COAST PLAZA HOSPITAL - NORWALK, CA

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COAST PLAZA HOSPITAL
13100 STUDEBAKER RD
NORWALK, CA, 90650

Phone (make sure to verify first before calling): (562) 868-3751

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Average Medicare Payment

Acute myocardial infarction, discharged alive w MCC: $24,347

Acute myocardial infarction, discharged alive w CC: $10,249

Heart failure and shock w/o CC/MCC: $6,026

Heart failure and shock w MCC: $12,253

Heart failure and shock w CC: $8,448

Chronic obstructive pulmonary disease w/o CC/MCC: $6,088

Chronic obstructive pulmonary disease w MCC: $10,816

Chronic obstructive pulmonary disease w CC: $8,144

Simple pneumonia and pleurisy w MCC: $11,844

Diabetes w MCC: $11,348

Chest Pain: $4,460

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $20,783

Laparoscopic cholecystectomy w/o c.d.e. w CC: $13,853

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $29,959

Hernia procedures except inguinal and femoral w CC: $11,542

Major small and large bowel procedures w CC: $21,475

Major small and large bowel procedures w MCC: $43,359

Major joint replacement or reattachment of lower extremity w/o MCC: $16,849

Major joint replacement or reattachment of lower extremity w MCC: $27,611

Other kidney and urinary tract procedures w CC: $18,116

Transurethral prostatectomy w/o CC/MCC: $5,250

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $7,004

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	25.000%
State:	27.382%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.346%
California:	0.224%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.053%
California:	0.054%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 16%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	15%
State:	8%

Usually

Here:	24%
California:	22%

Always

Here:	61%
State:	70%

How often did doctors communicate well with patients?

Sometimes or never

Here:	11%
California:	7%

Usually

Here:	20%
State:	17%

Always

This Hospital:	69%
State:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	23%
State:	15%

Usually

Here:	25%
California:	28%

Always

Here:	52%
State:	57%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	17%
California:	9%

Usually

This Hospital:	30%
California:	25%

Always

Here:	53%
State:	66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	35%
State:	25%

Usually

This Hospital:	18%
California:	19%

Always

This Hospital:	47%
State:	56%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	15%
California:	11%

Usually

This Hospital:	21%
State:	21%

Always

This Hospital:	64%
California:	68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	31%
State:	19%

Usually

This Hospital:	30%
California:	34%

Always

This Hospital:	39%
California:	47%

Were patients given information about what to do during their recovery at home?

Yes

Here:	70%
California:	79%

Here:	30%
State:	21%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	26%
State:	11%

7 or 8

This Hospital:	26%
California:	25%

9 or 10

Here:	48%
State:	64%

Would patients recommend the hospital to friends and family?

Here:	19%
California:	7%

Yes, probably

Here:	32%
California:	25%

Yes, definitely

Here:	49%
California:	68%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	94.0%
State:	98.6%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
State:	98.2%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
State:	95.6%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	100.0%
California:	97.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
California:	99.6%

Percent of Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival

Here:	67.0%
State:	55.3%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	16
State:	9

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	100.0%
California:	96.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	94.0%
State:	98.1%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
California:	94.9%

Percent of Patients Given Discharge Instructions

This Hospital:	100.0%
State:	91.2%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
California:	98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	93.0%
California:	95.2%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	97.0%
State:	95.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
California:	97.3%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	88.0%
California:	92.5%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	59.0%
California:	91.1%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	65.0%
California:	93.1%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	56.0%
State:	96.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	78.0%
State:	92.5%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	87.0%
California:	96.7%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	86.0%
State:	89.4%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	86.0%
California:	90.8%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
California:	99.4%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	81.0%
State:	88.3%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	100.0%
State:	91.5%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	62.0%
State:	90.3%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	90.0%
California:	92.5%

Outcome of Care

30-Day Mortality Rates from Heart Failure

This Hospital:	11.2%
State:	11.0%

30-Day Mortality Rates from Pneumonia

Here:	11.2%
State:	11.8%

30-Day Readmission Rates from Heart Failure

Here:	26.3%
California:	24.6%

30-Day Readmission Rates from Pneumonia

This Hospital:	18.8%
California:	18.1%

Hospital Acquired Conditions

Pressure Ulcer Stages III And IV

This Hospital:	0.493%
California:	0.142%

Vascular Catheter-Associated Infection

Here:	0.493%
California:	0.437%

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