CLINCH VALLEY MEDICAL CENTER - RICHLANDS, VA

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Addresss:
2949 WEST FRONT STREET
RICHLANDS, VA, 24641
Phone (make sure to verify first before calling): (276) 596-6000

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes
Type: Rehabilitation Units

Overall Star Rating: 5 Stars
Health Inspections Star Rating: 5 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 4 Stars
RN Only Star Rating: 5 Stars

Other nearby hospitals and nursing homes


Complaint Deficiency

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$13,829
Virginia:

$13,265
Average Total Payments
This Hospital:

$3,169
State:

$3,621
Number of discharges: 29
Here:

1.85%
State:

0.39%
Bronchitis and Asthma with Complications
Average Covered Charges
Here:

$18,791
State:

$17,068
Average Total Payments
This Hospital:

$4,610
Virginia:

$5,290
Number of discharges: 15
This Hospital:

0.96%
State:

0.48%
Bronchitis and Asthma without Complications
Average Covered Charges
Here:

$16,076
Virginia:

$12,999
Average Total Payments
This Hospital:

$3,305
State:

$3,720
Number of discharges: 17
Here:

1.09%
State:

0.24%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$17,646
State:

$16,713
Average Total Payments
This Hospital:

$4,446
Virginia:

$5,355
Number of discharges: 27
Here:

1.73%
Virginia:

1.46%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$26,894
Virginia:

$24,425
Average Total Payments
Here:

$6,617
State:

$7,960
Number of discharges: 11
This Hospital:

0.70%
Virginia:

0.92%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$14,776
Virginia:

$11,985
Average Total Payments
Here:

$3,109
State:

$3,674
Number of discharges: 17
Here:

1.09%
State:

1.66%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$16,076
Virginia:

$16,080
Average Total Payments
Here:

$4,666
State:

$5,268
Number of discharges: 41
Here:

2.62%
State:

1.88%
Chest Pain
Average Covered Charges
Here:

$14,865
State:

$13,309
Average Total Payments
Here:

$2,989
State:

$3,508
Number of discharges: 53
This Hospital:

3.39%
Virginia:

2.02%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$20,161
State:

$18,712
Average Total Payments
Here:

$5,287
Virginia:

$6,003
Number of discharges: 158
Here:

10.10%
State:

2.09%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$23,995
Virginia:

$22,971
Average Total Payments
This Hospital:

$6,787
Virginia:

$7,375
Number of discharges: 89
Here:

5.69%
State:

2.01%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$16,657
Virginia:

$14,677
Average Total Payments
Here:

$4,183
State:

$4,562
Number of discharges: 109
This Hospital:

6.96%
State:

1.55%
Diabetes with Complications
Average Covered Charges
This Hospital:

$23,757
State:

$16,675
Average Total Payments
Here:

$5,605
State:

$5,442
Number of discharges: 19
Here:

1.21%
Virginia:

0.73%
Dysequilibrium
Average Covered Charges
Here:

$14,843
Virginia:

$14,526
Average Total Payments
This Hospital:

$4,565
Virginia:

$4,129
Number of discharges: 11
Here:

0.70%
Virginia:

0.30%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
This Hospital:

$24,947
Virginia:

$26,117
Average Total Payments
This Hospital:

$6,060
Virginia:

$7,657
Number of discharges: 18
This Hospital:

1.15%
Virginia:

0.55%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$18,013
State:

$16,267
Average Total Payments
Here:

$3,999
Virginia:

$4,677
Number of discharges: 103
This Hospital:

6.58%
Virginia:

3.33%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$25,936
Virginia:

$19,562
Average Total Payments
This Hospital:

$5,522
State:

$6,368
Number of discharges: 33
This Hospital:

2.11%
Virginia:

2.17%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$21,543
State:

$14,928
Average Total Payments
This Hospital:

$3,820
Virginia:

$4,663
Number of discharges: 14
This Hospital:

0.89%
State:

0.42%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$29,318
Virginia:

$19,150
Average Total Payments
Here:

$5,420
State:

$6,043
Number of discharges: 12
Here:

0.77%
Virginia:

0.66%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$18,609
Virginia:

$18,524
Average Total Payments
This Hospital:

$5,678
State:

