COVENANT MEDICAL CENTER - WATERLOO, IA

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COVENANT MEDICAL CENTER
3421 WEST NINTH STREET
WATERLOO,IA 50702

County: BLACK HAWK
Type: Acute Care Hospitals
Phone (make sure to verify first before calling): (319) 272-8000
Emergency service: Yes
Ownership: Voluntary non-profit - Church

Quality Measure Score

	Here	State Average	Nation Average
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	40%	89%	85%
Heart Attack Patients Given Aspirin at Arrival	100%	91%	93%
Heart Attack Patients Given Aspirin at Discharge	100%	89%	90%
Heart Attack Patients Given Beta Blocker at Arrival	85%	89%	88%
Heart Attack Patients Given Beta Blocker at Discharge	100%	92%	91%
Heart Attack Patients Given Smoking Cessation Advice/Counseling	100%	93%	91%

	Here	State Average	Nation Average
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	73%	83%	84%
Heart Failure Patients Given Discharge Instructions	76%	61%	66%
Heart Failure Patients Given Smoking Cessation Advice/Counseling	94%	82%	86%
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function	99%	78%	85%

	Here	State Average	Nation Average
Pneumonia Patients Assessed and Given Influenza Vaccination	79%	84%	75%
Pneumonia Patients Assessed and Given Pneumococcal Vaccination	85%	84%	75%
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival	97%	96%	93%
Pneumonia Patients Given Oxygenation Assessment	100%	100%	99%
Pneumonia Patients Given Smoking Cessation Advice/Counseling	96%	75%	84%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)	89%	86%	86%
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics	96%	94%	90%

	Here	State Average	Nation Average
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision	87%	86%	82%
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots	97%	78%	75%
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery	91%	89%	90%
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries	97%	81%	79%
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery	57%	81%	78%

Hospital Consumer Assessment of Healthcare Providers & Systems Survey

How do patients rate the hospital overall?

	Here	State Average	Nation Average
Patients who gave a rating of 9 or 10 (high)	59%	68%	63%
Patients who gave a rating of 7 or 8 (medium)	33%	24%	26%
Patients who gave a rating of 6 or lower (low)	8%	8%	11%

How often did doctors communicate well with patients?

	Here	State Average	Nation Average
Doctors always communicated well	79%	80%	79%
Doctors usually communicated well	18%	16%	16%
Doctors sometimes or never communicated well	3%	4%	5%

How often did nurses communicate well with patients?

	Here	State Average	Nation Average
Nurses always communicated well	70%	76%	73%
Nurses usually communicated well	23%	21%	21%
Nurses sometimes or never communicated well	7%	3%	6%

How often did patients receive help quickly from hospital staff?

	Here	State Average	Nation Average
Patients always received help as soon as they wanted	59%	65%	60%
Patients usually received help as soon as they wanted	29%	28%	28%
Patients sometimes or never received help as soon as they wanted	12%	7%	12%

How often did staff explain about medicines before giving them to patients?

	Here	State Average	Nation Average
Staff always explained	58%	59%	58%
Staff usually explained	19%	21%	18%
Staff sometimes or never explained	23%	20%	24%

How often was patients' pain well controlled?

	Here	State Average	Nation Average
Pain was always well controlled	68%	68%	67%
Pain was usually well controlled	26%	26%	25%
Pain was sometimes or never well controlled	6%	6%	8%

How often was the area around patients' rooms kept quiet at night?

	Here	State Average	Nation Average
Always quiet at night	56%	57%	54%
Usually quiet at night	33%	33%	32%
Sometimes or never quiet at night	11%	10%	14%

How often were the patients' rooms and bathrooms kept clean?

	Here	State Average	Nation Average
Room was always clean	65%	75%	68%
Room was usually clean	24%	18%	21%
Room was sometimes or never clean	11%	7%	11%

Were patients given information about what to do during their recovery at home?

	Here	State Average	Nation Average
Yes, staff did give patients this information	84%	82%	79%
No, staff did not give patients this information	16%	18%	21%

Would patients recommend the hospital to friends and family?

	Here	State Average	Nation Average
YES, patients would definitely recommend the hospital	68%	71%	67%
YES, patients would probably recommend the hospital	28%	26%	27%
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)	4%	3%	6%

Average Medicare Payment

Back & Neck Operations Except Back or Neck Fusion: $4870
Back & Neck Operations Except Back or Neck Fusion with Complications or Preexisting Conditions: $7453
Back Fusion to Join Spine Bones, not Neck: $14961
Back Fusion to Join Spine Bones, not Neck, with Complications or Preexisting Conditions: $20816
Chest Pain: $3116
Chronic Lung Disease: $4837
Diabetes in Adults: $4121
Female Reproductive System Reconstructive Operations: $4013
Gallbladder Removal By Laparoscope: $7165
Gallbladder Removal Except By (non) Laparoscope with Complications or Preexisting Conditions: $13687
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions: $9948
Head and Neck Blood Vessel Operations: $5507
Heart Attack with Major Complications: $6592
Heart Attack without Complications: $4544
Heart Failure: $5449
Hernia Operations in Adults with Complications or Preexisting Conditions: $7645
Kidney and Bladder Operations for Cancer: $11952
Major Arm & Shoulder Operations with Complications or Preexisting Conditions: $6020
Major Heart and Blood Vessel Procedures with Complications or Preexisting Conditions: $21219
Major Small & Large Intestine Operations: $7426
Minor Small and Large Bowel Procedures With Complications: $19522
Neck Fusion to Join Bones with Complications or Preexisting Conditions: $13305
Neck Fusion to Join Neck Bones: $9051
Other Bladder Operations Via the Urethra with Complications or Preexisting Conditions: $6409
Other Bone, Joint & Organ Operations with Complications or Preexisting Conditions: $10233
Other Kidney & Urinary Tract Operations: $11212
Pacemaker Implant: $11335
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions: $5422
Removal of Prostate Via Urethra: $3101
Removal of Prostate Via Urethra with Complications or Preexisting Conditions: $4542
Repair of Previous Hip or Knee Replacement: $13202
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle: $10934
Sample of Bone Removed for Evaluation of Cancer, Infections or Other Bone Disorders: $9772
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions: $22060
Uterus & Ovary Operations: $4280

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