RESERVOIR CARE AND REHABILITATION CENTER, THE - WEST HARTFORD, CT
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Address 1 EMILY WAYPhone (make sure to verify first before calling): (860) 561-7022 Number of Certified Beds: 75 Total Number of Residents: 68 Percent of Occupied Beds: 91% Sprinkler Status: Fully Sprinklered Program Participation: Medicare and Medicaid Type of Ownership: For profit - Corporation Located Within a Hospital?: No Multi Nursing Home Ownership?: Yes Resident and Family Councils: Resident Continuing Care Retirement Community?: No Quality Indicator Survey?: Yes Special Focus Facility?: No Type: Skilled Nursing Facilities Overall Star Rating: 4 Stars Health Inspections Star Rating: 3 Stars Nurse Staffing Star Rating: 4 Stars Quality Measures Star Rating: 2 Stars RN Only Star Rating: 3 Stars Employment Full-Time EquivalentAdministrative Staff - Full Time: 9.46Certified Nurse Aides - Full Time: 31.51 Food Service Personnel - Full Time: 9.39 Housekeeping Personnel - Full Time: 11.29 Licensed Practical/ Vocational Nurses - Full Time: 10.50 Medical Directors - Under Contract: 0.34 Mental Health Services Personnel - Under Contract: 0.03 Nurses With Administrative Duties - Full Time: 8.80 Occupational Therapy Aides - Full Time: 4.04 Persons Not Included In Any Other Categories - Full Time: 0.20 Registered Nurses - Full Time: 8.21 Rn Director Of Nursing - Full Time: 1.14 Social Workers - Full Time: 1.14 Activities Professionals - Full Time: 1.14 Podiatrists - Under Contract: 0.03 Other Physicians - Under Contract: 0.23 Physician Extenders - Under Contract: 0.91 Dietitians - Full Time: 1.06 Sppech Pathologists - Full Time: 1.07 Occupational Therapists - Full Time: 4.01 Physical Therapists - Full Time: 6.93 Provided Services
Staff InformationNumber of Registered Nurses Hours Per Resident Per Day
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
Total Number of Licensed Staff Hours Per Resident Per Day
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Number Therapy Hours Per Resident Per Day
Quality MeasuresPercent of long-stay residents who were physically restrained
Percent of long-stay residents experiencing one or more falls with major injury
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who self-report moderate to severe pain
Percent of short-stay residents with Pressure ulcers that are new or worsened
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who newly received an antipsychotic medication
Percent of long-stay residents who received an antipsychotic medication
Complaint DeficiencyProperly hold, secure and manage each resident's personal money which is deposited with the nursing home: Few (Minimal harm or potential for actual harm)Approved construction type or materials: Few (Minimal harm or potential for actual harm) Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Many (Potential for minimal harm) Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm) Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm) Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm) Try to resolve each resident's complaints quickly: Some (Minimal harm or potential for actual harm) Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property: Few (Minimal harm or potential for actual harm) Conduct initial and periodic assessments of each resident's functional capacity: Few (Minimal harm or potential for actual harm) Make sure each resident receives an accurate assessment by a qualified health professional: Few (Minimal harm or potential for actual harm) Allow the resident the right to participate in the planning or revision of the resident's care plan: Few (Minimal harm or potential for actual harm) Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Immediate jeopardy to resident health or safety) Develop policies and procedures for influenza and pneumococcal immunizations: Some (Minimal harm or potential for actual harm) Other nearby hospitals and nursing homes
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