$6,409
Number of discharges: 95
Here:

6.07%
Virginia:

3.24%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$25,394
Virginia:

$27,627
Average Total Payments
This Hospital:

$7,698
State:

$9,254
Number of discharges: 35
This Hospital:

2.24%
Virginia:

3.02%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$13,262
State:

$13,642
Average Total Payments
Here:

$4,075
Virginia:

$4,360
Number of discharges: 25
This Hospital:

1.60%
Virginia:

1.17%
Hypertension without Major Complications
Average Covered Charges
This Hospital:

$10,091
Virginia:

$12,824
Average Total Payments
Here:

$3,358
State:

$3,971
Number of discharges: 17
This Hospital:

1.09%
Virginia:

0.28%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$17,513
Virginia:

$23,909
Average Total Payments
Here:

$5,674
State:

$7,314
Number of discharges: 19
Here:

1.21%
State:

1.75%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$25,801
Virginia:

$20,337
Average Total Payments
Here:

$6,385
State:

$7,368
Number of discharges: 23
Here:

1.47%
State:

1.05%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$17,611
State:

$15,209
Average Total Payments
Here:

$4,304
Virginia:

$4,914
Number of discharges: 84
Here:

5.37%
Virginia:

2.90%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$62,847
Virginia:

$47,709
Average Total Payments
Here:

$11,324
Virginia:

$13,248
Number of discharges: 12
Here:

0.77%
State:

6.42%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$18,754
Virginia:

$22,123
Average Total Payments
Here:

$5,788
Virginia:

$7,532
Number of discharges: 11
Here:

0.70%
Virginia:

0.77%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$17,743
Virginia:

$14,229
Average Total Payments
Here:

$3,995
State:

$4,420
Number of discharges: 43
This Hospital:

2.75%
State:

2.07%
Other Kidney and Urinary Tract Diagnoses with Complications
Average Covered Charges
Here:

$21,988
State:

$24,781
Average Total Payments
Here:

$5,435
Virginia:

$7,618
Number of discharges: 11
This Hospital:

0.70%
Virginia:

0.31%
Peripheral Vascular Disorders with Complications
Average Covered Charges
This Hospital:

$15,418
Virginia:

$19,498
Average Total Payments
Here:

$4,967
Virginia:

$6,264
Number of discharges: 11
Here:

0.70%
Virginia:

0.50%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$28,683
Virginia:

$25,878
Average Total Payments
This Hospital:

$7,906
State:

$8,160
Number of discharges: 45
Here:

2.88%
State:

1.90%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$26,395
Virginia:

$20,805
Average Total Payments
This Hospital:

$5,801
Virginia:

$6,859
Number of discharges: 13
Here:

0.83%
State:

0.54%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
Here:

$24,249
State:

$27,406
Average Total Payments
Here:

$6,819
State:

$8,783
Number of discharges: 13
This Hospital:

0.83%
State:

0.35%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$14,239
Virginia:

$16,210
Average Total Payments
This Hospital:

$4,325
State:

$5,305
Number of discharges: 27
Here:

1.73%
State:

1.21%
Renal Failure with Complications
Average Covered Charges
Here:

$19,598
State:

$19,940
Average Total Payments
This Hospital:

$5,404
Virginia:

$6,384
Number of discharges: 17
Here:

1.09%
State:

2.46%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$25,148
Virginia:

$26,604
Average Total Payments
Here:

$9,301
Virginia:

$9,105
Number of discharges: 11
This Hospital:

0.70%
Virginia:

0.77%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$40,077
State:

$51,609
Average Total Payments
Here:

$11,236
State:

$15,311
Number of discharges: 12
This Hospital:

0.77%
State:

0.85%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$34,792
Virginia:

$36,847
Average Total Payments
Here:

$9,478
Virginia:

$12,110
Number of discharges: 41
This Hospital:

2.62%
State:

5.11%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$24,431
State:

$22,569
Average Total Payments
Here:

$6,066
Virginia:

$7,309
Number of discharges: 25
This Hospital:

1.60%
Virginia:

1.85%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$15,949
State:

$15,097
Average Total Payments
This Hospital:

$3,690
Virginia:

$4,461
Number of discharges: 23
Here:

1.47%
State:

0.65%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$21,740
State:

