COPPER QUEEN COMMUNITY HOSPITAL - BISBEE, AZ

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Addresss:
101 COLE AVENUE
BISBEE, AZ, 85603
Phone (make sure to verify first before calling): (520) 432-5383

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Registered Professional Nurses : 23.00
Other Salaried Personnel : 77.00
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Physical Therapists : 1.50
Registered Pharmacists : 1.00
Respiratory Therapists : 2.00
Physicians : 3.00
Medical Laboratory Technologists : 4.00
Physician Assistants : 3.00
Diagnostic Radiology Technicians : 3.00
Nurse Practitioners: 3.00

Number Of Beds
Total: 14
Total Certified: 14

Provided Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Home Health Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Operating Room Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

73.0%
Arizona:

99.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

95.0%
Arizona:

95.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

88.0%
State:

96.6%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

25.0%
Arizona:

94.8%

Outcome of Care

30-Day Mortality Rates from Pneumonia
Here:

12.0%
State:

11.5%
30-Day Readmission Rates from Pneumonia
Here:

17.5%
State:

18.7%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Fewer than 100
Survey Response Rate: 28%

How often did nurses communicate well with patients?

Sometimes or never
Here:

2%
Arizona:

5%
Usually
Here:

20%
Arizona:

19%
Always
This Hospital:

78%
State:

76%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

7%
State:

6%
Usually
This Hospital:

10%
State:

17%
Always
Here:

83%
Arizona:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

4%
Arizona:

10%
Usually
This Hospital:

24%
State:

25%
Always
This Hospital:

72%
Arizona:

65%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
Arizona:

7%
Usually
Here:

29%
Arizona:

24%
Always
Here:

62%
Arizona:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

18%
Arizona:

20%
Usually
This Hospital:

16%
State:

18%
Always
This Hospital:

66%
State:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

17%
Arizona:

10%
Usually
This Hospital:

15%
State:

20%
Always
Here:

68%
Arizona:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

12%
State:

12%
Usually
Here:

38%
Arizona:

32%
Always
This Hospital:

50%
Arizona:

56%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

81%
State:

84%
No
This Hospital:

19%
State:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

11%
State:

9%
7 or 8
This Hospital:

23%
State:

23%
9 or 10
This Hospital:

66%
State:

68%

Would patients recommend the hospital to friends and family?

No
Here:

7%
State:

6%
Yes, probably
This Hospital:

25%
Arizona:

24%
Yes, definitely
This Hospital:

68%
State:

70%

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