DESERT KNOLLS CONV. HOSPITAL - VICTORVILLE, CA

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Address

14973 HESPERIA ROAD
VICTORVILLE, CA, 92392

Phone (make sure to verify first before calling): (760) 245-6477

Number of Certified Beds: 126
Total Number of Residents: 101
Percent of Occupied Beds: 80%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: No
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: Yes
Type: Skilled Nursing Facilities

Overall Star Rating: 2 Stars
Health Inspections Star Rating: 1 Star
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 3 Stars
RN Only Star Rating: 2 Stars

Employment Full-Time Equivalent

Administrative Staff - Full Time: 1.14
Certified Nurse Aides - Full Time: 52.57
Certified Nurse Aides - Part Time: 6.39
Food Service Personnel - Full Time: 12.76
Food Service Personnel - Part Time: 1.87
Housekeeping Personnel - Full Time: 11.17
Licensed Practical/ Vocational Nurses - Full Time: 19.70
Licensed Practical/ Vocational Nurses - Part Time: 2.29
Medical Directors - Under Contract: 0.11
Mental Health Services Personnel - Under Contract: 0.11
Persons Not Included In Any Other Categories - Full Time: 20.76
Physical Therapists - Under Contract: 2.29
Registered Nurses - Full Time: 3.63
Rn Director Of Nursing - Full Time: 1.23
Social Workers - Full Time: 1.14
Activities Professionals - Full Time: 1.21
Dentists - Under Contract: 0.11
Dietitians - Part Time: 0.69
Occupational Therapists - Under Contract: 2.29
Pharmacists - Under Contract: 0.11
Podiatrists - Under Contract: 0.11
Speech Pathologists - Under Contract: 0.60
Other Physicians - Under Contract: 0.06
Persons Not Included In Any Other Categories - Part Time: 2.20
Registered Nurses - Part Time: 2.06
Occupational Therapy Assistants - Under Contract: 4.57
Physical Therapy Aide - Under Contract: 2.29
Medication Aides/ Technicians - Full Time: 1.10

Provided Services

Activities Services Are Provided Onsite To Residents
Administration And Storage Of Blood Services Are Provided Onsite To Residents
Clinical Laboratory Services Are Provided Offsite To Residents
Dental Services Are Provided Onsite To Residents
Dietary Services Are Provided Onsite To Residents
Housekeeping Services Are Provided Onsite To Residents
Mental Health Services Are Provided Onsite To Residents
Nursing Services Are Provided Onsite To Residents
Occupational Therapy Services Are Provided Onsite To Residents
Pharmacy Services Are Provided Onsite To Residents
Physical Therapy Services Are Provided Onsite To Residents
Physician Extender Services Are Provided Onsite To Residents
Physician Services Are Provided Onsite To Residents
Podiatry Services Are Provided Onsite To Residents
Social Work Services Are Provided Onsite To Residents
Speech/Language Pathology Services Are Provided Onsite To Residents
Vocational Services Are Provided Onsite To Residents

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

Here:	0.560
State:	0.748

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

This Nursing Home:	1.370
State:	0.900

Total Number of Licensed Staff Hours Per Resident Per Day

This Nursing Home:	1.930
California:	1.608

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

Here:	0.040
State:	0.118

Number Therapy Hours Per Resident Per Day

Here:	0.040
California:	0.126

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased

This Nursing Home:	9.4%
California:	13.1%

Percent of long-stay residents who self-report moderate to severe pain

This Nursing Home:	3.2%
State:	8.9%

Percent of long-stay high-risk residents with pressure ulcers

This Nursing Home:	6.3%
State:	7.5%

Percent of long-stay residents who lose too much weight

This Nursing Home:	7.1%
State:	6.3%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

This Nursing Home:	6.4%
California:	4.0%

Percent of long-stay residents with a urinary tract infection

Here:	8.2%
State:	6.7%

Percent of long-stay residents who have depressive symptoms

Here:	1.3%
California:	2.4%

Percent of long-stay residents experiencing one or more falls with major injury

This Nursing Home:	1.2%
California:	1.6%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	95.3%
State:	93.0%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Nursing Home:	98.8%
California:	94.0%

