HIGHLAND HOSPITAL - ROCHESTER, NY

Submitted by:

Barbara Ficarra, Director of Public Relations

Beds - Total (Total number of beds in a facility, including those in non-Participating or non-licensed areas): 261

Beds - Total certified (Number of beds in Medicare and/or Medicaid certified areas within a facility): 261

Institution representatives - add corrected or new information about HIGHLAND HOSPITAL »

HIGHLAND HOSPITAL
1000 SOUTH AVENUE
ROCHESTER, NY, 14620

Phone (make sure to verify first before calling): (585) 473-2200

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Audiology Services
Blood Bank Services
CT Scanner Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Gerontological Specialty Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Neonatal Services
ICU - Surgical Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services
Urgent Care Center Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 17.90
Registered Professional Nurses : 306.30
Other Salaried Personnel : 1086.00
Certified Registered Nurse Anesthetists (CRNA) : 5.30
Dieticians : 8.10
Occupational Therapists : 2.10
Physical Therapists : 7.60
Registered Pharmacists : 12.70
Respiratory Therapists : 15.00
Speech Pathologists Or Audiologists : 3.50
Physicians : 18.20
Medical Social Workers : 16.10
Medical Laboratory Technologists : 50.50
Nuclear Medicine Technicians : 2.20
Physician Assistants : 37.30
Diagnostic Radiology Technicians : 30.20
Nurse Practitioners: 13.80
Residents (Physicians) : 34.70

Number Of Beds

Total: 261
Total Certified: 261

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 40%

How often did nurses communicate well with patients?

Sometimes or never

Here:	4%
New York:	8%

Usually

Here:	20%
New York:	21%

Always

This Hospital:	76%
New York:	71%

How often did doctors communicate well with patients?

Sometimes or never

Here:	4%
State:	6%

Usually

This Hospital:	17%
State:	18%

Always

This Hospital:	79%
New York:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	13%
New York:	16%

Usually

This Hospital:	31%
New York:	28%

Always

Here:	56%
State:	56%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	7%
State:	10%

Usually

This Hospital:	25%
New York:	25%

Always

This Hospital:	68%
State:	65%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	22%
State:	25%

Usually

This Hospital:	17%
New York:	19%

Always

This Hospital:	61%
New York:	56%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	11%
New York:	11%

Usually

This Hospital:	24%
New York:	23%

Always

Here:	65%
New York:	66%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	17%
New York:	18%

Usually

This Hospital:	35%
New York:	34%

Always

This Hospital:	48%
State:	48%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	86%
New York:	80%

This Hospital:	14%
New York:	20%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	8%
New York:	12%

7 or 8

This Hospital:	23%
New York:	29%

9 or 10

This Hospital:	69%
New York:	59%

Would patients recommend the hospital to friends and family?

This Hospital:	4%
New York:	7%

Yes, probably

Here:	20%
State:	30%

Yes, definitely

This Hospital:	76%
State:	63%

Hospital Acquired Conditions

Foreign Object Retained After Surgery

This Hospital:	1.024%
State:	0.115%

Pressure Ulcer Stages III And IV

Here:	0.156%
State:	0.317%

Falls And Trauma

Here:	0.782%
State:	0.590%

Vascular Catheter-Associated Infection

Here:	0.469%
State:	0.417%

Catheter-Associated UTI

Here:	0.313%
State:	0.291%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	10.000%
State:	9.830%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.310%
State:	0.153%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.337%
State:	0.034%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,737

