GLENWOOD REGIONAL MEDICAL CENTER - WEST MONROE, LA

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GLENWOOD REGIONAL MEDICAL CENTER
503 MCMILLAN ROAD
WEST MONROE, LA, 71291

Phone (make sure to verify first before calling): (318) 329-4200

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 58.00
Registered Professional Nurses : 291.50
Other Salaried Personnel : 834.00
Certified Registered Nurse Anesthetists (CRNA) : 1.50
Dieticians : 5.00
Occupational Therapists : 5.00
Physical Therapists : 8.20
Registered Pharmacists : 10.00
Respiratory Therapists : 22.00
Speech Pathologists Or Audiologists : 4.00
Physicians : 5.00
Medical Social Workers : 7.00
Medical Laboratory Technologists : 1.00
Nuclear Medicine Technicians : 1.00
Diagnostic Radiology Technicians : 1.00

Number Of Beds

Total: 242
Total Certified: 230
Psychiatric Unit Beds: 24
Rehabilitation Unit Beds: 18

Hospital Acquired Conditions

Falls And Trauma

Here:	0.139%
Louisiana:	0.381%

Vascular Catheter-Associated Infection

This Hospital:	0.139%
Louisiana:	0.345%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,651

Acute myocardial infarction, discharged alive w MCC: $10,378

Acute myocardial infarction, discharged alive w CC: $6,532

Heart failure and shock w/o CC/MCC: $3,862

Heart failure and shock w MCC: $7,809

Heart failure and shock w CC: $5,385

Chronic obstructive pulmonary disease w/o CC/MCC: $3,880

Chronic obstructive pulmonary disease w MCC: $6,969

Chronic obstructive pulmonary disease w CC: $5,218

Simple pneumonia and pleurisy w MCC: $7,663

Diabetes w MCC: $7,272

Chest Pain: $2,842

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $23,443

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $43,975

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $28,004

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $27,138

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $26,721

Cardiac defibrillator implant w/o cardiac cath w MCC: $35,897

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $31,559

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $47,322

Extracranial procedures w/o CC/MCC: $5,351

Extracranial procedures w CC: $8,303

Coronary bypass w/o cardiac cath w/o MCC: $19,208

Coronary bypass w/o cardiac cath w MCC: $30,332

Permanent cardiac pacemaker implant w/o CC/MCC: $10,728

Permanent cardiac pacemaker implant w CC: $13,845

Perc cardiovasc proc w drug-eluting stent w/o MCC: $10,230

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,024

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $13,245

Laparoscopic cholecystectomy w/o c.d.e. w CC: $8,829

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $19,093

Hernia procedures except inguinal and femoral w/o CC/MCC: $1,068

Hernia procedures except inguinal and femoral w CC: $7,498

Major small and large bowel procedures w/o CC/MCC: $8,677

Major small and large bowel procedures w CC: $13,686

Major small and large bowel procedures w MCC: $27,633

Cervical spinal fusion w/o CC/MCC: $10,237

Cervical spinal fusion w MCC: $23,598

Cervical spinal fusion w CC: $13,951

Spinal fusion except cervical w/o MCC: $36,306

Back and neck proc exc spinal fusion w/o CC/MCC: $5,018

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $9,200

Major joint replacement or reattachment of lower extremity w/o MCC: $10,738

Major joint replacement or reattachment of lower extremity w MCC: $16,450

Revision of hip or knee replacement w/o CC/MCC: $13,104

Revision of hip or knee replacement w CC: $15,010

Biopsies of musculoskeletal system and connective tissue w CC: $11,352

Other musculoskelet sys and conn tiss O.R. proc w MCC: $16,403

Kidney and ureter procedures for neoplasm w/o CC/MCC: $7,362

Revision of hip or knee replacement w MCC: $28,239

Other kidney and urinary tract procedures w MCC: $14,992

Other kidney and urinary tract procedures w CC: $11,546

Transurethral prostatectomy w/o CC/MCC: $3,382

Transurethral prostatectomy w CC/MCC: $5,976

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $16,389

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	95.0%
Louisiana:	98.2%

Percent of Patients Given Aspirin at Discharge

Here:	98.0%
State:	97.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	94.0%
State:	95.4%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	96.0%
State:	97.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	99.0%
Louisiana:	99.4%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

Here:	91.0%
Louisiana:	80.9%

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	100.0%
Louisiana:	92.8%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	98.0%
Louisiana:	96.4%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	92.0%
Louisiana:	93.8%

Percent of Patients Given Discharge Instructions

This Hospital:	81.0%
Louisiana:	85.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	98.0%
Louisiana:	97.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	93.0%
State:	93.7%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	97.0%
Louisiana:	95.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	95.0%
State:	96.6%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	88.0%
State:	89.2%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	88.0%
State:	87.9%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	90.0%
Louisiana:	90.4%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	99.0%
State:	96.8%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	94.0%
State:	91.7%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	95.0%
State:	96.4%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	89.0%
State:	90.3%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	97.0%
State:	92.4%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	90.0%
Louisiana:	89.1%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
State:	99.2%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	96.0%
Louisiana:	87.3%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	90.0%
Louisiana:	92.2%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	93.0%
State:	90.0%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	95.0%
Louisiana:	91.1%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	17.5%
Louisiana:	16.4%

30-Day Mortality Rates from Heart Failure

Here:	11.0%
Louisiana:	11.3%

30-Day Mortality Rates from Pneumonia

Here:	9.9%
State:	11.6%

30-Day Readmission Rates from Heart Attack

This Hospital:	22.2%
State:	19.9%

30-Day Readmission Rates from Heart Failure

Here:	27.2%
State:	25.2%

30-Day Readmission Rates from Pneumonia

This Hospital:	19.1%
State:	18.3%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	36.000%
Louisiana:	36.263%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	9.400%
Louisiana:	8.127%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.719%
Louisiana:	0.349%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.004%
Louisiana:	0.082%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 30%

How often did nurses communicate well with patients?

Sometimes or never

Here:	10%
State:	5%

Usually

Here:	16%
Louisiana:	14%

Always

Here:	74%
State:	81%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	3%
Louisiana:	3%

Usually

Here:	13%
Louisiana:	11%

Always

This Hospital:	84%
State:	86%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	16%
State:	11%

Usually

Here:	23%
Louisiana:	19%

Always

Here:	61%
State:	70%

How often was patients' pain well controlled?

Sometimes or never

Here:	8%
State:	7%

Usually

Here:	20%
State:	19%

Always

Here:	72%
State:	74%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	27%
State:	19%

Usually

Here:	14%
State:	15%

Always

This Hospital:	59%
State:	66%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	25%
State:	10%

Usually

Here:	22%
Louisiana:	17%

Always

This Hospital:	53%
State:	73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	11%
State:	7%

Usually

Here:	27%
State:	22%

Always

This Hospital:	62%
Louisiana:	71%

Were patients given information about what to do during their recovery at home?

Yes

Here:	78%
Louisiana:	81%

This Hospital:	22%
Louisiana:	19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	15%
Louisiana:	8%

7 or 8

Here:	23%
Louisiana:	19%

9 or 10

This Hospital:	62%
State:	73%

Would patients recommend the hospital to friends and family?

Here:	11%
State:	5%

Yes, probably

This Hospital:	23%
Louisiana:	21%

Yes, definitely

This Hospital:	66%
Louisiana:	74%

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