Percent of short-stay residents who self-report moderate to severe pain

Here:	20.5%
California:	21.2%

Percent of short-stay residents with Pressure ulcers that are new or worsened

Here:	2.4%
California:	1.2%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	95.5%
State:	81.9%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	95.5%
State:	79.7%

Percent of long-stay residents who received an antipsychotic medication

Here:	11.8%
California:	19.0%

Complaint Deficiency

Tell the resident completely about his or her health status, care and treatments: Few (Minimal harm or potential for actual harm)

Immediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident: Few (Minimal harm or potential for actual harm)

Keep each resident's personal and medical records private and confidential: Some (Minimal harm or potential for actual harm)

Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property: Few (Minimal harm or potential for actual harm)

Provide medically-related social services to help each resident achieve the highest possible quality of life: Few (Minimal harm or potential for actual harm)

Make sure each resident receives an accurate assessment by a qualified health professional: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Some (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Some (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Immediate jeopardy to resident health or safety)

Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing: Some (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Approved construction type or materials: Few (Minimal harm or potential for actual harm)

Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm)

Automatic sprinkler systems that have been maintained in working order: Some (Minimal harm or potential for actual harm)

Portable fire extinguishers: Few (Minimal harm or potential for actual harm)

Proper medical gas storage and administration areas: Few (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)

Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property: Few (Minimal harm or potential for actual harm)

Listen to the resident or family groups or act on their complaints or suggestions: Some (Minimal harm or potential for actual harm)

Reasonably accommodate the needs and preferences of each resident: Few (Minimal harm or potential for actual harm)

Provide housekeeping and maintenance services: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene: Few (Minimal harm or potential for actual harm)

Give each resident enough fluids to keep them healthy and prevent dehydration: Few (Immediate jeopardy to resident health or safety)

Store, cook, and serve food in a safe and clean way: Few (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Some (Minimal harm or potential for actual harm)

Provide bedrooms that don't allow residents to see each other when privacy is needed: Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public: Many (Potential for minimal harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Corridors that are separated from common areas by walls constructed to limit the passage of smoke: Few (Minimal harm or potential for actual harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm)

Record of quarterly fire drills for each shift under varying conditions: Some (Minimal harm or potential for actual harm)

A fire alarm system that can be heard throughout the facility: Few (Minimal harm or potential for actual harm)

An approved automatic sprinkler system connected to the fire alarm system: Few (Minimal harm or potential for actual harm)

Portable fire extinguishers: Few (Minimal harm or potential for actual harm)

Exits that are free from obstructions and can be used at all times: Few (Minimal harm or potential for actual harm)

Weekly inspections and monthly testing of generators: Many (Potential for minimal harm)

Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)

Tell the resident completely about his or her health status, care and treatments: Few (Minimal harm or potential for actual harm)

Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Immediate jeopardy to resident health or safety)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Develop policies and procedures for influenza and pneumococcal immunizations: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Many (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Some (Minimal harm or potential for actual harm)

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests: Many (Minimal harm or potential for actual harm)

Approved construction type or materials: Few (Minimal harm or potential for actual harm)

Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm)

Smoke barrier doors that can resist smoke for at least 20 minutes: Few (Minimal harm or potential for actual harm)

Record of quarterly fire drills for each shift under varying conditions: Few (Minimal harm or potential for actual harm)

Exits that are free from obstructions and can be used at all times: Few (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Some (Minimal harm or potential for actual harm)

Other nearby hospitals and nursing homes

HIGH DESERT HAVEN-MARIAH (APPLE VALLEY, 1.99 miles)
KNOLLS WEST CONVALESCENT HOSPITAL (1.50 miles)
MAXIM HEALTHCARE SERVICES, INC (1.94 miles)
ST BERNARDINE CARE PROVIDERS INC (0.39 miles)
VICTOR VALLEY COMMUNITY HOSPITAL (0.50 miles)
VICTORVILLE HOME HEALTH AGENCY SERVICES, LLC (1.02 miles)

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