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HERITAGE OAKS NURSING AND REHABILITATION CENTER - LUBBOCK, TX

 



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Address
5301 UNIVERSITY AVE
LUBBOCK, TX, 79413
Phone (make sure to verify first before calling): (806) 795-8792

Number of Certified Beds: 159
Total Number of Residents: 126
Percent of Occupied Beds: 79%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Partnership
Located Within a Hospital?: No
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: Both
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities


Overall Star Rating: 3 Stars
Health Inspections Star Rating: 4 Stars
Nurse Staffing Star Rating: 1 Star
Quality Measures Star Rating: 3 Stars
RN Only Star Rating: 1 Star

Provided Services

  • Activities Services Are Provided Onsite To Residents
  • Administration And Storage Of Blood Services Are Provided Offsite To Residents
  • Clinical Laboratory Services Are Provided Offsite To Residents
  • Clinical Laboratory Services Are Provided Onsite To Residents
  • Dental Services Are Provided Offsite To Residents
  • Diagnostic Xray Services Are Provided Offsite To Residents
  • Diagnostic Xray Services Are Provided Onsite To Residents
  • Dietary Services Are Provided Onsite To Residents
  • Housekeeping Services Are Provided Onsite To Residents
  • Mental Health Services Are Provided Offsite To Residents
  • Mental Health Services Are Provided Onsite To Residents
  • Nursing Services Are Provided Onsite To Residents
  • Occupational Therapy Services Are Provided Onsite To Residents
  • Pharmacy Services Are Provided Onsite To Residents
  • Physical Therapy Services Are Provided Onsite To Residents
  • Physician Extender Services Are Provided Offsite To Residents
  • Physician Extender Services Are Provided Onsite To Residents
  • Physician Services Are Provided Offsite To Residents
  • Physician Services Are Provided Onsite To Residents
  • Podiatry Services Are Provided Offsite To Residents
  • Podiatry Services Are Provided Onsite To Residents
  • Social Work Services Are Provided Onsite To Residents
  • Speech/Language Pathology Services Are Provided Onsite To Residents

Employment Full-Time Equivalent

Administrative Staff - Full Time: 1.14
Certified Nurse Aides - Full Time: 47.26
Certified Nurse Aides - Part Time: 1.04
Food Service Personnel - Full Time: 14.06
Housekeeping Personnel - Full Time: 7.27
Licensed Practical/ Vocational Nurses - Full Time: 24.94
Licensed Practical/ Vocational Nurses - Part Time: 0.24
Medical Directors - Under Contract: 0.06
Nurses With Administrative Duties - Full Time: 4.29
Persons Not Included In Any Other Categories - Full Time: 4.36
Physical Therapists - Under Contract: 2.43
Registered Nurses - Full Time: 3.83
Rn Director Of Nursing - Full Time: 1.14
Social Workers - Full Time: 1.14
Activities Professionals - Full Time: 1.14
Occupational Therapists - Under Contract: 5.03
Speech Pathologists - Under Contract: 3.80
Registered Nurses - Under Contract: 0.24
Dietitians - Full Time: 1.14
Licensed Practical/ Vocational Nurses - Under Contract: 0.11
Medication Aides/ Technicians - Full Time: 6.99

Staff Information

Number of Registered Nurses Hours Per Resident Per Day
Here:

0.360
Texas:

0.469
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
This Nursing Home:

1.100
State:

0.894
Total Number of Licensed Staff Hours Per Resident Per Day
Here:

1.460
Texas:

1.350
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Here:

0.200
Texas:

0.067
Number Therapy Hours Per Resident Per Day
Here:

0.200
Texas:

0.074

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased
This Nursing Home:

14.2%
Texas:

20.4%
Percent of long-stay residents who self-report moderate to severe pain
Here:

8.2%
State:

11.4%
Percent of long-stay high-risk residents with pressure ulcers
Here:

6.5%
State:

7.2%
Percent of long-stay residents who lose too much weight
Here:

5.0%
State:

6.7%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
This Nursing Home:

50.0%
State:

46.0%
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Here:

5.7%
Texas:

3.9%
Percent of long-stay residents with a urinary tract infection
Here:

2.5%
State:

8.3%
Percent of long-stay residents who have depressive symptoms
Here:

6.1%
Texas:

9.3%
Percent of long-stay residents who were physically restrained
Here:

0.8%
Texas:

1.6%
Percent of long-stay residents experiencing one or more falls with major injury
Here:

5.7%
Texas:

3.5%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Nursing Home:

87.8%
Texas:

91.6%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

97.6%
Texas:

91.1%
Percent of short-stay residents who self-report moderate to severe pain
Here:

35.2%
State:

20.2%
Percent of short-stay residents with Pressure ulcers that are new or worsened
This Nursing Home:

1.5%
State:

1.4%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

89.1%
Texas:

76.2%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

92.2%
State:

74.3%
Percent of short-stay residents who newly received an antipsychotic medication
This Nursing Home:

2.6%
State:

3.6%
Percent of long-stay residents who received an antipsychotic medication
Here:

21.6%
Texas:

28.5%

Complaint Deficiency

Restrictions on the use of portable space heaters: Some (Minimal harm or potential for actual harm)

A properly installed and maintained dumbwaiter or escalator: Some (Minimal harm or potential for actual harm)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Some (Minimal harm or potential for actual harm)

Exits that are free from obstructions and can be used at all times: Some (Minimal harm or potential for actual harm)

Proper construction of ducts through walls designed to prevent smoke passage: Few (Minimal harm or potential for actual harm)

Proper medical gas storage and administration areas: Some (Minimal harm or potential for actual harm)

Back-up procedures in place for a faulty automatic sprinkler system: Few (Immediate jeopardy to resident health or safety)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Some (Minimal harm or potential for actual harm)

Proper construction of ducts through walls designed to prevent smoke passage: Many (Potential for minimal harm)

Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Some (Minimal harm or potential for actual harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Many (Potential for minimal harm)

Exits that are accessible at all times: Some (Minimal harm or potential for actual harm)

Posted No-smoking signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed: Many (Potential for minimal harm)

Properly protected cooking facilities: Many (Minimal harm or potential for actual harm)

Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Some (Minimal harm or potential for actual harm)

Make sure that each resident gets a nutritional and well balanced diet, unless it is not possible to do so: Few (Immediate jeopardy to resident health or safety)

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature: Some (Minimal harm or potential for actual harm)

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public: Many (Potential for minimal harm)

Proper backup exit lighting: Some (Minimal harm or potential for actual harm)

Heating and ventilation systems that have been properly installed according to the manufacturer's instructions: Many (Minimal harm or potential for actual harm)

Corridor and hallway doors that block smoke: Some (Minimal harm or potential for actual harm)

Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Some (Minimal harm or potential for actual harm)

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature: Many (Minimal harm or potential for actual harm)

1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day: Many (Minimal harm or potential for actual harm)

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