$19,305
Average Total Payments
This Hospital:

$5,406
State:

$6,423
Number of discharges: 54
Here:

3.45%
State:

2.58%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$31,250
State:

$27,841
Average Total Payments
Here:

$8,950
State:

$9,090
Number of discharges: 26
This Hospital:

1.66%
Virginia:

1.96%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$15,502
State:

$14,202
Average Total Payments
This Hospital:

$4,920
State:

$4,467
Number of discharges: 21
Here:

1.34%
State:

1.02%
Syncope and Collapse
Average Covered Charges
Here:

$19,987
State:

$15,506
Average Total Payments
Here:

$3,952
Virginia:

$4,539
Number of discharges: 48
This Hospital:

3.07%
State:

2.14%
Transient Ischemia
Average Covered Charges
Here:

$17,566
Virginia:

$16,483
Average Total Payments
This Hospital:

$4,139
State:

$4,621
Number of discharges: 27
Here:

1.73%
State:

1.34%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.5%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
State:

99.3%
Percent of Patients Given Beta Blocker at Discharge
Here:

95.0%
State:

99.1%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

14
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
Virginia:

98.1%
Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival
This Hospital:

85
State:

79
Patients Given a Prescription for a Statin at Discharge
Here:

95.0%
State:

97.9%
Median Time to Fibrinolysis
Here:

19
Virginia:

22

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Virginia:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

97.3%
Percent of Patients Given Discharge Instructions
Here:

100.0%
State:

94.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Virginia:

99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

96.0%
Virginia:

97.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

97.0%
Virginia:

97.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

99.0%
Virginia:

95.5%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
Virginia:

94.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

96.0%
Virginia:

96.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

97.0%
State:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

98.0%
State:

97.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

95.0%
Virginia:

98.9%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

98.0%
State:

97.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

98.0%
State:

97.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

97.0%
Virginia:

95.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

100.0%
Virginia:

97.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

96.0%
State:

96.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

99.0%
State:

96.9%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
Virginia:

99.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.5%
State:

15.2%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.2%
State:

11.6%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.0%
State:

12.2%
30-Day Readmission Rates from Heart Attack
Here:

20.7%
State:

20.0%
30-Day Readmission Rates from Heart Failure
Here:

30.5%
Virginia:

24.6%
30-Day Readmission Rates from Pneumonia
Here:

20.2%
Virginia:

19.2%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.254%
Virginia:

0.637%
Blood infection from a catheter in a large vein
Here:

0.508%
Virginia:

0.445%
Signs of Uncontrolled Blood Sugar
This Hospital:

0.254%
State:

0.220%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

49.000%
Virginia:

34.209%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

10.000%
Virginia:

7.783%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.285%
State:

0.107%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.214%
Virginia:

0.028%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

3.100%
Virginia:

5.232%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
This Hospital:

51.8%
Virginia:

19.3%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

100.0%
Virginia:

85.3%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

100.0%
State:

83.6%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 30%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
State:

6%
Usually
This Hospital:

15%
State:

17%
Always
Here:

80%
Virginia:

77%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
Virginia:

5%
Usually
This Hospital:

12%
Virginia:

15%
Always
This Hospital:

84%
State:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

9%
State:

11%
Usually
Here:

22%
Virginia:

26%
Always
Here:

69%
State:

63%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
State:

8%
Usually
This Hospital:

18%
State:

23%
Always
Here:

73%
State:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

24%
Virginia:

21%
Usually
This Hospital:

14%
State:

18%
Always
Here:

62%
State:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

9%
Virginia:

10%
Usually
Here:

16%
Virginia:

20%
Always
This Hospital:

75%
Virginia:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

9%
Virginia:

11%
Usually
Here:

27%
Virginia:

30%
Always
Here:

64%
Virginia:

59%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

84%
State:

84%
No
Here:

16%
Virginia:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

7%
Virginia:

9%
7 or 8
This Hospital:

25%
Virginia:

25%
9 or 10
Here:

68%
Virginia:

66%

Would patients recommend the hospital to friends and family?

No
Here:

6%
Virginia:

6%
Yes, probably
This Hospital:

27%
Virginia:

26%
Yes, definitely
Here:

67%
Virginia:

68%

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