING AND REHABILITATION CENTER - PITTSFIELD, MA
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Address 169 VALENTINE ROADPhone (make sure to verify first before calling): (413) 445-2300 Number of Certified Beds: 265 Total Number of Residents: 247 Percent of Occupied Beds: 93% Sprinkler Status: Fully Sprinklered Program Participation: Medicare and Medicaid Type of Ownership: Non profit - Corporation Located Within a Hospital?: No Multi Nursing Home Ownership?: Yes Resident and Family Councils: Resident Continuing Care Retirement Community?: No Quality Indicator Survey?: No Special Focus Facility?: No Type: Skilled Nursing Facilities Overall Star Rating: 3 Stars Health Inspections Star Rating: 2 Stars Nurse Staffing Star Rating: 4 Stars Quality Measures Star Rating: 4 Stars RN Only Star Rating: 4 Stars Employment Full-Time EquivalentAdministrative Staff - Full Time: 18.76Administrative Staff - Part Time: 8.46 Certified Nurse Aides - Full Time: 57.31 Certified Nurse Aides - Part Time: 29.81 Food Service Personnel - Full Time: 22.24 Food Service Personnel - Part Time: 5.39 Housekeeping Personnel - Full Time: 20.31 Licensed Practical/ Vocational Nurses - Full Time: 21.30 Licensed Practical/ Vocational Nurses - Part Time: 8.71 Medical Directors - Under Contract: 0.23 Mental Health Services Personnel - Under Contract: 2.00 Nurses With Administrative Duties - Full Time: 10.07 Persons Not Included In Any Other Categories - Full Time: 12.77 Physical Therapists - Under Contract: 2.06 Registered Nurses - Full Time: 7.86 Rn Director Of Nursing - Full Time: 0.57 Social Workers - Full Time: 1.71 Activities Professionals - Full Time: 8.24 Activities Professionals - Part Time: 3.40 Dentists - Under Contract: 0.11 Dietitians - Part Time: 0.83 Nurses With Administrative Duties - Part Time: 3.71 Occupational Therapists - Under Contract: 3.03 Pharmacists - Under Contract: 0.23 Podiatrists - Under Contract: 0.23 Speech Pathologists - Under Contract: 1.66 Nurse Aides In Training - Full Time: 4.87 Persons Not Included In Any Other Categories - Part Time: 0.90 Registered Nurses - Part Time: 5.34 Occupational Therapy Assistants - Under Contract: 2.07 Social Workers - Part Time: 1.26 Housekeeping Personnel - Part Time: 4.30 Physical Therapy Aide - Under Contract: 1.14 Nurse Aides In Training - Part Time: 8.21 Rn Director Of Nursing - Part Time: 0.46 Provided Services
Quality MeasuresPercent of long-stay residents whose need for help with daily activities has increased
Percent of long-stay residents who self-report moderate to severe pain
Percent of long-stay high-risk residents with pressure ulcers
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Percent of long-stay residents with a urinary tract infection
Percent of long-stay residents who have depressive symptoms
Percent of long-stay residents who were physically restrained
Percent of long-stay residents experiencing one or more falls with major injury
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who self-report moderate to severe pain
Percent of short-stay residents with Pressure ulcers that are new or worsened
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who newly received an antipsychotic medication
Percent of long-stay residents who received an antipsychotic medication
Staff InformationNumber of Registered Nurses Hours Per Resident Per Day
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
Total Number of Licensed Staff Hours Per Resident Per Day
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Number Therapy Hours Per Resident Per Day
Complaint DeficiencyProperly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm) Exits that are accessible at all times: Few (Minimal harm or potential for actual harm) Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm) Follow policies and procedures to convey the resident's personal funds to the appropriate party responsible after the resident's death: Few (Immediate jeopardy to resident health or safety) Properly hold, secure and manage each resident's personal money which is deposited with the nursing home: Few (Minimal harm or potential for actual harm) Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm) Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed: Few (Minimal harm or potential for actual harm) Give the resident's representative the ability to exercise the resident's rights: Few (Minimal harm or potential for actual harm) Give each resident a notice of rights, rules, services and charges. Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for: Few (Minimal harm or potential for actual harm) 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Few (Minimal harm or potential for actual harm) Provide care by qualified persons according to each resident's written plan of care: Few (Minimal harm or potential for actual harm) Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm) Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Immediate jeopardy to resident health or safety) Give or get quality lab services/tests in a timely manner to meet the needs of residents: Few (Minimal harm or potential for actual harm) Provide care by qualified persons according to each resident's written plan of care: Few (Minimal harm or potential for actual harm) Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm) Make sure that residents are safe from serious medication errors: Few (Minimal harm or potential for actual harm) Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Some (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Some (Minimal harm or potential for actual harm) Corridor and hallway doors that block smoke: Some (Potential for minimal harm) Construction that can resist fire for one hour or an approved fire extinguishing system: Some (Potential for minimal harm) Allow the resident the right to participate in the planning or revision of the resident's care plan: Few (Minimal harm or potential for actual harm) Provide care by qualified persons according to each resident's written plan of care: Few (Minimal harm or potential for actual harm) Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible: Some (Minimal harm or potential for actual harm) Record of quarterly fire drills for each shift under varying conditions: Many (Potential for minimal harm) Properly maintained smoke detectors: Many (Potential for minimal harm) Properly constructed linen or trash chutes: Many (Potential for minimal harm) Other nearby hospitals and nursing homes
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