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CUSTER REGIONAL HOSPITAL - CRITICAL ACCESS HOSP - CUSTER, SD

 



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Address
1039 MONTGOMERY STREET
CUSTER, SD, 57730
Phone (make sure to verify first before calling): (605) 673-2229

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

  • Blood Bank Services
  • CT Scanner Services
  • Clinical Laboratory Services
  • Dedicated Emergency Department Services
  • Dental Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Home Health Services
  • Hospice Services
  • Inpatient Rehabilitiation (Not Carf Accredited) Services
  • Long Term Care (Swing-Beds) Services
  • Occupational Therapy Services
  • Outpatient Rehabilitation Services
  • Outpatient Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 9.00
Registered Professional Nurses : 13.30
Other Salaried Personnel : 28.80
Occupational Therapists : 2.40
Physical Therapists : 4.00
Medical Laboratory Technologists : 3.70
Diagnostic Radiology Technicians : 3.60

Number Of Beds

Total: 16
Total Certified: 16

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Fewer than 100
Survey Response Rate: 36%

How often did nurses communicate well with patients?

Sometimes or never
Here:

2%
South Dakota:

3%
Usually
Here:

14%
State:

15%
Always
Here:

84%
State:

82%

How often did doctors communicate well with patients?

Sometimes or never
Here:

1%
State:

2%
Usually
This Hospital:

12%
South Dakota:

13%
Always
This Hospital:

87%
State:

85%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

5%
State:

6%
Usually
Here:

9%
State:

18%
Always
This Hospital:

86%
South Dakota:

76%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

3%
State:

5%
Usually
Here:

21%
South Dakota:

23%
Always
Here:

76%
State:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

12%
South Dakota:

13%
Usually
Here:

18%
South Dakota:

20%
Always
Here:

70%
South Dakota:

67%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

2%
South Dakota:

5%
Usually
Here:

13%
State:

14%
Always
This Hospital:

85%
South Dakota:

81%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

3%
South Dakota:

6%
Usually
Here:

29%
State:

25%
Always
This Hospital:

68%
South Dakota:

69%

Were patients given information about what to do during their recovery at home?

Yes
Here:

89%
South Dakota:

85%
No
This Hospital:

11%
South Dakota:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

2%
South Dakota:

7%
7 or 8
Here:

20%
State:

20%
9 or 10
This Hospital:

78%
South Dakota:

73%

Would patients recommend the hospital to friends and family?

No
This Hospital:

1%
State:

3%
Yes, probably
This Hospital:

15%
South Dakota:

24%
Yes, definitely
Here:

84%
State:

73%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

5
State:

6
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
State:

98.8%

Outcome of Care

30-Day Mortality Rates from Pneumonia
Here:

12.0%
State:

12.2%
30-Day Readmission Rates from Pneumonia
Here:

17.4%
State:

17.4%

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