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HEARTLAND CONTINUING CARE CENTER - PORTALES, NM

 



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Address
1604 WEST 18TH STREET
PORTALES, NM, 88130
Phone (make sure to verify first before calling): (575) 359-4719

Number of Certified Beds: 80
Total Number of Residents: 55
Percent of Occupied Beds: 69%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities


Overall Star Rating: 1 Star
Health Inspections Star Rating: 1 Star
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 1 Star
RN Only Star Rating: 5 Stars

Employment Full-Time Equivalent

Administrative Staff - Full Time: 3.40
Administrative Staff - Part Time: 1.03
Certified Nurse Aides - Full Time: 23.09
Certified Nurse Aides - Part Time: 1.46
Dietitians - Under Contract: 0.23
Food Service Personnel - Full Time: 10.99
Housekeeping Personnel - Full Time: 5.11
Licensed Practical/ Vocational Nurses - Full Time: 1.36
Licensed Practical/ Vocational Nurses - Part Time: 1.46
Medical Directors - Under Contract: 0.29
Nurses With Administrative Duties - Full Time: 1.14
Persons Not Included In Any Other Categories - Full Time: 3.37
Registered Nurses - Full Time: 5.33
Rn Director Of Nursing - Full Time: 1.14
Activities Professionals - Full Time: 1.13
Occupational Therapists - Part Time: 0.26
Pharmacists - Under Contract: 0.11
Physical Therapists - Part Time: 0.23
Nurse Aides In Training - Full Time: 3.20
Persons Not Included In Any Other Categories - Part Time: 0.50
Registered Nurses - Part Time: 0.47
Social Workers - Under Contract: 0.03
Nurse Aides In Training - Part Time: 0.53
Medication Aides/ Technicians - Full Time: 1.21

Provided Services

  • Activities Services Are Provided Onsite To Residents
  • Clinical Laboratory Services Are Provided Onsite To Residents
  • Dental Services Are Provided Offsite To Residents
  • Dietary Services Are Provided Onsite To Residents
  • Housekeeping Services Are Provided Onsite To Residents
  • Mental Health Services Are Provided Offsite To Residents
  • Nursing Services Are Provided Onsite To Residents
  • Occupational Therapy Services Are Provided Onsite To Residents
  • Pharmacy Services Are Provided Onsite To Residents
  • Physical Therapy Services Are Provided Onsite To Residents
  • Physician Extender Services Are Provided Onsite To Residents
  • Physician Services Are Provided Onsite To Residents
  • Social Work Services Are Provided Onsite To Residents
  • Speech/Language Pathology Services Are Provided Onsite To Residents

Staff Information

Number of Registered Nurses Hours Per Resident Per Day
Here:

1.010
State:

0.722
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
Here:

0.170
New Mexico:

0.509
Total Number of Licensed Staff Hours Per Resident Per Day
Here:

1.190
State:

1.227
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
This Nursing Home:

0.110
New Mexico:

0.109
Number Therapy Hours Per Resident Per Day
This Nursing Home:

0.110
New Mexico:

0.113

Quality Measures

Percent of long-stay residents who lose too much weight
This Nursing Home:

10.2%
State:

9.1%
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Here:

4.7%
State:

3.6%
Percent of long-stay residents with a urinary tract infection
Here:

12.2%
New Mexico:

6.9%
Percent of long-stay residents who have depressive symptoms
This Nursing Home:

11.6%
State:

6.2%
Percent of long-stay residents experiencing one or more falls with major injury
This Nursing Home:

8.2%
State:

4.1%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

91.8%
State:

87.6%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

85.7%
New Mexico:

81.5%
Percent of short-stay residents who self-report moderate to severe pain
Here:

39.3%
New Mexico:

27.1%
Percent of short-stay residents with Pressure ulcers that are new or worsened
This Nursing Home:

1.9%
New Mexico:

1.3%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Nursing Home:

92.1%
New Mexico:

70.6%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

85.7%
State:

67.2%
Percent of long-stay residents who received an antipsychotic medication
This Nursing Home:

16.7%
State:

21.5%

Complaint Deficiency

Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Few (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Immediate jeopardy to resident health or safety)

Exits that are accessible at all times: Some (Minimal harm or potential for actual harm)

Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Few (Minimal harm or potential for actual harm)

An approved automatic sprinkler system connected to the fire alarm system: Few (Minimal harm or potential for actual harm)

Posted No-smoking signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed: Few (Minimal harm or potential for actual harm)

Weekly inspections and monthly testing of generators: Many (Minimal harm or potential for actual harm)

Posted No-smoking signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed: Few (Minimal harm or potential for actual harm)

Weekly inspections and monthly testing of generators: Many (Minimal harm or potential for actual harm)

Immediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident: Few (Minimal harm or potential for actual harm)

Conduct initial and periodic assessments of each resident's functional capacity: Some (Immediate jeopardy to resident health or safety)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Some (Minimal harm or potential for actual harm)

Allow the resident the right to participate in the planning or revision of the resident's care plan: Some (Immediate jeopardy to resident health or safety)

Provide care by qualified persons according to each resident's written plan of care: Some (Immediate jeopardy to resident health or safety)

Provide necessary care and services to maintain the highest well being of each resident : Some (Immediate jeopardy to resident health or safety)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Some (Immediate jeopardy to resident health or safety)

Make sure that each resident gets a nutritional and well balanced diet, unless it is not possible to do so: Some (Minimal harm or potential for actual harm)

An approved installation, maintenance and testing program for fire alarm systems: Many (Minimal harm or potential for actual harm)

Back-up procedures in place for a faulty automatic sprinkler system: Many (Minimal harm or potential for actual harm)

An approved back-up procedure for a faulty fire alarm system: Many (Minimal harm or potential for actual harm)

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