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HENDERSONVILLE MEDICAL CENTER - HENDERSONVILLE, TN

 



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Address
355 NEW SHACKLE ISLAND RD
HENDERSONVILLE, TN, 37075
Phone (make sure to verify first before calling): (615) 338-1000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Psychiatric Units

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$17,201
State:

$12,407
Average Total Payments
Here:

$3,505
State:

$3,513
Number of discharges: 22
Here:

2.47%
Tennessee:

1.42%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$25,721
State:

$16,279
Average Total Payments
This Hospital:

$4,849
State:

$5,032
Number of discharges: 34
Here:

3.82%
Tennessee:

1.82%
Chest Pain
Average Covered Charges
This Hospital:

$22,104
State:

$14,776
Average Total Payments
Here:

$3,860
State:

$3,353
Number of discharges: 15
Here:

1.68%
Tennessee:

1.53%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$29,901
Tennessee:

$19,593
Average Total Payments
Here:

$5,719
Tennessee:

$5,660
Number of discharges: 42
Here:

4.71%
Tennessee:

2.47%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$33,932
Tennessee:

$23,923
Average Total Payments
This Hospital:

$7,078
Tennessee:

$7,037
Number of discharges: 57
Here:

6.40%
Tennessee:

2.65%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$24,062
State:

$14,972
Average Total Payments
This Hospital:

$4,310
Tennessee:

$4,309
Number of discharges: 23
Here:

2.58%
Tennessee:

2.17%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$38,082
State:

$28,176
Average Total Payments
This Hospital:

$6,926
State:

$6,835
Number of discharges: 41
This Hospital:

4.60%
State:

2.04%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$33,795
Tennessee:

$16,359
Average Total Payments
Here:

$4,865
Tennessee:

$4,325
Number of discharges: 47
Here:

5.27%
Tennessee:

3.25%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$30,653
State:

$20,711
Average Total Payments
Here:

$5,903
State:

$6,053
Number of discharges: 28
This Hospital:

3.14%
Tennessee:

1.86%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$20,644
Tennessee:

$20,036
Average Total Payments
This Hospital:

$5,052
State:

$5,647
Number of discharges: 12
This Hospital:

1.35%
Tennessee:

0.61%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$26,293
Tennessee:

$19,150
Average Total Payments
Here:

$5,651
Tennessee:

$6,090
Number of discharges: 25
Here:

2.81%
Tennessee:

3.17%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$47,590
State:

$29,962
Average Total Payments
This Hospital:

$8,734
State:

$8,869
Number of discharges: 32
Here:

3.59%
State:

2.69%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$61,739
State:

$42,601
Average Total Payments
This Hospital:

$11,005
State:

$11,072
Number of discharges: 18
This Hospital:

2.02%
Tennessee:

1.11%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$32,690
State:

$22,616
Average Total Payments
This Hospital:

$6,931
State:

$6,897
Number of discharges: 23
Here:

2.58%
Tennessee:

1.25%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$23,246
Tennessee:

$15,485
Average Total Payments
Here:

$4,493
Tennessee:

$4,583
Number of discharges: 52
Here:

5.84%
Tennessee:

3.34%
Laparoscopic Cholecystectomy without C.D.E. with Complications
Average Covered Charges
This Hospital:

$56,861
State:

$41,442
Average Total Payments
This Hospital:

$9,812
Tennessee:

$10,337
Number of discharges: 12
Here:

1.35%
Tennessee:

0.25%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
This Hospital:

$38,734
Tennessee:

$22,522
Average Total Payments
This Hospital:

$10,623
Tennessee:

$7,598
Number of discharges: 11
Here:

1.23%
Tennessee:

0.29%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$63,895
State:

$48,672
Average Total Payments
Here:

$14,054
State:

$13,186
Number of discharges: 58
Here:

6.51%
State:

5.32%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
Here:

$154,053
Tennessee:

$110,867
Average Total Payments
Here:

$32,157
State:

$33,529
Number of discharges: 12
Here:

1.35%
State:

0.49%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$21,000
State:

$14,272
Average Total Payments
Here:

$4,189
State:

$4,148
Number of discharges: 15
Here:

1.68%
Tennessee:

2.15%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$15,609
Tennessee:

$13,909
Average Total Payments
Here:

$3,542
Tennessee:

$3,775
Number of discharges: 11
This Hospital:

1.23%
State:

0.44%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$30,088
State:

$26,754
Average Total Payments
This Hospital:

$7,396
Tennessee:

$7,625
Number of discharges: 13
This Hospital:

1.46%
State:

1.78%
Pulmonary Embolism without Major Complications
Average Covered Charges
This Hospital:

$24,023
State:

$20,829
Average Total Payments
Here:

$6,320
State:

$6,342
Number of discharges: 13
Here:

1.46%
Tennessee:

0.50%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$27,365
State:

$19,625
Average Total Payments
This Hospital:

$6,032
Tennessee:

$6,067
Number of discharges: 39
This Hospital:

4.38%
State:

2.21%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$37,359
Tennessee:

$30,685
Average Total Payments
This Hospital:

$9,337
State:

$9,923
Number of discharges: 26
This Hospital:

2.92%
Tennessee:

1.65%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$69,340
State:

$40,945
Average Total Payments
This Hospital:

