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DESERT HAVEN CARE CENTER - PHOENIX, AZ

 



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DESERT HAVEN CARE CENTER
2645 EAST THOMAS ROAD
PHOENIX, AZ, 85016

Phone (make sure to verify first before calling): (602) 956-8000

Number of Certified Beds: 115
Total Number of Residents: 85
Percent of Occupied Beds: 74%
Sprinkler Status: Fully sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: No
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 2 Stars
Health Inspections Star Rating: 1 Star
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 3 Stars
RN Only Star Rating: 5 Stars

Employment Full-Time Equivalent

Administrative Staff - Full Time: 7.00
Food Service Personnel - Full Time: 7.70
Housekeeping Personnel - Full Time: 13.81
Licensed Practical/ Vocational Nurses - Full Time: 5.46
Medical Directors - Under Contract: 0.16
Mental Health Services Personnel - Under Contract: 0.09
Nurses With Administrative Duties - Full Time: 2.34
Physical Therapists - Under Contract: 0.20
Registered Nurses - Full Time: 2.46
Rn Director Of Nursing - Full Time: 1.14
Social Workers - Full Time: 1.14
Activities Professionals - Full Time: 1.14
Occupational Therapists - Under Contract: 0.11
Speech Pathologists - Under Contract: 0.01
Nurse Aides In Training - Full Time: 28.20
Dietitians - Full Time: 1.14
Licensed Practical/ Vocational Nurses - Under Contract: 0.46
Nurse Aides In Training - Under Contract: 0.11

Provided Services

  • Activities Services Are Provided Onsite To Residents
  • Clinical Laboratory Services Are Provided Onsite To Residents
  • Dental Services Are Provided Onsite To Residents
  • Diagnostic Xray Services Are Provided Onsite To Residents
  • Dietary Services Are Provided Onsite To Residents
  • Housekeeping Services Are Provided Onsite To Residents
  • Mental Health Services Are Provided Onsite To Residents
  • Nursing Services Are Provided Onsite To Residents
  • Occupational Therapy Services Are Provided Onsite To Residents
  • Pharmacy Services Are Provided Onsite To Residents
  • Physical Therapy Services Are Provided Onsite To Residents
  • Physician Extender Services Are Provided Onsite To Residents
  • Physician Services Are Provided Onsite To Residents
  • Podiatry Services Are Provided Onsite To Residents
  • Social Work Services Are Provided Onsite To Residents
  • Speech/Language Pathology Services Are Provided Onsite To Residents

Staff Information

Number of Registered Nurses Hours Per Resident Per Day
This Nursing Home:

0.750
Arizona:

0.706
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
This Nursing Home:

1.190
Arizona:

0.908
Total Number of Licensed Staff Hours Per Resident Per Day
Here:

1.940
State:

1.614
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Here:

2.810
Arizona:

2.403

Quality Measures

Percent of long-stay residents given influenza vaccination during the flu season
Here:

100.0%
Arizona:

87.6%
Percent of long-stay residents who were assessed and given pneumococcal vaccination
Here:

90.0%
State:

86.2%
Percent of long-stay residents whose need for help with daily activities has increased
This Nursing Home:

9.0%
State:

12.2%
Percent of long-stay residents who have moderate to severe pain
Here:

1.0%
Arizona:

4.8%
Percent of low-risk long-stay residents who have pressure sores
This Nursing Home:

2.0%
Arizona:

2.1%
Percent of long-stay residents who were physically restrained
Here:

7.0%
Arizona:

1.5%
Percent of long-stay residents who are more depressed or anxious
This Nursing Home:

9.0%
State:

12.0%
Percent of low-risk long-stay residents who lose control of their bowels or bladder
This Nursing Home:

31.0%
Arizona:

53.5%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder
This Nursing Home:

2.0%
Arizona:

5.6%
Percent of long-stay residents who spend most of their time in bed or in a chair
Here:

1.0%
Arizona:

4.4%
Percent of long-stay residents whose ability to move about in and around their room got worse
Here:

2.0%
Arizona:

8.7%
Percent of long-stay residents who had a urinary tract infection
This Nursing Home:

3.0%
Arizona:

8.9%
Percent of long-stay residents who lose too much weight
Here:

1.0%
Arizona:

6.5%

Complaint Deficiency

1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Isolated (Minimal harm or potential for actual harm)

Give professional services that meet a professional standard of quality: Isolated (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free of dangers that cause accidents: Isolated (Minimal harm or potential for actual harm)

Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help: Pattern (Potential for minimal harm)

Keep each resident free from physical restraints, unless needed for medical treatment: Isolated (Minimal harm or potential for actual harm)

Keep each resident free from drugs that restrain them, unless needed for medical treatment: Isolated (Minimal harm or potential for actual harm)

1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Isolated (Minimal harm or potential for actual harm)

Make sure that residents are safe from serious medication errors: Isolated (Minimal harm or potential for actual harm)

Make sure that nurse aides show they have the skills to be able to care for residents: Isolated (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free of dangers that cause accidents: Isolated (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free of dangers that cause accidents: Isolated (Actual harm)

Provide social services for related medical problems to help each resident achieve the highest possible quality of life: Isolated (Minimal harm or potential for actual harm)

Give professional services that meet a professional standard of quality: Isolated (Minimal harm or potential for actual harm)

Give professional services that follow each resident's written care plan: Isolated (Minimal harm or potential for actual harm)

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