FRANKLIN REGIONAL HOSPITAL - FRANKLIN, NH

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FRANKLIN REGIONAL HOSPITAL
15 AIKEN AVENUE
FRANKLIN, NH, 3235

Phone (make sure to verify first before calling): (603) 934-2060

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

Nuclear Medicine Services
Ambulance (Owned) Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Pediatric Services
ICU - Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Magnetic Resonance Imaging (Mri) Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Organ Bank Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 11.00
Registered Professional Nurses : 69.00
Other Salaried Personnel : 228.00
Certified Registered Nurse Anesthetists (CRNA) : 4.00
Dieticians : 2.00
Occupational Therapists : 2.00
Physical Therapists : 4.00
Registered Pharmacists : 2.00
Respiratory Therapists : 8.00
Speech Pathologists Or Audiologists : 1.00
Physicians : 8.00
Medical Social Workers : 2.00
Medical Laboratory Technologists : 7.00
Diagnostic Radiology Technicians : 8.00
Nurse Practitioners: 5.00

Number Of Beds

Total: 25
Total Certified: 25

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Between 100 and 299
Survey Response Rate: 28%

How often did nurses communicate well with patients?

Sometimes or never

Here:	5%
New Hampshire:	4%

Usually

This Hospital:	24%
State:	17%

Always

Here:	71%
State:	79%

How often did doctors communicate well with patients?

Sometimes or never

Here:	5%
State:	4%

Usually

Here:	24%
New Hampshire:	16%

Always

Here:	71%
New Hampshire:	80%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	9%
New Hampshire:	8%

Usually

This Hospital:	28%
State:	23%

Always

This Hospital:	63%
State:	69%

How often was patients' pain well controlled?

Sometimes or never

Here:	7%
State:	6%

Usually

Here:	28%
State:	23%

Always

This Hospital:	65%
New Hampshire:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	22%
New Hampshire:	18%

Usually

Here:	17%
New Hampshire:	19%

Always

This Hospital:	61%
New Hampshire:	63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	4%
State:	6%

Usually

Here:	17%
State:	17%

Always

Here:	79%
State:	77%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	8%
State:	12%

Usually

This Hospital:	35%
New Hampshire:	33%

Always

This Hospital:	57%
State:	55%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	79%
State:	87%

Here:	21%
New Hampshire:	13%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	13%
State:	8%

7 or 8

Here:	24%
State:	22%

9 or 10

Here:	63%
New Hampshire:	70%

Would patients recommend the hospital to friends and family?

This Hospital:	5%
State:	4%

Yes, probably

Here:	35%
State:	23%

Yes, definitely

Here:	60%
New Hampshire:	73%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	100.0%
State:	99.9%

Percent of Patients Given Aspirin at Discharge

Here:	100.0%
New Hampshire:	99.4%

Percent of Patients Given Beta Blocker at Discharge

Here:	100.0%
State:	99.7%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	7
New Hampshire:	8

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	62
New Hampshire:	48

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	100.0%
New Hampshire:	96.6%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	87.0%
New Hampshire:	99.0%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	83.0%
State:	96.2%

Percent of Patients Given Discharge Instructions

This Hospital:	60.0%
State:	91.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	99.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	93.0%
State:	97.0%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	98.0%
State:	96.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	94.0%
State:	96.5%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	98.0%
New Hampshire:	94.9%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	91.0%
New Hampshire:	94.8%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	100.0%
New Hampshire:	95.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	100.0%
New Hampshire:	97.5%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	94.0%
New Hampshire:	97.0%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	100.0%
State:	98.6%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	100.0%
State:	95.7%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	100.0%
New Hampshire:	96.8%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
State:	100.0%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	75.0%
New Hampshire:	89.1%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	88.0%
State:	96.4%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	100.0%
State:	97.2%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	19.6%
State:	15.5%

30-Day Mortality Rates from Heart Failure

This Hospital:	12.2%
New Hampshire:	11.9%

30-Day Mortality Rates from Pneumonia

Here:	14.0%
State:	12.7%

30-Day Readmission Rates from Heart Attack

This Hospital:	19.0%
State:	18.5%

30-Day Readmission Rates from Heart Failure

Here:	24.6%
New Hampshire:	22.9%

30-Day Readmission Rates from Pneumonia

This Hospital:	15.4%
New Hampshire:	17.6%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	24.100%
New Hampshire:	31.007%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	6.200%
State:	7.247%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.013%
New Hampshire:	0.076%

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