NORTHWEST HILLS SURGICAL HOSPITAL - AUSTIN, TX

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NORTHWEST HILLS SURGICAL HOSPITAL
6818 AUSTIN CTR BLVD SUITE 100
AUSTIN, TX, 78731

Phone (make sure to verify first before calling): (512) 346-1994

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: No

Provided Services

Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 4.00
Registered Professional Nurses : 14.00
Other Salaried Personnel : 5.00
Physicians : 1.00

Number Of Beds

Total: 8
Total Certified: 8

Average Medicare Payment

Cervical spinal fusion w/o CC/MCC: $10,287

Cervical spinal fusion w CC: $14,020

Spinal fusion except cervical w/o MCC: $19,138

Back and neck proc exc spinal fusion w/o CC/MCC: $5,043

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $9,246

Major joint replacement or reattachment of lower extremity w/o MCC: $10,791

Process of Care

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	94.0%
State:	96.9%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	89.0%
State:	93.7%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	100.0%
State:	97.4%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	100.0%
State:	90.8%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	100.0%
Texas:	92.8%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
State:	99.6%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	100.0%
State:	88.5%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	100.0%
Texas:	92.3%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	98.0%
State:	92.8%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	99.0%
Texas:	93.3%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Between 100 and 299
Survey Response Rate: 49%

How often did nurses communicate well with patients?

Sometimes or never

Here:	2%
Texas:	6%

Usually

This Hospital:	9%
State:	18%

Always

Here:	89%
Texas:	76%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	3%
Texas:	4%

Usually

Here:	9%
Texas:	14%

Always

This Hospital:	88%
Texas:	82%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	1%
Texas:	11%

Usually

Here:	13%
Texas:	24%

Always

This Hospital:	86%
Texas:	65%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	5%
State:	7%

Usually

Here:	14%
Texas:	22%

Always

This Hospital:	81%
Texas:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	8%
State:	21%

Usually

Here:	14%
Texas:	17%

Always

Here:	78%
Texas:	62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	4%
Texas:	9%

Usually

This Hospital:	7%
State:	19%

Always

Here:	89%
Texas:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	1%
State:	8%

Usually

This Hospital:	13%
State:	26%

Always

Here:	86%
Texas:	66%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	89%
State:	82%

Here:	11%
Texas:	18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	4%
State:	9%

7 or 8

This Hospital:	12%
State:	22%

9 or 10

This Hospital:	84%
State:	69%

Would patients recommend the hospital to friends and family?

This Hospital:	2%
Texas:	6%

Yes, probably

Here:	10%
Texas:	23%

Yes, definitely

Here:	88%
Texas:	71%

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