CATAWBA VALLEY MEDICAL CENTER - HICKORY, NC

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CATAWBA VALLEY MEDICAL CENTER
810 FAIRGROVE CHURCH RD
HICKORY, NC, 28602

Phone (make sure to verify first before calling): (828) 326-3809

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Extracorporeal Shock Wave Lithotripter Services
Geriatric Psychiatric Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Neonatal Services
ICU - Pediatric Services
Inpatient Rehabilitation (Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Outppatient Psychiatric Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Psychiatric Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 14.20
Registered Professional Nurses : 303.70
Other Salaried Personnel : 747.80
Certified Registered Nurse Anesthetists (CRNA) : 17.60
Dieticians : 2.80
Occupational Therapists : 4.60
Physical Therapists : 8.60
Registered Pharmacists : 9.30
Respiratory Therapists : 15.60
Speech Pathologists Or Audiologists : 3.00
Physicians : 21.80
Medical Social Workers : 1.00
Medical Laboratory Technologists : 8.60
Nuclear Medicine Technicians : 2.00
Physician Assistants : 3.80
Diagnostic Radiology Technicians : 52.00
Nurse Practitioners: 9.00
Psychologists : 1.00

Number Of Beds

Total: 258
Total Certified: 258
Psychiatric Unit Beds: 38
Rehabilitation Unit Beds: 10

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	30.200%
North Carolina:	30.827%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	8.300%
State:	8.078%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.055%
State:	0.120%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.016%
North Carolina:	0.037%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	98.0%
North Carolina:	98.8%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
North Carolina:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
North Carolina:	97.0%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	97.0%
North Carolina:	98.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.9%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

Here:	50.0%
State:	94.5%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	11
State:	9

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	79
North Carolina:	60

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	90.0%
North Carolina:	95.1%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	99.0%
North Carolina:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	91.0%
State:	94.8%

Percent of Patients Given Discharge Instructions

Here:	84.0%
State:	88.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
North Carolina:	99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	94.0%
North Carolina:	95.3%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	92.0%
State:	96.1%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	99.0%
North Carolina:	98.8%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	90.0%
North Carolina:	91.7%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	86.0%
North Carolina:	92.6%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	91.0%
State:	94.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	96.0%
State:	97.7%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	95.0%
North Carolina:	96.0%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	99.0%
North Carolina:	98.2%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	94.0%
North Carolina:	93.0%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	95.0%
North Carolina:	94.8%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
State:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	96.0%
State:	91.0%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	99.0%
North Carolina:	93.8%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	97.0%
State:	94.3%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	98.0%
State:	94.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	20.6%
State:	15.8%

30-Day Mortality Rates from Heart Failure

This Hospital:	13.6%
State:	11.1%

30-Day Mortality Rates from Pneumonia

This Hospital:	15.9%
North Carolina:	12.2%

30-Day Readmission Rates from Heart Attack

This Hospital:	19.0%
State:	19.6%

30-Day Readmission Rates from Heart Failure

Here:	21.9%
North Carolina:	24.3%

30-Day Readmission Rates from Pneumonia

This Hospital:	16.0%
State:	18.7%

Hospital Acquired Conditions

Falls And Trauma

This Hospital:	0.598%
North Carolina:	0.550%

Vascular Catheter-Associated Infection

This Hospital:	0.797%
State:	0.360%

Catheter-Associated UTI

This Hospital:	1.793%
State:	0.371%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $3,912

