CATAWBA VALLEY MEDICAL CENTER - HICKORY, NC

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Addresss:
810 FAIRGROVE CHURCH RD
HICKORY, NC, 28602
Phone (make sure to verify first before calling): (828) 326-3809

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 14.20
Registered Professional Nurses : 303.70
Other Salaried Personnel : 747.80
Certified Registered Nurse Anesthetists (CRNA) : 17.60
Dieticians : 2.80
Occupational Therapists : 4.60
Physical Therapists : 8.60
Registered Pharmacists : 9.30
Respiratory Therapists : 15.60
Speech Pathologists Or Audiologists : 3.00
Physicians : 21.80
Medical Social Workers : 1.00
Medical Laboratory Technologists : 8.60
Nuclear Medicine Technicians : 2.00
Physician Assistants : 3.80
Diagnostic Radiology Technicians : 52.00
Nurse Practitioners: 9.00
Psychologists : 1.00

Number Of Beds
Total: 258
Total Certified: 258
Psychiatric Unit Beds: 38
Rehabilitation Unit Beds: 10

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Extracorporeal Shock Wave Lithotripter Services
Geriatric Psychiatric Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Neonatal Services
ICU - Pediatric Services
Inpatient Rehabilitation (Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Outppatient Psychiatric Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Psychiatric Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

32.800%
State:

33.381%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

12.800%
State:

8.387%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.033%
North Carolina:

0.085%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.017%
North Carolina:

0.026%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

7.200%
North Carolina:

5.566%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

2.000%
North Carolina:

2.465%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$23,115
State:

$31,268
Average Total Payments
Here:

$10,438
North Carolina:

$12,140
Number of discharges: 21
This Hospital:

1.12%
North Carolina:

1.10%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$15,801
North Carolina:

$18,020
Average Total Payments
Here:

$4,887
State:

$5,409
Number of discharges: 12
This Hospital:

0.64%
State:

0.41%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$25,661
North Carolina:

$22,983
Average Total Payments
This Hospital:

$5,909
State:

$6,763
Number of discharges: 14
This Hospital:

0.75%
State:

0.33%
Bronchitis and Asthma with Complications
Average Covered Charges
This Hospital:

$21,293
State:

$15,255
Average Total Payments
This Hospital:

$5,431
North Carolina:

$5,911
Number of discharges: 13
This Hospital:

0.70%
North Carolina:

0.44%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$13,959
State:

$14,669
Average Total Payments
Here:

$5,178
State:

$5,810
Number of discharges: 21
This Hospital:

1.12%
North Carolina:

1.66%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$18,046
North Carolina:

$22,422
Average Total Payments
This Hospital:

$7,669
North Carolina:

$8,780
Number of discharges: 17
Here:

0.91%
North Carolina:

1.07%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$9,086
State:

$10,855
Average Total Payments
This Hospital:

$3,637
State:

$3,934
Number of discharges: 27
Here:

1.45%
State:

1.74%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$13,663
State:

$13,979
Average Total Payments
Here:

$5,237
State:

$5,681
Number of discharges: 16
This Hospital:

0.86%
North Carolina:

1.56%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$44,015
State:

$47,046
Average Total Payments
Here:

$12,508
State:

$14,014
Number of discharges: 14
Here:

0.75%
North Carolina:

0.49%
Chest Pain
Average Covered Charges
Here:

$13,941
State:

$12,542
Average Total Payments
This Hospital:

$3,432
North Carolina:

$3,788
Number of discharges: 15
Here:

0.80%
North Carolina:

2.07%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$18,216
State:

$16,598
Average Total Payments
This Hospital:

$6,143
State:

$6,474
Number of discharges: 28
Here:

1.50%
North Carolina:

1.95%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$21,894
State:

$20,025
Average Total Payments
This Hospital:

$7,603
North Carolina:

$7,977
Number of discharges: 49
Here:

2.62%
State:

2.12%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$17,343
State:

$13,090
Average Total Payments
Here:

$4,526
State:

$4,841
Number of discharges: 32
Here:

1.71%
State:

