OAKLAND NURSING CENTER (SOUTHFIELD, MI) Detailed Nursing Home Profile

Complaint Deficiency

An approved installation, maintenance and testing program for fire alarm systems
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Corridor and hallway doors that block smoke
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Construction that can resist fire for one hour or an approved fire extinguishing system
- Harm: Minimal harm or potential for actual harm
- Scope: Many
A fire alarm system that can be heard throughout the facility
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Few
An approved installation, maintenance and testing program for fire alarm systems
- Harm: Minimal harm or potential for actual harm
- Scope: Few
A separate and independent backup electrical power source
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Keep all essential equipment working safely
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Corridor and hallway doors that block smoke
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Properly installed electrical wiring and equipment
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Back-up procedures in place for a faulty automatic sprinkler system
- Harm: Minimal harm or potential for actual harm
- Scope: Many
An approved back-up procedure for a faulty fire alarm system
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Tell the resident completely about his or her health status, care and treatments
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Reasonably accommodate the needs and preferences of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Conduct initial and periodic assessments of each resident's functional capacity
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide necessary care and services to maintain the highest well being of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Few

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain

This Nursing Home:	49.1%
Michigan:	21.5%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Nursing Home:	98.9%
State:	84.1%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Nursing Home:	96.7%
Michigan:	82.9%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Fewer than 100
Survey Response Rate: 43%

How often did nurses communicate well with patients?

Sometimes or never

This Nursing Home:	2%
State:	4%

Usually

This Nursing Home:	18%
Michigan:	18%

Always

Here:	80%
State:	78%

How often did doctors communicate well with patients?

Sometimes or never

This Nursing Home:	2%
Michigan:	4%

Usually

This Nursing Home:	15%
State:	17%

Always

Here:	83%
Michigan:	79%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	7%
State:	8%

Usually

This Nursing Home:	10%
Michigan:	24%

Always

Here:	83%
State:	68%

How often was patients' pain well controlled?

Sometimes or never

Here:	4%
State:	6%

Usually

Here:	13%
Michigan:	23%

Always

Here:	83%
Michigan:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Nursing Home:	14%
Michigan:	20%

Usually

This Nursing Home:	22%
Michigan:	19%

Always

This Nursing Home:	64%
Michigan:	61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	4%
Michigan:	9%

Usually

This Nursing Home:	19%
Michigan:	20%

Always

Here:	77%
Michigan:	71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	10%
State:	12%

Usually

This Nursing Home:	19%
State:	31%

Always

This Nursing Home:	71%
State:	57%

Were patients given information about what to do during their recovery at home?

Yes

Here:	92%
Michigan:	86%

Here:	8%
Michigan:	14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	11%
Michigan:	8%

7 or 8

This Nursing Home:	15%
State:	22%

9 or 10

This Nursing Home:	74%
Michigan:	70%

Would patients recommend the hospital to friends and family?

This Nursing Home:	10%
Michigan:	5%

Yes, probably

Here:	9%
Michigan:	25%

Yes, definitely

This Nursing Home:	81%
State:	70%

Process of Care

Surgery

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Nursing Home:	100.0%
State:	99.8%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

Here:	100.0%
Michigan:	99.7%

Average Medicare Payment

Heart failure and shock w MCC: $8,119

Major joint replacement or reattachment of lower extremity w/o MCC: $17,429

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

Here:	2.070
State:	0.749

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

This Nursing Home:	1.290
State:	0.782

Total Number of Licensed Staff Hours Per Resident Per Day

This Nursing Home:	3.350
Michigan:	1.525

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

This Nursing Home:	0.460
Michigan:	0.109

Number Therapy Hours Per Resident Per Day

This Nursing Home:	0.460
State:	0.112

OAKLAND NURSING CENTER - SOUTHFIELD, MI

Complaint Deficiency

Quality Measures

Hospital Consumer Assessment of Healthcare Providers

Process of Care

Surgery

Average Medicare Payment

Staff Information

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