Acute myocardial infarction, discharged alive w MCC: $11,348

Acute myocardial infarction, discharged alive w CC: $7,143

Heart failure and shock w/o CC/MCC: $4,223

Heart failure and shock w MCC: $8,539

Heart failure and shock w CC: $5,889

Chronic obstructive pulmonary disease w/o CC/MCC: $4,242

Chronic obstructive pulmonary disease w MCC: $7,620

Chronic obstructive pulmonary disease w CC: $5,706

Simple pneumonia and pleurisy w MCC: $8,379

Diabetes w MCC: $7,951

Chest Pain: $3,108

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $29,602

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $29,219

Cardiac defibrillator implant w/o cardiac cath w MCC: $39,059

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $46,507

Extracranial procedures w/o CC/MCC: $5,851

Extracranial procedures w CC: $9,080

Permanent cardiac pacemaker implant w/o CC/MCC: $11,731

Permanent cardiac pacemaker implant w CC: $15,140

Perc cardiovasc proc w drug-eluting stent w/o MCC: $11,186

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,588

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $14,484

Laparoscopic cholecystectomy w/o c.d.e. w CC: $9,654

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $20,878

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,643

Hernia procedures except inguinal and femoral w MCC: $19,102

Major small and large bowel procedures w/o CC/MCC: $9,488

Major small and large bowel procedures w CC: $14,965

Major small and large bowel procedures w MCC: $30,216

Stomach, esophageal duodenal proc w/o CC/MCC: $8,498

Cervical spinal fusion w/o CC/MCC: $11,194

Cervical spinal fusion w MCC: $25,804

Cervical spinal fusion w CC: $15,255

Spinal fusion except cervical w/o MCC: $20,824

Spinal fusion except cervical w MCC: $31,113

Back and neck proc exc spinal fusion w/o CC/MCC: $5,488

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $10,060

Bilateral or multiple major joint procs of lower extremity w/o MCC: $18,296

Major joint replacement or reattachment of lower extremity w/o MCC: $11,742

Major joint replacement or reattachment of lower extremity w MCC: $19,242

Revision of hip or knee replacement w/o CC/MCC: $14,329

Revision of hip or knee replacement w CC: $14,928

Biopsies of musculoskeletal system and connective tissue w MCC: $18,687

Biopsies of musculoskeletal system and connective tissue w CC: $13,332

Kidney and ureter procedures for neoplasm w/o CC/MCC: $8,050

Kidney and ureter procedures for neoplasm w MCC: $19,172

Kidney and ureter procedures for neoplasm w CC: $10,893

Revision of hip or knee replacement w MCC: $26,570

Transurethral procedures w MCC: $13,094

Other kidney and urinary tract procedures w MCC: $20,265

Other kidney and urinary tract procedures w CC: $12,594

Transurethral prostatectomy w/o CC/MCC: $3,681

Transurethral prostatectomy w CC/MCC: $6,540

Female reproductive system reconstructive procedures: $4,773

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,934

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 30%

How often did nurses communicate well with patients?

Sometimes or never

Here:	4%
North Carolina:	5%

Usually

This Hospital:	19%
North Carolina:	16%

Always

This Hospital:	77%
State:	79%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	4%
State:	4%

Usually

This Hospital:	16%
North Carolina:	13%

Always

This Hospital:	80%
North Carolina:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	11%
State:	10%

Usually

Here:	25%
State:	23%

Always

Here:	64%
North Carolina:	67%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	6%
North Carolina:	7%

Usually

This Hospital:	23%
North Carolina:	22%

Always

Here:	71%
North Carolina:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	19%
North Carolina:	20%

Usually

Here:	19%
North Carolina:	17%

Always

Here:	62%
State:	63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	10%
State:	10%

Usually

Here:	23%
North Carolina:	20%

Always

This Hospital:	67%
North Carolina:	70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	11%
State:	9%

Usually

Here:	33%
North Carolina:	29%

Always

This Hospital:	56%
State:	62%

Were patients given information about what to do during their recovery at home?

Yes

Here:	84%
State:	83%

This Hospital:	16%
North Carolina:	17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	8%
State:	8%

7 or 8

Here:	22%
State:	23%

9 or 10

Here:	70%
State:	69%

Would patients recommend the hospital to friends and family?

Here:	4%
North Carolina:	5%

Yes, probably

Here:	21%
North Carolina:	24%

Yes, definitely

This Hospital:	75%
North Carolina:	71%

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