F F THOMPSON HOSPITAL - CANANDAIGUA, NY

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F F THOMPSON HOSPITAL
350 PARRISH STREET
CANANDAIGUA, NY, 14424

Phone (make sure to verify first before calling): (585) 396-6000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Audiology Services
Blood Bank Services
CT Scanner Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Extracorporeal Shock Wave Lithotripter Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services
Urgent Care Center Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 9.20
Registered Professional Nurses : 143.40
Other Salaried Personnel : 440.00
Certified Registered Nurse Anesthetists (CRNA) : 2.00
Dieticians : 1.50
Occupational Therapists : 1.60
Physical Therapists : 9.70
Registered Pharmacists : 2.20
Respiratory Therapists : 5.90
Speech Pathologists Or Audiologists : 1.20
Physicians : 11.70
Medical Social Workers : 6.90
Medical Laboratory Technologists : 10.00
Nuclear Medicine Technicians : 1.50
Physician Assistants : 4.20
Diagnostic Radiology Technicians : 7.20

Number Of Beds

Total: 113
Total Certified: 113

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,705

Acute myocardial infarction, discharged alive w MCC: $10,493

Acute myocardial infarction, discharged alive w CC: $6,608

Heart failure and shock w/o CC/MCC: $3,906

Heart failure and shock w MCC: $7,900

Heart failure and shock w CC: $5,448

Chronic obstructive pulmonary disease w/o CC/MCC: $3,925

Chronic obstructive pulmonary disease w MCC: $7,050

Chronic obstructive pulmonary disease w CC: $5,279

Simple pneumonia and pleurisy w MCC: $7,752

Diabetes w MCC: $8,141

Chest Pain: $2,875

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $27,454

Extracranial procedures w/o CC/MCC: $5,413

Permanent cardiac pacemaker implant w/o CC/MCC: $10,853

Permanent cardiac pacemaker implant w CC: $14,190

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,094

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $13,399

Laparoscopic cholecystectomy w/o c.d.e. w CC: $10,342

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $19,315

Major small and large bowel procedures w/o CC/MCC: $8,778

Major small and large bowel procedures w CC: $18,072

Major small and large bowel procedures w MCC: $39,840

Stomach, esophageal duodenal proc w/o CC/MCC: $7,838

Major joint replacement or reattachment of lower extremity w/o MCC: $10,863

Major joint replacement or reattachment of lower extremity w MCC: $17,801

Revision of hip or knee replacement w CC: $15,192

Revision of hip or knee replacement w MCC: $30,562

Kidney and ureter procedures for non-neoplasm w MCC: $22,532

Other kidney and urinary tract procedures w MCC: $14,989

Other kidney and urinary tract procedures w CC: $11,680

Transurethral prostatectomy w CC/MCC: $6,051

Female reproductive system reconstructive procedures: $4,350

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,541

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 41%

How often did nurses communicate well with patients?

Sometimes or never

Here:	4%
New York:	8%

Usually

Here:	19%
State:	21%

Always

Here:	77%
State:	71%

How often did doctors communicate well with patients?

Sometimes or never

Here:	4%
New York:	6%

Usually

Here:	16%
State:	18%

Always

Here:	80%
State:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	8%
New York:	16%

Usually

This Hospital:	24%
New York:	28%

Always

Here:	68%
State:	56%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	6%
New York:	10%

Usually

This Hospital:	26%
New York:	25%

Always

This Hospital:	68%
State:	65%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	20%
State:	25%

Usually

Here:	19%
State:	19%

Always

Here:	61%
State:	56%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	9%
State:	11%

Usually

This Hospital:	22%
New York:	23%

Always

This Hospital:	69%
New York:	66%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	18%
State:	18%

Usually

Here:	35%
State:	34%

Always

This Hospital:	47%
New York:	48%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	87%
State:	80%

This Hospital:	13%
New York:	20%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	7%
New York:	12%

7 or 8

This Hospital:	24%
New York:	29%

9 or 10

Here:	69%
State:	59%

Would patients recommend the hospital to friends and family?

Here:	3%
New York:	7%

Yes, probably

Here:	21%
State:	30%

Yes, definitely

This Hospital:	76%
New York:	63%

Hospital Acquired Conditions

Falls And Trauma

Here:	0.849%
New York:	0.590%

Catheter-Associated UTI

Here:	0.849%
New York:	0.291%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	4.500%
State:	9.830%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.551%
State:	0.153%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.014%
New York:	0.034%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	89.0%
State:	98.3%

Percent of Patients Given Aspirin at Discharge

This Hospital:	92.0%
State:	98.5%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
New York:	95.0%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	93.0%
State:	98.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.6%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	10
New York:	12

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	44
State:	82

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	96.0%
State:	96.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	99.0%
New York:	98.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	82.0%
New York:	94.1%

Percent of Patients Given Discharge Instructions

Here:	66.0%
State:	89.4%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
New York:	98.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	97.0%
New York:	92.8%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	97.0%
New York:	94.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
New York:	97.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	87.0%
New York:	91.8%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	90.0%
New York:	90.4%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	91.0%
New York:	91.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	98.0%
New York:	96.3%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	98.0%
State:	93.9%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	96.0%
New York:	96.9%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	90.0%
State:	93.8%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	90.0%
State:	95.4%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
State:	99.6%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	93.0%
New York:	89.8%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	86.0%
State:	91.9%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	96.0%
State:	91.6%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	99.0%
State:	93.2%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	17.8%
New York:	15.2%

30-Day Mortality Rates from Heart Failure

This Hospital:	13.0%
State:	10.6%

30-Day Mortality Rates from Pneumonia

Here:	14.1%
State:	11.4%

30-Day Readmission Rates from Heart Attack

This Hospital:	20.9%
State:	21.1%

30-Day Readmission Rates from Heart Failure

This Hospital:	24.7%
State:	26.1%

30-Day Readmission Rates from Pneumonia

This Hospital:	19.4%
New York:	19.6%

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