1.35%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$22,601
State:

$25,160
Average Total Payments
This Hospital:

$6,578
State:

$7,715
Number of discharges: 38
This Hospital:

2.04%
State:

1.96%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$18,308
North Carolina:

$14,805
Average Total Payments
Here:

$4,640
North Carolina:

$5,010
Number of discharges: 48
This Hospital:

2.57%
State:

3.29%
Extracranial Procedures without Complications
Average Covered Charges
Here:

$19,158
North Carolina:

$22,007
Average Total Payments
This Hospital:

$6,179
State:

$7,052
Number of discharges: 22
Here:

1.18%
State:

0.44%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$16,288
State:

$17,587
Average Total Payments
This Hospital:

$6,338
North Carolina:

$6,877
Number of discharges: 52
This Hospital:

2.79%
State:

2.04%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$29,283
North Carolina:

$30,201
Average Total Payments
Here:

$10,340
North Carolina:

$12,281
Number of discharges: 16
Here:

0.86%
North Carolina:

0.73%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$16,006
State:

$12,805
Average Total Payments
Here:

$4,121
State:

$4,533
Number of discharges: 17
This Hospital:

0.91%
North Carolina:

0.46%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$17,238
State:

$16,617
Average Total Payments
Here:

$6,769
North Carolina:

$6,986
Number of discharges: 46
Here:

2.46%
North Carolina:

3.07%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$26,644
State:

$23,957
Average Total Payments
This Hospital:

$9,422
State:

$10,019
Number of discharges: 40
This Hospital:

2.14%
State:

3.02%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$12,041
State:

$12,262
Average Total Payments
This Hospital:

$4,338
State:

$4,640
Number of discharges: 15
Here:

0.80%
State:

1.14%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$44,280
North Carolina:

$36,549
Average Total Payments
This Hospital:

$11,354
State:

$12,287
Number of discharges: 37
This Hospital:

1.98%
North Carolina:

1.15%
Hip and Femur Procedures Except Major Joint with Major Complications
Average Covered Charges
This Hospital:

$42,351
State:

$51,964
Average Total Payments
Here:

$16,999
North Carolina:

$20,393
Number of discharges: 11
Here:

0.59%
North Carolina:

0.31%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
Here:

$30,582
State:

$29,817
Average Total Payments
This Hospital:

$9,369
North Carolina:

$10,162
Number of discharges: 33
Here:

1.77%
North Carolina:

0.26%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$58,790
State:

$92,138
Average Total Payments
This Hospital:

$26,640
State:

$38,487
Number of discharges: 11
This Hospital:

0.59%
State:

0.53%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$20,087
North Carolina:

$21,044
Average Total Payments
This Hospital:

$6,860
North Carolina:

$7,833
Number of discharges: 34
This Hospital:

1.82%
North Carolina:

1.70%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$30,784
State:

$33,640
Average Total Payments
Here:

$11,459
State:

$13,385
Number of discharges: 39
Here:

2.09%
State:

1.01%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$16,330
State:

$16,936
Average Total Payments
Here:

$4,915
State:

$5,642
Number of discharges: 16
Here:

0.86%
North Carolina:

0.90%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$20,170
State:

$19,339
Average Total Payments
This Hospital:

$7,368
North Carolina:

$8,154
Number of discharges: 18
This Hospital:

0.96%
State:

1.09%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$15,065
State:

$14,052
Average Total Payments
Here:

$4,956
North Carolina:

$5,326
Number of discharges: 25
Here:

1.34%
North Carolina:

2.46%
Major Cardiovasc Procedures without Major Complications
Average Covered Charges
Here:

$55,298
State:

$68,486
Average Total Payments
This Hospital:

$18,574
North Carolina:

$22,417
Number of discharges: 13
Here:

0.70%
North Carolina:

0.48%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$37,533
North Carolina:

$42,293
Average Total Payments
Here:

$12,765
North Carolina:

$13,554
Number of discharges: 247
Here:

13.23%
North Carolina:

6.15%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$59,675
State:

$48,047
Average Total Payments
Here:

