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AVERA HAND COUNTY MEMORIAL HOSPITAL AND CLINIC - MILLER, SD

 



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Address
300 W 5TH ST
MILLER, SD, 57362
Phone (make sure to verify first before calling): (605) 853-2421

Hospital Type: Critical Access Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes

Provided Services

  • Nuclear Medicine Services
  • Ambulance (Owned) Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Blood Bank Services
  • CT Scanner Services
  • Clinical Laboratory Services
  • Dedicated Emergency Department Services
  • Dental Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Home Health Services
  • Hospice Services
  • ICU - Cardiac (Non-Surgical)Services
  • ICU - Medical/Surgical Services
  • Long Term Care (Swing-Beds) Services
  • Occupational Therapy Services
  • Operating Room Services
  • Opthalmic Surgery Services
  • Outpatient Rehabilitation Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services
  • Therapeutic Radiology Services

Employment Full-Time Equivalent

Registered Professional Nurses : 9.60
Other Salaried Personnel : 31.76
Physical Therapists : 1.00
Respiratory Therapists : 0.90
Medical Laboratory Technologists : 0.50
Diagnostic Radiology Technicians : 2.60

Number Of Beds

Total: 25
Total Certified: 25

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Between 100 and 299
Survey Response Rate: 50%

How often did nurses communicate well with patients?

Sometimes or never
Here:

1%
South Dakota:

3%
Usually
This Hospital:

18%
South Dakota:

15%
Always
This Hospital:

81%
South Dakota:

82%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

1%
South Dakota:

2%
Usually
Here:

23%
South Dakota:

13%
Always
Here:

76%
South Dakota:

85%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

4%
State:

6%
Usually
This Hospital:

30%
South Dakota:

18%
Always
Here:

66%
South Dakota:

76%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
State:

5%
Usually
Here:

25%
South Dakota:

23%
Always
Here:

70%
South Dakota:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

11%
State:

13%
Usually
Here:

22%
State:

20%
Always
Here:

67%
South Dakota:

67%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

7%
South Dakota:

5%
Usually
This Hospital:

18%
South Dakota:

14%
Always
Here:

75%
State:

81%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

5%
State:

6%
Usually
This Hospital:

39%
State:

25%
Always
Here:

56%
State:

69%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

71%
State:

85%
No
This Hospital:

29%
State:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

7%
State:

7%
7 or 8
This Hospital:

24%
State:

20%
9 or 10
Here:

69%
South Dakota:

73%

Would patients recommend the hospital to friends and family?

No
This Hospital:

3%
State:

3%
Yes, probably
Here:

30%
State:

24%
Yes, definitely
Here:

67%
State:

73%

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

54.0%
State:

96.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

100.0%
State:

97.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

67.0%
State:

96.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

88.0%
South Dakota:

92.5%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

80.0%
South Dakota:

92.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

90.0%
State:

96.0%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

12.4%
State:

11.4%
30-Day Mortality Rates from Pneumonia
Here:

10.2%
South Dakota:

12.2%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.0%
State:

24.0%
30-Day Readmission Rates from Pneumonia
Here:

18.2%
State:

17.4%

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