HERITAGE LIVING CENTER, INC - CONWAY, AR

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HERITAGE LIVING CENTER, INC
1175 MORNINGSIDE DRIVE
CONWAY, AR, 72034

Phone (make sure to verify first before calling): (501) 327-7642

Number of Certified Beds: 121
Total Number of Residents: 93
Percent of Occupied Beds: 77%
Sprinkler Status: Fully sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: No
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 4 Stars
Health Inspections Star Rating: 3 Stars
Nurse Staffing Star Rating: 3 Stars
Quality Measures Star Rating: 5 Stars
RN Only Star Rating: 2 Stars

Employment Full-Time Equivalent

Administrative Staff - Full Time: 3.43
Certified Nurse Aides - Full Time: 46.09
Certified Nurse Aides - Part Time: 0.74
Food Service Personnel - Full Time: 11.03
Food Service Personnel - Part Time: 1.60
Housekeeping Personnel - Full Time: 6.56
Licensed Practical/ Vocational Nurses - Full Time: 19.74
Medical Directors - Under Contract: 0.06
Nurses With Administrative Duties - Full Time: 1.14
Persons Not Included In Any Other Categories - Full Time: 4.14
Physical Therapists - Under Contract: 2.30
Registered Nurses - Full Time: 0.46
Rn Director Of Nursing - Full Time: 1.14
Social Workers - Full Time: 1.14
Activities Professionals - Full Time: 0.97
Occupational Therapists - Under Contract: 0.40
Pharmacists - Under Contract: 0.11
Podiatrists - Under Contract: 0.11
Speech Pathologists - Under Contract: 0.89
Nurse Aides In Training - Full Time: 0.04
Persons Not Included In Any Other Categories - Part Time: 1.09
Housekeeping Personnel - Part Time: 1.44

Provided Services

Activities Services Are Provided Onsite To Residents
Clinical Laboratory Services Are Provided Onsite To Residents
Dietary Services Are Provided Onsite To Residents
Housekeeping Services Are Provided Onsite To Residents
Nursing Services Are Provided Onsite To Residents
Occupational Therapy Services Are Provided Onsite To Residents
Pharmacy Services Are Provided Onsite To Residents
Physical Therapy Services Are Provided Onsite To Residents
Physician Services Are Provided Onsite To Residents
Podiatry Services Are Provided Onsite To Residents
Social Work Services Are Provided Onsite To Residents
Speech/Language Pathology Services Are Provided Onsite To Residents

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

Here:	0.380
State:	0.414

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

Here:	0.770
Arkansas:	0.949

Total Number of Licensed Staff Hours Per Resident Per Day

Here:	1.150
State:	1.363

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

Here:	2.650
Arkansas:	2.852

Quality Measures

Percent of long-stay residents given influenza vaccination during the flu season

This Nursing Home:	99.0%
Arkansas:	96.4%

Percent of long-stay residents who were assessed and given pneumococcal vaccination

Here:	99.0%
State:	95.2%

Percent of long-stay residents whose need for help with daily activities has increased

This Nursing Home:	4.0%
State:	13.7%

Percent of high-risk long-stay residents who have pressure sores

This Nursing Home:	13.0%
State:	9.2%

Percent of long-stay residents who are more depressed or anxious

Here:	17.0%
State:	8.8%

Percent of low-risk long-stay residents who lose control of their bowels or bladder

This Nursing Home:	32.0%
State:	43.1%

Percent of long-stay residents who have/had a catheter inserted and left in their bladder

Here:	5.0%
State:	4.4%

Percent of long-stay residents whose ability to move about in and around their room got worse

Here:	6.0%
State:	10.7%

Percent of long-stay residents who lose too much weight

Here:	8.0%
State:	6.5%

Percent of short-stay residents given influenza vaccination during the flu season

Here:	92.0%
State:	90.4%

Percent of short-stay residents who were assessed and given pneumococcal vaccination

Here:	95.0%
Arkansas:	90.6%

Percent of short-stay residents who have delirium

This Nursing Home:	1.0%
State:	1.1%

Percent of short-stay residents who had moderate to severe pain

Here:	5.0%
Arkansas:	11.4%

Percent of short-stay residents who have pressure sores

Here:	7.0%
State:	10.0%

Complaint Deficiency

Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene: Isolated (Minimal harm or potential for actual harm)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary: Isolated (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Pattern (Minimal harm or potential for actual harm)

Have a program to keep infection from spreading: Widespread (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free of dangers that cause accidents: Isolated (Minimal harm or potential for actual harm)

Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene: Isolated (Minimal harm or potential for actual harm)

Give each resident care and services to get or keep the highest quality of life possible: Isolated (Minimal harm or potential for actual harm)

Protect residents from mistreatment, neglect, and/or theft of personal property: Isolated (Immediate jeopardy to resident health or safety)

Make sure that the nursing home area is free of dangers that cause accidents: Isolated (Immediate jeopardy to resident health or safety)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Pattern (Minimal harm or potential for actual harm)

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%: Pattern (Minimal harm or potential for actual harm)

Make sure that residents are safe from serious medication errors: Pattern (Minimal harm or potential for actual harm)

Give professional services that follow each resident's written care plan: Pattern (Minimal harm or potential for actual harm)

Keep each resident's personal and medical records private and confidential: Isolated (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Isolated (Actual harm)

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