$16,778
State:

$18,338
Number of discharges: 27
Here:

1.45%
North Carolina:

0.71%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$20,109
State:

$19,995
Average Total Payments
Here:

$7,107
State:

$8,055
Number of discharges: 22
Here:

1.18%
State:

0.85%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$12,552
North Carolina:

$13,158
Average Total Payments
Here:

$4,376
State:

$4,790
Number of discharges: 38
Here:

2.04%
North Carolina:

1.96%
Other Kidney and Urinary Tract Diagnoses with Major Complications
Average Covered Charges
Here:

$21,442
State:

$25,965
Average Total Payments
Here:

$10,093
North Carolina:

$11,967
Number of discharges: 18
This Hospital:

0.96%
State:

0.39%
Other Vascular Procedures with Complications
Average Covered Charges
This Hospital:

$86,881
North Carolina:

$52,462
Average Total Payments
This Hospital:

$19,948
State:

$17,477
Number of discharges: 13
This Hospital:

0.70%
North Carolina:

0.41%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$54,747
North Carolina:

$58,820
Average Total Payments
This Hospital:

$11,781
North Carolina:

$13,946
Number of discharges: 22
Here:

1.18%
North Carolina:

1.47%
Peripheral Vascular Disorders with Complications
Average Covered Charges
This Hospital:

$17,971
North Carolina:

$16,496
Average Total Payments
Here:

$6,399
State:

$6,846
Number of discharges: 11
Here:

0.59%
State:

0.47%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
Here:

$14,806
State:

$25,574
Average Total Payments
This Hospital:

$7,671
State:

$10,443
Number of discharges: 13
This Hospital:

0.70%
State:

0.35%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$25,573
North Carolina:

$21,562
Average Total Payments
Here:

$9,851
North Carolina:

$8,579
Number of discharges: 33
Here:

1.77%
State:

1.96%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$19,083
State:

$18,944
Average Total Payments
Here:

$6,801
North Carolina:

$7,213
Number of discharges: 17
Here:

0.91%
State:

0.57%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$11,835
North Carolina:

$14,717
Average Total Payments
This Hospital:

$4,878
State:

$5,673
Number of discharges: 14
This Hospital:

0.75%
North Carolina:

1.29%
Renal Failure with Complications
Average Covered Charges
Here:

$19,012
State:

$16,705
Average Total Payments
This Hospital:

$6,886
State:

$6,949
Number of discharges: 28
Here:

1.50%
North Carolina:

2.38%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$26,748
North Carolina:

$26,632
Average Total Payments
Here:

$9,555
State:

$11,435
Number of discharges: 25
This Hospital:

1.34%
State:

1.71%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$27,320
North Carolina:

$22,947
Average Total Payments
Here:

$9,741
North Carolina:

$9,860
Number of discharges: 27
Here:

1.45%
North Carolina:

0.84%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$28,192
North Carolina:

$30,856
Average Total Payments
This Hospital:

$11,919
North Carolina:

$13,291
Number of discharges: 50
Here:

2.68%
State:

1.35%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
This Hospital:

$94,117
North Carolina:

$93,755
Average Total Payments
This Hospital:

$30,318
State:

$36,776
Number of discharges: 20
This Hospital:

1.07%
North Carolina:

0.36%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$44,927
North Carolina:

$45,134
Average Total Payments
Here:

$14,198
North Carolina:

$16,101
Number of discharges: 31
Here:

1.66%
State:

0.98%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
This Hospital:

$118,254
State:

$109,177
Average Total Payments
This Hospital:

$35,141
State:

$42,735
Number of discharges: 20
Here:

1.07%
State:

0.29%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$27,979
North Carolina:

$32,059
Average Total Payments
Here:

$11,357
North Carolina:

$12,838
Number of discharges: 182
This Hospital:

9.75%
North Carolina:

5.09%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$17,899
North Carolina:

$19,865
Average Total Payments
Here:

$7,059
North Carolina:

$7,684
Number of discharges: 28
This Hospital:

1.50%
State:

1.78%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$17,487
State:

