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HAYES GREEN BEACH MEMORIAL HOSPITAL - CHARLOTTE, MI

 



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Address
321 E HARRIS STREET
CHARLOTTE, MI, 48813
Phone (make sure to verify first before calling): (517) 543-1050

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes

Provided Services

  • Nuclear Medicine Services
  • Ambulance (Owned) Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Audiology Services
  • Blood Bank Services
  • CT Scanner Services
  • Clinical Laboratory Services
  • Dedicated Emergency Department Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Home Health Services
  • Inpatient Surgical Services
  • Magnetic Resonance Imaging (Mri) Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Opthalmic Surgery Services
  • Orthopedic Surgery Services
  • Outpatient Rehabilitation Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services
  • Urgent Care Center Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 2.80
Registered Professional Nurses : 44.30
Other Salaried Personnel : 201.60
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Dieticians : 0.90
Occupational Therapists : 1.60
Physical Therapists : 3.20
Registered Pharmacists : 1.90
Respiratory Therapists : 1.70
Speech Pathologists Or Audiologists : 0.10
Physicians : 12.70
Medical Social Workers : 0.90
Medical Laboratory Technologists : 2.30
Nuclear Medicine Technicians : 1.60
Diagnostic Radiology Technicians : 6.40

Number Of Beds

Total: 25
Total Certified: 25

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Between 100 and 299
Survey Response Rate: 29%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
Michigan:

4%
Usually
This Hospital:

20%
State:

18%
Always
Here:

75%
Michigan:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

7%
State:

4%
Usually
This Hospital:

19%
State:

17%
Always
Here:

74%
Michigan:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

16%
Michigan:

8%
Usually
Here:

25%
Michigan:

24%
Always
This Hospital:

59%
State:

68%

How often was patients' pain well controlled?

Sometimes or never
Here:

9%
State:

6%
Usually
This Hospital:

23%
Michigan:

23%
Always
This Hospital:

68%
Michigan:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

21%
State:

20%
Usually
Here:

14%
State:

19%
Always
Here:

65%
State:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

6%
State:

9%
Usually
Here:

20%
Michigan:

20%
Always
Here:

74%
Michigan:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

7%
State:

12%
Usually
This Hospital:

26%
State:

31%
Always
Here:

67%
State:

57%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

86%
State:

86%
No
This Hospital:

14%
Michigan:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

8%
State:

8%
7 or 8
This Hospital:

19%
State:

22%
9 or 10
Here:

73%
Michigan:

70%

Would patients recommend the hospital to friends and family?

No
This Hospital:

4%
State:

5%
Yes, probably
This Hospital:

25%
Michigan:

25%
Yes, definitely
Here:

71%
State:

70%

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given Discharge Instructions
Here:

100.0%
Michigan:

92.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

98.0%
State:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

97.0%
Michigan:

97.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

93.0%
State:

95.7%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
Michigan:

92.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
Michigan:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
State:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
State:

97.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
State:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

100.0%
State:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
State:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

100.0%
State:

93.2%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

10.7%
Michigan:

10.8%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.0%
State:

11.4%
30-Day Readmission Rates from Heart Failure
Here:

24.3%
State:

25.2%
30-Day Readmission Rates from Pneumonia
Here:

18.9%
Michigan:

18.7%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

28.100%
Michigan:

36.057%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

4.400%
State:

7.381%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.256%
State:

0.111%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.249%
State:

0.051%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

7.400%
State:

5.222%

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