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CUSTER REGIONAL HOSPITAL - CRITICAL ACCESS HOSP - CUSTER, SD

 



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CUSTER REGIONAL HOSPITAL - CRITICAL ACCESS HOSP
1039 MONTGOMERY STREET
CUSTER, SD, 57730

Phone (make sure to verify first before calling): (605) 673-2229

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

  • Blood Bank Services
  • CT Scanner Services
  • Clinical Laboratory Services
  • Dedicated Emergency Department Services
  • Dental Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Home Health Services
  • Hospice Services
  • Inpatient Rehabilitiation (Not Carf Accredited) Services
  • Long Term Care (Swing-Beds) Services
  • Occupational Therapy Services
  • Outpatient Rehabilitation Services
  • Outpatient Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 9.00
Registered Professional Nurses : 13.30
Other Salaried Personnel : 28.80
Occupational Therapists : 2.40
Physical Therapists : 4.00
Medical Laboratory Technologists : 3.70
Diagnostic Radiology Technicians : 3.60

Number Of Beds

Total: 16
Total Certified: 16

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Fewer than 100
Survey Response Rate: 35%

How often did nurses communicate well with patients?

Sometimes or never
Here:

4%
South Dakota:

3%
Usually
Here:

19%
State:

16%
Always
Here:

77%
South Dakota:

81%

How often did doctors communicate well with patients?

Sometimes or never
Here:

2%
State:

3%
Usually
Here:

14%
South Dakota:

14%
Always
Here:

84%
South Dakota:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

3%
South Dakota:

5%
Usually
Here:

16%
South Dakota:

19%
Always
Here:

81%
South Dakota:

76%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

2%
State:

4%
Usually
Here:

34%
State:

26%
Always
Here:

64%
South Dakota:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

13%
South Dakota:

14%
Usually
This Hospital:

14%
South Dakota:

19%
Always
This Hospital:

73%
South Dakota:

67%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

4%
South Dakota:

5%
Usually
Here:

13%
State:

16%
Always
This Hospital:

83%
State:

79%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

5%
South Dakota:

5%
Usually
This Hospital:

25%
South Dakota:

28%
Always
Here:

70%
State:

67%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

89%
State:

79%
No
Here:

11%
South Dakota:

21%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

6%
State:

7%
7 or 8
This Hospital:

21%
State:

20%
9 or 10
Here:

73%
South Dakota:

73%

Would patients recommend the hospital to friends and family?

No
This Hospital:

2%
South Dakota:

3%
Yes, probably
This Hospital:

23%
South Dakota:

23%
Yes, definitely
This Hospital:

75%
South Dakota:

74%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

4
State:

8
Median Time to Fibrinolysis
Here:

32
South Dakota:

31
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
State:

96.6%
Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival
This Hospital:

50
South Dakota:

54

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

94.0%
South Dakota:

93.7%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

67.0%
State:

91.5%
Percent of Patients Given Discharge Instructions
Here:

86.0%
State:

86.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

95.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
State:

94.4%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

100.0%
South Dakota:

95.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
South Dakota:

92.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

100.0%
State:

90.8%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
South Dakota:

92.7%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

94.0%
South Dakota:

92.8%

Outcome of Care

30-Day Mortality Rates from Pneumonia
Here:

10.6%
State:

11.9%
30-Day Readmission Rates from Pneumonia
Here:

17.7%
South Dakota:

17.9%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

60.000%
State:

31.468%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.068%
State:

0.341%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.059%
South Dakota:

0.139%

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