HARFORD MEMORIAL HOSPITAL - HAVRE DE GRACE, MD

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HARFORD MEMORIAL HOSPITAL
501 S UNION AVE
HAVRE DE GRACE,MD 21078

County: HARFORD
Type: Acute Care Hospitals
Phone (make sure to verify first before calling): (443) 843-5000
Emergency service: Yes
Ownership: Voluntary non-profit - Other

Quality Measure Score

	Here	State Average	Nation Average
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	67%	85%	85%
Heart Attack Patients Given Aspirin at Arrival	90%	96%	93%
Heart Attack Patients Given Aspirin at Discharge	90%	95%	90%
Heart Attack Patients Given Beta Blocker at Arrival	70%	93%	88%
Heart Attack Patients Given Beta Blocker at Discharge	77%	94%	91%
Heart Attack Patients Given Smoking Cessation Advice/Counseling	67%	97%	91%

	Here	State Average	Nation Average
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	97%	88%	84%
Heart Failure Patients Given Discharge Instructions	77%	76%	66%
Heart Failure Patients Given Smoking Cessation Advice/Counseling	100%	95%	86%
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function	95%	93%	85%

	Here	State Average	Nation Average
Pneumonia Patients Assessed and Given Influenza Vaccination	83%	73%	75%
Pneumonia Patients Assessed and Given Pneumococcal Vaccination	94%	76%	75%
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival	96%	93%	93%
Pneumonia Patients Given Oxygenation Assessment	100%	100%	99%
Pneumonia Patients Given Smoking Cessation Advice/Counseling	96%	93%	84%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)	96%	89%	86%
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics	82%	87%	90%

	Here	State Average	Nation Average
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision	88%	89%	82%
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery	95%	92%	90%
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery	86%	78%	78%

Hospital Consumer Assessment of Healthcare Providers & Systems Survey

How do patients rate the hospital overall?

	Here	State Average	Nation Average
Patients who gave a rating of 9 or 10 (high)	55%	58%	63%
Patients who gave a rating of 7 or 8 (medium)	32%	29%	26%
Patients who gave a rating of 6 or lower (low)	13%	13%	11%

How often did doctors communicate well with patients?

	Here	State Average	Nation Average
Doctors always communicated well	73%	76%	79%
Doctors usually communicated well	21%	18%	16%
Doctors sometimes or never communicated well	6%	6%	5%

How often did nurses communicate well with patients?

	Here	State Average	Nation Average
Nurses always communicated well	72%	70%	73%
Nurses usually communicated well	24%	21%	21%
Nurses sometimes or never communicated well	4%	9%	6%

How often did patients receive help quickly from hospital staff?

	Here	State Average	Nation Average
Patients always received help as soon as they wanted	54%	54%	60%
Patients usually received help as soon as they wanted	32%	29%	28%
Patients sometimes or never received help as soon as they wanted	14%	17%	12%

How often did staff explain about medicines before giving them to patients?

	Here	State Average	Nation Average
Staff always explained	53%	54%	58%
Staff usually explained	22%	19%	18%
Staff sometimes or never explained	25%	27%	24%

How often was patients' pain well controlled?

	Here	State Average	Nation Average
Pain was always well controlled	63%	64%	67%
Pain was usually well controlled	28%	26%	25%
Pain was sometimes or never well controlled	9%	10%	8%

How often was the area around patients' rooms kept quiet at night?

	Here	State Average	Nation Average
Always quiet at night	44%	51%	54%
Usually quiet at night	37%	32%	32%
Sometimes or never quiet at night	19%	17%	14%

How often were the patients' rooms and bathrooms kept clean?

	Here	State Average	Nation Average
Room was always clean	65%	63%	68%
Room was usually clean	23%	22%	21%
Room was sometimes or never clean	12%	15%	11%

Were patients given information about what to do during their recovery at home?

	Here	State Average	Nation Average
Yes, staff did give patients this information	71%	77%	79%
No, staff did not give patients this information	29%	23%	21%

Would patients recommend the hospital to friends and family?

	Here	State Average	Nation Average
YES, patients would definitely recommend the hospital	58%	63%	67%
YES, patients would probably recommend the hospital	36%	29%	27%
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)	6%	8%	6%

Average Medicare Payment

Back & Neck Operations Except Back or Neck Fusion: $6493
Back & Neck Operations Except Back or Neck Fusion with Complications or Preexisting Conditions: $7422
Chest Pain: $3914
Chronic Lung Disease: $6067
Diabetes in Adults: $6367
Female Reproductive System Reconstructive Operations: $9405
Gallbladder Removal Except By (non) Laparoscope with Complications or Preexisting Conditions: $17426
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions: $10271
Heart Attack with Major Complications: $7313
Heart Attack without Complications: $3769
Heart Failure: $7710
Hernia Operations in Adults: $3191
Hernia Operations in Adults with Complications or Preexisting Conditions: $13580
Kidney and Bladder Operations for Cancer: $17032
Kidney and Bladder Operations with Complications or Preexisting Conditions: $23494
Major Arm & Shoulder Operations with Complications or Preexisting Conditions: $6575
Major Small & Large Intestine Operations: $10907
Minor Small and Large Bowel Procedures With Complications: $22665
Other Bladder Operations Via the Urethra with Complications or Preexisting Conditions: $12875
Other Bone, Joint & Organ Operations with Complications or Preexisting Conditions: $42904
Other Kidney & Urinary Tract Operations: $24585
Pacemaker Implant: $18640
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions: $7240
Removal of Prostate Via Urethra: $2761
Removal of Prostate Via Urethra with Complications or Preexisting Conditions: $6560
Repair of Previous Hip or Knee Replacement: $23250
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle: $21047
Sample of Bone Removed for Evaluation of Cancer, Infections or Other Bone Disorders: $14530
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions: $23394
Two or More Hip, Knee or Ankle Operations: $42085

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