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CAMBRIDGE HEALTH ALLIANCE - CAMBRIDGE, MA

 



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Address
1493 CAMBRIDGE STREET
CAMBRIDGE, MA, 02138
Phone (make sure to verify first before calling): (617) 665-2300

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes
Type: Psychiatric Units

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$14,076
State:

$18,228
Average Total Payments
Here:

$11,391
State:

$8,884
Number of discharges: 11
Here:

0.47%
Massachusetts:

0.63%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$16,678
State:

$24,260
Average Total Payments
Here:

$15,568
Massachusetts:

$13,664
Number of discharges: 30
This Hospital:

1.27%
Massachusetts:

1.01%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$8,502
Massachusetts:

$13,345
Average Total Payments
This Hospital:

$7,428
Massachusetts:

$6,153
Number of discharges: 14
This Hospital:

0.59%
State:

0.38%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
Here:

$11,112
Massachusetts:

$8,093
Average Total Payments
Here:

$6,269
State:

$5,182
Number of discharges: 41
This Hospital:

1.74%
State:

1.55%
Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$12,062
State:

$9,468
Average Total Payments
Here:

$5,610
Massachusetts:

$4,509
Number of discharges: 14
This Hospital:

0.59%
Massachusetts:

0.53%
Bronchitis and Asthma without Complications
Average Covered Charges
This Hospital:

$9,206
State:

$9,205
Average Total Payments
Here:

$5,807
Massachusetts:

$5,274
Number of discharges: 13
Here:

0.55%
Massachusetts:

0.38%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$11,399
State:

$12,625
Average Total Payments
Here:

$8,230
Massachusetts:

$6,629
Number of discharges: 48
Here:

2.04%
Massachusetts:

1.66%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$14,550
State:

$18,415
Average Total Payments
Here:

$10,948
Massachusetts:

$9,696
Number of discharges: 30
Here:

1.27%
State:

1.00%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$9,184
Massachusetts:

$9,061
Average Total Payments
Here:

$5,560
Massachusetts:

$4,421
Number of discharges: 24
This Hospital:

1.02%
Massachusetts:

1.61%
Cellulitis without Major Complications
Average Covered Charges
Here:

$10,092
Massachusetts:

$11,351
Average Total Payments
This Hospital:

$8,001
Massachusetts:

$6,458
Number of discharges: 101
Here:

4.29%
State:

2.40%
Chest Pain
Average Covered Charges
Here:

$9,237
State:

$9,185
Average Total Payments
Here:

$5,385
State:

$4,239
Number of discharges: 68
This Hospital:

2.89%
Massachusetts:

2.24%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$13,553
Massachusetts:

$12,798
Average Total Payments
Here:

$8,953
State:

$7,244
Number of discharges: 89
Here:

3.78%
Massachusetts:

2.28%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$14,679
State:

$16,231
Average Total Payments
This Hospital:

$10,805
Massachusetts:

$8,802
Number of discharges: 87
This Hospital:

3.69%
Massachusetts:

2.26%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$10,914
State:

$9,969
Average Total Payments
This Hospital:

$6,862
State:

$5,450
Number of discharges: 60
This Hospital:

2.55%
State:

1.72%
Cranial and Peripheral Nerve Disorders without Major Complications
Average Covered Charges
Here:

$11,227
Massachusetts:

$15,171
Average Total Payments
Here:

$8,348
State:

$7,206
Number of discharges: 11
Here:

0.47%
Massachusetts:

0.41%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
This Hospital:

$9,014
State:

$16,358
Average Total Payments
Here:

$9,032
Massachusetts:

$7,647
Number of discharges: 14
This Hospital:

0.59%
State:

0.55%
Diabetes with Complications
Average Covered Charges
Here:

$9,525
State:

$12,197
Average Total Payments
Here:

$7,941
State:

$6,605
Number of discharges: 37
This Hospital:

1.57%
State:

0.69%
Disorders of Pancreas Except Malignancy with Complications
Average Covered Charges
This Hospital:

$15,807
State:

$17,358
Average Total Payments
This Hospital:

$9,675
Massachusetts:

$8,510
Number of discharges: 23
Here:

0.98%
State:

0.42%
Dysequilibrium
Average Covered Charges
This Hospital:

$9,418
State:

$11,223
Average Total Payments
This Hospital:

$6,135
Massachusetts:

