AVERA HAND COUNTY MEMORIAL HOSPITAL AND CLINIC - MILLER, SD

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Addresss:
300 W 5TH ST
MILLER, SD, 57362
Phone (make sure to verify first before calling): (605) 853-2421

Hospital Type: Critical Access Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes

Other nearby nursing homes

Employment Full-Time Equivalent
Registered Professional Nurses : 9.60
Other Salaried Personnel : 31.76
Physical Therapists : 1.00
Respiratory Therapists : 0.90
Medical Laboratory Technologists : 0.50
Diagnostic Radiology Technicians : 2.60

Number Of Beds
Total: 25
Total Certified: 25

Provided Services
Nuclear Medicine Services
Ambulance (Owned) Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Long Term Care (Swing-Beds) Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

54.0%
State:

96.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
State:

97.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

67.0%
State:

96.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

88.0%
South Dakota:

92.5%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

80.0%
South Dakota:

92.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

90.0%
South Dakota:

96.0%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

12.4%
South Dakota:

11.4%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.2%
State:

12.2%
30-Day Readmission Rates from Heart Failure
Here:

24.0%
State:

24.0%
30-Day Readmission Rates from Pneumonia
Here:

18.2%
State:

17.4%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 50%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

1%
State:

3%
Usually
Here:

18%
South Dakota:

15%
Always
Here:

81%
State:

82%

How often did doctors communicate well with patients?

Sometimes or never
Here:

1%
South Dakota:

2%
Usually
This Hospital:

23%
South Dakota:

13%
Always
Here:

76%
State:

85%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

4%
South Dakota:

6%
Usually
This Hospital:

30%
State:

18%
Always
This Hospital:

66%
South Dakota:

76%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

5%
South Dakota:

5%
Usually
This Hospital:

25%
State:

23%
Always
Here:

70%
State:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

11%
State:

13%
Usually
Here:

22%
South Dakota:

20%
Always
Here:

67%
State:

67%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

7%
South Dakota:

5%
Usually
This Hospital:

18%
State:

14%
Always
This Hospital:

75%
State:

81%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

5%
State:

6%
Usually
This Hospital:

39%
South Dakota:

25%
Always
Here:

56%
South Dakota:

69%

Were patients given information about what to do during their recovery at home?

Yes
Here:

71%
State:

85%
No
This Hospital:

29%
State:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

7%
South Dakota:

7%
7 or 8
Here:

24%
State:

20%
9 or 10
This Hospital:

69%
State:

73%

Would patients recommend the hospital to friends and family?

No
Here:

3%
State:

3%
Yes, probably
Here:

30%
South Dakota:

24%
Yes, definitely
This Hospital:

67%
South Dakota:

73%

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