Acute myocardial infarction, discharged alive w MCC: $8,230

Acute myocardial infarction, discharged alive w CC: $705

Heart failure and shock w/o CC/MCC: $417

Heart failure and shock w MCC: $7,463

Heart failure and shock w CC: $6,058

Chronic obstructive pulmonary disease w/o CC/MCC: $4,555

Chronic obstructive pulmonary disease w MCC: $6,660

Chronic obstructive pulmonary disease w CC: $6,082

Simple pneumonia and pleurisy w MCC: $6,781

Diabetes w MCC: $5,791

Chest Pain: $3,395

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $27,301

Extracranial procedures w/o CC/MCC: $578

Extracranial procedures w CC: $5,236

Permanent cardiac pacemaker implant w/o CC/MCC: $12,336

Permanent cardiac pacemaker implant w CC: $16,541

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,587

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $1,430

Laparoscopic cholecystectomy w/o c.d.e. w CC: $10,547

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $12,436

Hernia procedures except inguinal and femoral w/o CC/MCC: $6,049

Hernia procedures except inguinal and femoral w MCC: $45,968

Hernia procedures except inguinal and femoral w CC: $809

Major small and large bowel procedures w/o CC/MCC: $937

Major small and large bowel procedures w CC: $14,411

Major small and large bowel procedures w MCC: $2,982

Stomach, esophageal duodenal proc w/o CC/MCC: $8,669

Cervical spinal fusion w/o CC/MCC: $4,958

Cervical spinal fusion w CC: $16,666

Spinal fusion except cervical w/o MCC: $21,960

Spinal fusion except cervical w MCC: $29,013

Back and neck proc exc spinal fusion w/o CC/MCC: $542

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $5,783

Major shoulder or elbow joint procedures w CC/MCC: $10,968

Major joint replacement or reattachment of lower extremity w/o MCC: $1,159

Major joint replacement or reattachment of lower extremity w MCC: $1,899

Revision of hip or knee replacement w/o CC/MCC: $1,414

Revision of hip or knee replacement w CC: $1,768

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $851

Biopsies of musculoskeletal system and connective tissue w MCC: $10,889

Biopsies of musculoskeletal system and connective tissue w CC: $6,952

Kidney and ureter procedures for neoplasm w/o CC/MCC: $795

Kidney and ureter procedures for neoplasm w CC: $11,901

Revision of hip or knee replacement w MCC: $2,623

Kidney and ureter procedures for non-neoplasm w MCC: $1,925

Transurethral procedures w MCC: $14,305

Other kidney and urinary tract procedures w MCC: $17,702

Other kidney and urinary tract procedures w CC: $13,793

Transurethral prostatectomy w/o CC/MCC: $365

Transurethral prostatectomy w CC/MCC: $7,145

Female reproductive system reconstructive procedures: $5,215

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,203

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	97.0%
New York:	98.3%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
New York:	98.5%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	92.0%
State:	95.0%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	100.0%
New York:	98.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
New York:	99.6%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	22
State:	12

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

Here:	45
State:	82

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	96.0%
New York:	96.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	99.0%
New York:	98.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	98.0%
New York:	94.1%

Percent of Patients Given Discharge Instructions

This Hospital:	97.0%
New York:	89.4%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	98.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	99.0%
New York:	92.8%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	98.0%
New York:	94.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	97.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	98.0%
State:	91.8%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	96.0%
State:	90.4%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	98.0%
State:	91.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	96.0%
New York:	96.3%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	99.0%
New York:	93.9%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	97.0%
New York:	96.9%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	98.0%
State:	93.8%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	99.0%
New York:	95.4%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
New York:	99.6%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	95.0%
New York:	89.8%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	86.0%
State:	91.9%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	95.0%
State:	91.6%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	96.0%
New York:	93.2%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	15.7%
New York:	15.2%

30-Day Mortality Rates from Heart Failure

This Hospital:	14.8%
State:	10.6%

30-Day Mortality Rates from Pneumonia

Here:	11.8%
New York:	11.4%

30-Day Readmission Rates from Heart Attack

This Hospital:	20.2%
State:	21.1%

30-Day Readmission Rates from Heart Failure

This Hospital:	24.9%
State:	26.1%

30-Day Readmission Rates from Pneumonia

This Hospital:	16.8%
State:	19.6%

Back to the top

Hospital-data.com does not guarantee the accuracy or timeliness of any information on this site. Use at your own risk. This data has been compiled from multiple government and commercial sources. Additional information about prescription drugs is coming up.
This web site and associated pages are not associated with, endorsed by, or sponsored by HIGHLAND HOSPITAL and has no official or unofficial affiliation with HIGHLAND HOSPITAL.