DOCTORS HOSP OF WEST COVINA - WEST COVINA, CA

Institution representatives - add corrected or new information about DOCTORS HOSP OF WEST COVINA »

Address

725 S. ORANGE AVENUE
WEST COVINA, CA, 91790

Phone (make sure to verify first before calling): (818) 338-8481

Number of Certified Beds: 24
Total Number of Residents: 21
Percent of Occupied Beds: 88%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: Yes
Multi Nursing Home Ownership?: No
Resident and Family Councils: Family
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 2 Stars
Health Inspections Star Rating: 1 Star
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 4 Stars
RN Only Star Rating: 5 Stars

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications

Average Covered Charges

Here:	$11,046
California:	$27,915

Average Total Payments

This Nursing Home:	$5,345
California:	$5,741

Number of discharges: 11

Here:	50.00%
California:	0.43%

Major Joint Replacement or Reattachment of Lower Extremity without Major Complications

Average Covered Charges

This Nursing Home:	$53,574
State:	$88,239

Average Total Payments

This Nursing Home:	$15,541
State:	$17,187

Number of discharges: 11

Here:	50.00%
California:	6.26%

Employment Full-Time Equivalent

Administrative Staff - Full Time: 4.57
Administrative Staff - Part Time: 0.23
Certified Nurse Aides - Full Time: 12.00
Certified Nurse Aides - Part Time: 3.00
Dietitians - Under Contract: 0.11
Food Service Personnel - Full Time: 1.64
Food Service Personnel - Part Time: 0.14
Housekeeping Personnel - Full Time: 2.51
Licensed Practical/ Vocational Nurses - Full Time: 9.60
Licensed Practical/ Vocational Nurses - Part Time: 1.20
Medical Directors - Under Contract: 0.11
Nurses With Administrative Duties - Full Time: 1.14
Persons Not Included In Any Other Categories - Full Time: 5.50
Physical Therapists - Under Contract: 0.11
Registered Nurses - Full Time: 4.80
Rn Director Of Nursing - Full Time: 0.27
Social Workers - Full Time: 0.03
Activities Professionals - Full Time: 1.10
Persons Not Included In Any Other Categories - Part Time: 1.39
Registered Nurses - Part Time: 0.60
Pharmacists - Full Time: 0.91
Licensed Practical/ Vocational Nurses - Under Contract: 0.34
Physical Therapy Aide - Under Contract: 0.09
Certified Nurse Aides - Under Contract: 0.17
Medication Aides/ Technicians - Full Time: 0.60

Provided Services

Activities Services Are Provided Onsite To Residents
Administration And Storage Of Blood Services Are Provided Onsite To Residents
Clinical Laboratory Services Are Provided Onsite To Residents
Diagnostic Xray Services Are Provided Onsite To Residents
Dietary Services Are Provided Onsite To Residents
Housekeeping Services Are Provided Onsite To Residents
Nursing Services Are Provided Onsite To Residents
Pharmacy Services Are Provided Onsite To Residents
Physical Therapy Services Are Provided Onsite To Residents
Physician Services Are Provided Onsite To Residents
Social Work Services Are Provided Onsite To Residents

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Fewer than 100
Survey Response Rate: 18%

How often did nurses communicate well with patients?

Sometimes or never

This Nursing Home:	5%
California:	7%

Usually

Here:	32%
State:	21%

Always

This Nursing Home:	63%
State:	72%

How often did doctors communicate well with patients?

Sometimes or never

This Nursing Home:	1%
State:	6%

Usually

Here:	36%
State:	17%

Always

This Nursing Home:	63%
California:	77%

How often did patients receive help quickly from hospital staff?

Usually

Here:	21%
State:	28%

Always

This Nursing Home:	79%
State:	59%

How often was patients' pain well controlled?

Sometimes or never

This Nursing Home:	1%
State:	8%

Usually

Here:	45%
California:	25%

Always

Here:	54%
California:	67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	11%
State:	23%

Usually

Here:	11%
State:	19%

Always

This Nursing Home:	78%
State:	58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Nursing Home:	1%
State:	10%

Usually

This Nursing Home:	12%
State:	21%

Always

This Nursing Home:	87%
California:	69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Nursing Home:	13%
California:	18%

Usually

This Nursing Home:	22%
California:	33%

Always

This Nursing Home:	65%
State:	49%

Were patients given information about what to do during their recovery at home?

