CUSTER REGIONAL HOSPITAL - CRITICAL ACCESS HOSP - CUSTER, SD

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Address

1039 MONTGOMERY STREET
CUSTER, SD, 57730

Phone (make sure to verify first before calling): (605) 673-2229

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Long Term Care (Swing-Beds) Services
Occupational Therapy Services
Outpatient Rehabilitation Services
Outpatient Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Respiratory Care Services
Social Services
Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 9.00
Registered Professional Nurses : 13.30
Other Salaried Personnel : 28.80
Occupational Therapists : 2.40
Physical Therapists : 4.00
Medical Laboratory Technologists : 3.70
Diagnostic Radiology Technicians : 3.60

Number Of Beds

Total: 16
Total Certified: 16

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Fewer than 100
Survey Response Rate: 36%

How often did nurses communicate well with patients?

Sometimes or never

Here:	2%
South Dakota:	3%

Usually

Here:	14%
State:	15%

Always

Here:	84%
State:	82%

How often did doctors communicate well with patients?

Sometimes or never

Here:	1%
State:	2%

Usually

This Hospital:	12%
South Dakota:	13%

Always

This Hospital:	87%
State:	85%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	5%
State:	6%

Usually

Here:	9%
State:	18%

Always

This Hospital:	86%
South Dakota:	76%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	3%
State:	5%

Usually

Here:	21%
South Dakota:	23%

Always

Here:	76%
State:	72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	12%
South Dakota:	13%

Usually

Here:	18%
South Dakota:	20%

Always

Here:	70%
South Dakota:	67%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	2%
South Dakota:	5%

Usually

Here:	13%
State:	14%

Always

This Hospital:	85%
South Dakota:	81%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	3%
South Dakota:	6%

Usually

Here:	29%
State:	25%

Always

This Hospital:	68%
South Dakota:	69%

Were patients given information about what to do during their recovery at home?

Yes

Here:	89%
South Dakota:	85%

This Hospital:	11%
South Dakota:	15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	2%
South Dakota:	7%

7 or 8

Here:	20%
State:	20%

9 or 10

This Hospital:	78%
South Dakota:	73%

Would patients recommend the hospital to friends and family?

This Hospital:	1%
State:	3%

Yes, probably

This Hospital:	15%
South Dakota:	24%

Yes, definitely

Here:	84%
State:	73%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	5
State:	6

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	100.0%
State:	98.8%

Outcome of Care

30-Day Mortality Rates from Pneumonia

Here:	12.0%
State:	12.2%

30-Day Readmission Rates from Pneumonia

Here:	17.4%
State:	17.4%

Other nearby hospitals and nursing homes

GOLDEN LIVINGCENTER - MEADOWBROOK (RAPID CITY, 25.74 miles)
BLACK HILLS SURGICAL HOSPITAL LLP (RAPID CITY, 26.47 miles)
CASTLE MANOR (HOT SPRINGS, 24.28 miles)
CUSTER REGIONAL SENIOR CARE (0.02 miles)
PHS INDIAN HOSPITAL AT RAPID CITY - SIOUX SAN (RAPID CITY, 26.58 miles)
MICHAEL J FITZMAURICE SOUTH DAKOTA VETERANS HOME (HOT SPRINGS, 23.66 miles)
SOUTHERN HILLS HOSPITAL (HOT SPRINGS, 24.28 miles)

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