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GOVERNORS CENTER - WESTFIELD, MA

 



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Address
66 BROAD STREET
WESTFIELD, MA, 01085
Phone (make sure to verify first before calling): (413) 562-5464

Number of Certified Beds: 100
Total Number of Residents: 83
Percent of Occupied Beds: 83%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: Non profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: Both
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities


Overall Star Rating: 2 Stars
Health Inspections Star Rating: 1 Star
Nurse Staffing Star Rating: 2 Stars
Quality Measures Star Rating: 5 Stars
RN Only Star Rating: 4 Stars

Employment Full-Time Equivalent

Administrative Staff - Full Time: 6.80
Administrative Staff - Part Time: 0.59
Certified Nurse Aides - Full Time: 23.56
Certified Nurse Aides - Part Time: 16.23
Food Service Personnel - Full Time: 4.16
Food Service Personnel - Part Time: 7.14
Housekeeping Personnel - Full Time: 3.69
Licensed Practical/ Vocational Nurses - Full Time: 8.84
Licensed Practical/ Vocational Nurses - Part Time: 2.69
Medical Directors - Under Contract: 0.03
Mental Health Services Personnel - Under Contract: 0.14
Nurses With Administrative Duties - Full Time: 3.59
Persons Not Included In Any Other Categories - Full Time: 3.19
Physical Therapists - Under Contract: 0.71
Registered Nurses - Full Time: 2.87
Rn Director Of Nursing - Full Time: 0.91
Social Workers - Full Time: 1.30
Activities Professionals - Full Time: 1.19
Dietitians - Part Time: 0.31
Nurses With Administrative Duties - Part Time: 0.50
Occupational Therapists - Part Time: 0.70
Pharmacists - Under Contract: 0.14
Podiatrists - Under Contract: 0.09
Other Physicians - Under Contract: 0.11
Physician Extenders - Under Contract: 0.44
Registered Nurses - Under Contract: 0.23
Registered Nurses - Part Time: 2.39
Social Workers - Part Time: 0.43
Housekeeping Personnel - Part Time: 5.17
Occupational Therapists - Full Time: 1.03
Licensed Practical/ Vocational Nurses - Under Contract: 0.69
Occupational Therapy Assistants - Part Time: 0.61
Speech Pathologists - Part Time: 0.06

Provided Services

  • Activities Services Are Provided Onsite To Residents
  • Clinical Laboratory Services Are Provided Onsite To Residents
  • Dental Services Are Provided Onsite To Residents
  • Diagnostic Xray Services Are Provided Onsite To Residents
  • Dietary Services Are Provided Onsite To Residents
  • Housekeeping Services Are Provided Onsite To Residents
  • Mental Health Services Are Provided Onsite To Residents
  • Nursing Services Are Provided Onsite To Residents
  • Occupational Therapy Services Are Provided Onsite To Residents
  • Pharmacy Services Are Provided Onsite To Residents
  • Physical Therapy Services Are Provided Onsite To Residents
  • Physician Extender Services Are Provided Onsite To Residents
  • Physician Services Are Provided Onsite To Residents
  • Podiatry Services Are Provided Onsite To Residents
  • Social Work Services Are Provided Onsite To Residents
  • Speech/Language Pathology Services Are Provided Onsite To Residents

Staff Information

Number of Registered Nurses Hours Per Resident Per Day
This Nursing Home:

0.860
Massachusetts:

0.845
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
This Nursing Home:

0.480
Massachusetts:

0.817
Total Number of Licensed Staff Hours Per Resident Per Day
This Nursing Home:

1.340
State:

1.661
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Here:

0.110
State:

0.100
Number Therapy Hours Per Resident Per Day
Here:

0.110
Massachusetts:

0.101

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased
This Nursing Home:

13.7%
Massachusetts:

13.3%
Percent of long-stay residents who self-report moderate to severe pain
This Nursing Home:

15.5%
Massachusetts:

7.7%
Percent of long-stay high-risk residents with pressure ulcers
Here:

3.6%
State:

5.6%
Percent of long-stay residents who lose too much weight
Here:

13.2%
State:

6.5%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
This Nursing Home:

34.2%
State:

49.7%
Percent of long-stay residents with a urinary tract infection
Here:

5.3%
State:

7.0%
Percent of long-stay residents who have depressive symptoms
Here:

1.4%
State:

5.2%
Percent of long-stay residents experiencing one or more falls with major injury
This Nursing Home:

1.3%
State:

3.0%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Nursing Home:

98.7%
Massachusetts:

96.5%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Nursing Home:

100.0%
Massachusetts:

96.8%
Percent of short-stay residents who self-report moderate to severe pain
This Nursing Home:

19.1%
Massachusetts:

21.6%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Nursing Home:

96.7%
State:

90.2%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

89.4%
State:

87.7%
Percent of long-stay residents who received an antipsychotic medication
This Nursing Home:

20.0%
Massachusetts:

25.2%

Complaint Deficiency

Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)

Exits that are accessible at all times: Few (Minimal harm or potential for actual harm)

A separate and independent backup electrical power source: Few (Minimal harm or potential for actual harm)

Try to resolve each resident's complaints quickly: Some (Potential for minimal harm)

Make sure that residents receive proper treatment and assistive devices to maintain their vision and hearing: Few (Minimal harm or potential for actual harm)

Operate and provide services according to Federal, State, and local laws and professional standards: Some (Potential for minimal harm)

Give the resident's representative the ability to exercise the resident's rights: Few (Minimal harm or potential for actual harm)

Immediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident: Few (Minimal harm or potential for actual harm)

Keep each resident's personal and medical records private and confidential: Few (Minimal harm or potential for actual harm)

Allow residents to easily view the results of the nursing home's most recent survey: Many (Potential for minimal harm)

Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Few (Minimal harm or potential for actual harm)

Provide a safe, clean, comfortable and homelike environment: Some (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Provide care by qualified persons according to each resident's written plan of care: Some (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene: Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm)

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Make sure that residents are safe from serious medication errors: Few (Minimal harm or potential for actual harm)

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature: Some (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Many (Minimal harm or potential for actual harm)

Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing: Some (Minimal harm or potential for actual harm)

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Some (Minimal harm or potential for actual harm)

Keep all essential equipment working safely: Some (Minimal harm or potential for actual harm)

Be administered in an acceptable way that maintains the well-being of each resident : Many (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Some (Minimal harm or potential for actual harm)

Provide care by qualified persons according to each resident's written plan of care: Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm)

Record of quarterly fire drills for each shift under varying conditions: Many (Potential for minimal harm)

Automatic sprinkler systems that have been maintained in working order: Many (Potential for minimal harm)

Properly constructed linen or trash chutes: Some (Potential for minimal harm)

Other fire safety features required by fire safety codes: Some (Potential for minimal harm)

Weekly inspections and monthly testing of generators: Many (Potential for minimal harm)

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