Yes

This Nursing Home:	90%
State:	81%

This Nursing Home:	10%
State:	19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Nursing Home:	9%
State:	10%

7 or 8

This Nursing Home:	20%
California:	24%

9 or 10

Here:	71%
California:	66%

Would patients recommend the hospital to friends and family?

This Nursing Home:	10%
State:	7%

Yes, probably

Here:	43%
California:	24%

Yes, definitely

Here:	47%
State:	69%

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

This Nursing Home:	1.870
State:	0.748

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

This Nursing Home:	2.800
State:	0.900

Total Number of Licensed Staff Hours Per Resident Per Day

Here:	4.670
California:	1.608

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

Here:	0.070
State:	0.118

Number Therapy Hours Per Resident Per Day

Here:	0.070
California:	0.126

Process of Care

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Nursing Home:	79.0%
California:	98.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	78.0%
State:	96.3%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	98.0%
State:	98.2%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	100.0%
State:	96.0%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	100.0%
State:	96.9%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	93.0%
California:	99.8%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

Here:	76.0%
State:	99.6%

Complaint Deficiency

Provide housekeeping and maintenance services: Few (Minimal harm or potential for actual harm)

Check and assess each resident's assessment at least every 3 months: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Some (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm)

Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible: Some (Minimal harm or potential for actual harm)

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Some (Minimal harm or potential for actual harm)

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%: Some (Minimal harm or potential for actual harm)

Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist: Few (Minimal harm or potential for actual harm)

At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor: Few (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Some (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Fire-resistant interior walls: Few (Minimal harm or potential for actual harm)

Fire-resistant room wall surfaces: Few (Minimal harm or potential for actual harm)

Record of quarterly fire drills for each shift under varying conditions: Few (Minimal harm or potential for actual harm)

Tell the resident completely about his or her health status, care and treatments: Some (Minimal harm or potential for actual harm)

Provide a safe, clean, comfortable and homelike environment: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene: Few (Minimal harm or potential for actual harm)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm)

Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion: Some (Minimal harm or potential for actual harm)

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Few (Actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Other fire safety features required by fire safety codes: Some (Minimal harm or potential for actual harm)

Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm)

An approved installation, maintenance and testing program for fire alarm systems: Few (Minimal harm or potential for actual harm)

Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm)

Heating and ventilation systems that have been properly installed according to the manufacturer's instructions: Some (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Some (Minimal harm or potential for actual harm)

Tell the resident completely about his or her health status, care and treatments: Few (Minimal harm or potential for actual harm)

Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property: Some (Minimal harm or potential for actual harm)

Provide a safe, clean, comfortable and homelike environment: Few (Minimal harm or potential for actual harm)

Assess the resident when the resident enters the nursing home, in a timely manner: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Some (Minimal harm or potential for actual harm)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Some (Minimal harm or potential for actual harm)

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Some (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm)

Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing: Few (Minimal harm or potential for actual harm)

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Some (Minimal harm or potential for actual harm)

Keep all essential equipment working safely: Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public: Some (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Train all employees on what to do in an emergency, and carry out announced staff drills: Few (Minimal harm or potential for actual harm)

Other nearby hospitals and nursing homes

AFFINITY HEALTH NETWORK (0.10 miles)
COUNTRY VILLA WEST COVINA HEALTHCARE CENTER (0.32 miles)
CITRUS VALLEY MC QV DP SNF (0.67 miles)
DAVITA-COVINA DIALYSIS CENTER (0.26 miles)
WEST HAVEN HEALTHCARE (0.30 miles)
MORRIS HOME (0.43 miles)
QUALITY CARE HH SPECIALISTS (0.14 miles)

User Contributions:

Comment about this article, ask questions, or add new information about this topic:

Back to the top

Hospital-data.com does not guarantee the accuracy or timeliness of any information on this site. Use at your own risk. This data has been compiled from multiple government and commercial sources.
This web site and associated pages are not associated with, endorsed by, or sponsored by DOCTORS HOSP OF WEST COVINA and has no official or unofficial affiliation with DOCTORS HOSP OF WEST COVINA.
Some parts © 2003-2013 Advameg, Inc.