$17,495
Average Total Payments
Here:

$6,265
State:

$6,811
Number of discharges: 38
This Hospital:

2.04%
North Carolina:

2.26%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$17,859
North Carolina:

$25,424
Average Total Payments
This Hospital:

$8,706
North Carolina:

$9,800
Number of discharges: 30
This Hospital:

1.61%
North Carolina:

2.12%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$87,992
State:

$85,627
Average Total Payments
Here:

$25,725
State:

$26,535
Number of discharges: 56
Here:

3.00%
State:

1.03%
Syncope and Collapse
Average Covered Charges
This Hospital:

$16,214
North Carolina:

$14,967
Average Total Payments
Here:

$4,494
State:

$4,973
Number of discharges: 20
This Hospital:

1.07%
State:

1.63%
Transient Ischemia
Average Covered Charges
Here:

$18,041
North Carolina:

$15,482
Average Total Payments
Here:

$4,587
North Carolina:

$4,882
Number of discharges: 27
This Hospital:

1.45%
North Carolina:

1.10%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

98.0%
North Carolina:

99.4%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

96.0%
North Carolina:

99.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.8%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

7
State:

8
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
This Hospital:

59
State:

49
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

98.0%
State:

96.2%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

99.0%
State:

98.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
North Carolina:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

97.0%
State:

97.3%
Percent of Patients Given Discharge Instructions
Here:

89.0%
North Carolina:

93.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
North Carolina:

99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

94.0%
State:

95.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

95.0%
North Carolina:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.3%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

89.0%
State:

95.8%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

93.0%
North Carolina:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

94.0%
State:

97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
North Carolina:

98.8%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

99.0%
North Carolina:

97.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
North Carolina:

99.0%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

97.0%
North Carolina:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

98.0%
North Carolina:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
North Carolina:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

99.0%
North Carolina:

96.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
State:

97.6%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

98.0%
North Carolina:

97.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

97.0%
State:

96.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
North Carolina:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

16.2%
State:

15.2%
30-Day Mortality Rates from Heart Failure
Here:

12.0%
State:

11.5%
30-Day Mortality Rates from Pneumonia
This Hospital:

18.6%
State:

12.5%
30-Day Readmission Rates from Heart Attack
This Hospital:

18.4%
North Carolina:

19.6%
30-Day Readmission Rates from Heart Failure
Here:

21.9%
North Carolina:

24.1%
30-Day Readmission Rates from Pneumonia
Here:

16.7%
State:

18.8%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.355%
State:

0.641%
Blood infection from a catheter in a large vein
This Hospital:

0.889%
North Carolina:

0.418%
Infection from a Urinary Catheter
Here:

1.955%
North Carolina:

0.553%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 32%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
State:

4%
Usually
Here:

15%
North Carolina:

16%
Always
This Hospital:

82%
State:

80%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
State:

4%
Usually
Here:

13%
State:

13%
Always
This Hospital:

83%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

7%
State:

9%
Usually
This Hospital:

24%
North Carolina:

24%
Always
This Hospital:

69%
North Carolina:

67%

How often was patients' pain well controlled?

Sometimes or never
Here:

7%
North Carolina:

7%
Usually
Here:

21%
North Carolina:

22%
Always
Here:

72%
North Carolina:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

16%
North Carolina:

19%
Usually
This Hospital:

15%
State:

16%
Always
This Hospital:

69%
North Carolina:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

6%
State:

10%
Usually
Here:

23%
State:

19%
Always
This Hospital:

71%
State:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

9%
State:

9%
Usually
This Hospital:

34%
State:

28%
Always
Here:

57%
State:

63%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

86%
State:

84%
No
Here:

14%
State:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

6%
North Carolina:

7%
7 or 8
This Hospital:

21%
State:

23%
9 or 10
This Hospital:

73%
North Carolina:

70%

Would patients recommend the hospital to friends and family?

No
Here:

3%
North Carolina:

5%
Yes, probably
This Hospital:

20%
State:

24%
Yes, definitely
This Hospital:

77%
North Carolina:

71%

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