$11,461
Tennessee:

$11,818
Number of discharges: 17
This Hospital:

1.91%
State:

1.09%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$73,782
Tennessee:

$51,409
Average Total Payments
Here:

$20,334
Tennessee:

$14,090
Number of discharges: 15
This Hospital:

1.68%
State:

1.16%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$61,736
Tennessee:

$38,065
Average Total Payments
Here:

$11,782
State:

$11,398
Number of discharges: 34
This Hospital:

3.82%
State:

4.50%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$40,832
State:

$21,763
Average Total Payments
Here:

$7,694
State:

$6,717
Number of discharges: 17
Here:

1.91%
Tennessee:

1.42%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$31,769
State:

$15,457
Average Total Payments
Here:

$6,633
State:

$4,193
Number of discharges: 12
This Hospital:

1.35%
Tennessee:

0.63%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$33,054
Tennessee:

$20,741
Average Total Payments
This Hospital:

$6,279
State:

$5,942
Number of discharges: 41
Here:

4.60%
Tennessee:

3.38%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$47,139
Tennessee:

$30,931
Average Total Payments
Here:

$8,490
Tennessee:

$8,698
Number of discharges: 27
This Hospital:

3.03%
State:

2.30%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$23,322
Tennessee:

$15,203
Average Total Payments
This Hospital:

$4,605
State:

$4,222
Number of discharges: 22
This Hospital:

2.47%
State:

1.35%
Syncope and Collapse
Average Covered Charges
This Hospital:

$26,672
Tennessee:

$17,657
Average Total Payments
This Hospital:

$4,215
State:

$4,362
Number of discharges: 25
This Hospital:

2.81%
State:

1.51%

Provided Services

  • Nuclear Medicine Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Clinical Laboratory Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • ICU - Medical/Surgical Services
  • Inpatient Rehabilitiation (Not Carf Accredited) Services
  • Inpatient Surgical Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 7.85
Registered Professional Nurses : 73.75
Other Salaried Personnel : 174.72
Dieticians : 1.00
Registered Pharmacists : 3.00
Respiratory Therapists : 5.05
Medical Social Workers : 1.00

Number Of Beds

Total: 148
Total Certified: 148
Psychiatric Unit Beds: 12

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
Tennessee:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

98.0%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
Tennessee:

99.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.9%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
Here:

100.0%
Tennessee:

95.1%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

6
State:

6
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
Tennessee:

96.4%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

98.0%
State:

97.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Tennessee:

98.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

96.4%
Percent of Patients Given Discharge Instructions
This Hospital:

100.0%
State:

91.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
State:

96.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

100.0%
State:

97.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

95.0%
State:

99.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

97.0%
Tennessee:

95.2%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
Tennessee:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

100.0%
State:

97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

96.0%
Tennessee:

98.5%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

99.0%
Tennessee:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
State:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

97.0%
State:

96.6%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
Tennessee:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

99.0%
State:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

98.0%
Tennessee:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

98.0%
State:

97.0%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

100.0%
State:

96.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

14.4%
State:

15.1%
30-Day Mortality Rates from Heart Failure
Here:

12.9%
Tennessee:

11.7%
30-Day Mortality Rates from Pneumonia
Here:

13.9%
State:

12.4%
30-Day Readmission Rates from Heart Attack
Here:

18.7%
State:

20.3%
30-Day Readmission Rates from Heart Failure
Here:

28.3%
State:

25.0%
30-Day Readmission Rates from Pneumonia
This Hospital:

18.7%
Tennessee:

19.3%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.304%
Tennessee:

0.749%
Severe pressure sores (bed sores)
Here:

0.304%
Tennessee:

0.336%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

28.200%
State:

34.494%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

9.500%
State:

8.346%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.131%
State:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.018%
State:

0.080%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

5.200%
State:

3.454%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 30%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

7%
Tennessee:

5%
Usually
Here:

19%
State:

16%
Always
This Hospital:

74%
Tennessee:

79%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
Tennessee:

4%
Usually
This Hospital:

17%
Tennessee:

13%
Always
Here:

79%
Tennessee:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

11%
Tennessee:

10%
Usually
Here:

28%
Tennessee:

23%
Always
This Hospital:

61%
Tennessee:

67%

How often was patients' pain well controlled?

Sometimes or never
Here:

7%
State:

7%
Usually
Here:

22%
State:

22%
Always
Here:

71%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

23%
Tennessee:

21%
Usually
Here:

20%
State:

16%
Always
Here:

57%
State:

63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

12%
State:

10%
Usually
This Hospital:

21%
State:

18%
Always
This Hospital:

67%
State:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

10%
Tennessee:

8%
Usually
This Hospital:

30%
State:

26%
Always
Here:

60%
Tennessee:

66%

Were patients given information about what to do during their recovery at home?

Yes
Here:

84%
Tennessee:

82%
No
This Hospital:

16%
Tennessee:

18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

9%
Tennessee:

9%
7 or 8
Here:

26%
State:

23%
9 or 10
This Hospital:

65%
Tennessee:

68%

Would patients recommend the hospital to friends and family?

No
Here:

6%
Tennessee:

6%
Yes, probably
Here:

26%
Tennessee:

25%
Yes, definitely
Here:

68%
State:

69%

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