$4,966
Number of discharges: 13
Here:

0.55%
State:

0.61%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$16,961
State:

$19,186
Average Total Payments
This Hospital:

$10,735
Massachusetts:

$9,654
Number of discharges: 22
This Hospital:

0.93%
State:

0.68%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$11,384
Massachusetts:

$12,124
Average Total Payments
Here:

$6,888
State:

$5,687
Number of discharges: 103
This Hospital:

4.37%
State:

4.36%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
This Hospital:

$10,644
Massachusetts:

$11,257
Average Total Payments
This Hospital:

$6,886
Massachusetts:

$5,486
Number of discharges: 33
Here:

1.40%
State:

0.71%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$19,824
State:

$17,305
Average Total Payments
This Hospital:

$9,845
State:

$8,001
Number of discharges: 42
This Hospital:

1.78%
State:

2.01%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$23,162
State:

$27,685
Average Total Payments
Here:

$15,009
Massachusetts:

$13,824
Number of discharges: 12
This Hospital:

0.51%
Massachusetts:

0.69%
G.I. Hemorrhage without Complications
Average Covered Charges
Here:

$12,739
State:

$11,898
Average Total Payments
This Hospital:

$6,840
Massachusetts:

$5,640
Number of discharges: 14
This Hospital:

0.59%
State:

0.48%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$14,847
State:

$15,067
Average Total Payments
Here:

$8,952
Massachusetts:

$7,402
Number of discharges: 19
Here:

0.81%
Massachusetts:

0.72%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$12,451
State:

$11,121
Average Total Payments
Here:

$6,004
State:

$5,063
Number of discharges: 17
Here:

0.72%
State:

0.52%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$14,829
Massachusetts:

$15,544
Average Total Payments
Here:

$9,650
Massachusetts:

$7,997
Number of discharges: 72
Here:

3.06%
Massachusetts:

3.29%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$15,848
State:

$20,800
Average Total Payments
Here:

$13,483
Massachusetts:

$11,374
Number of discharges: 62
Here:

2.63%
Massachusetts:

2.49%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$10,433
Massachusetts:

$11,002
Average Total Payments
Here:

$6,495
Massachusetts:

$5,276
Number of discharges: 31
This Hospital:

1.32%
Massachusetts:

1.40%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$25,609
Massachusetts:

$34,898
Average Total Payments
Here:

$16,937
State:

$14,569
Number of discharges: 21
This Hospital:

0.89%
State:

0.99%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$19,214
Massachusetts:

$21,398
Average Total Payments
Here:

$10,738
State:

$9,714
Number of discharges: 16
Here:

0.68%
Massachusetts:

1.28%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$15,863
State:

$17,699
Average Total Payments
Here:

$8,103
State:

$6,528
Number of discharges: 14
This Hospital:

0.59%
Massachusetts:

0.70%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$14,575
State:

$15,868
Average Total Payments
This Hospital:

$11,229
State:

$8,932
Number of discharges: 19
This Hospital:

0.81%
Massachusetts:

1.16%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$10,894
State:

$11,735
Average Total Payments
Here:

$7,276
Massachusetts:

$5,950
Number of discharges: 65
Here:

2.76%
Massachusetts:

3.33%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
This Hospital:

$15,985
State:

$17,258
Average Total Payments
Here:

$12,028
Massachusetts:

$9,740
Number of discharges: 16
Here:

0.68%
Massachusetts:

0.61%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$24,910
State:

$34,815
Average Total Payments
Here:

$19,846
State:

$16,169
Number of discharges: 48
This Hospital:

2.04%
State:

5.05%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$39,163
Massachusetts:

$47,736
Average Total Payments
This Hospital:

$25,086
State:

$20,782
Number of discharges: 14
This Hospital:

0.59%
State:

0.73%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$11,786
Massachusetts:

$13,283
Average Total Payments
This Hospital:

$7,738
Massachusetts:

$6,375
Number of discharges: 24
Here:

1.02%
State:

1.27%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$11,758
State:

$17,371
Average Total Payments
This Hospital:

$10,774
Massachusetts:

$9,228
Number of discharges: 18
This Hospital:

0.76%
State:

0.65%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$9,974
State:

$11,032
Average Total Payments
This Hospital:

$6,742
Massachusetts:

$5,408
Number of discharges: 89
Here:

3.78%
State:

2.34%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$25,625
Massachusetts:

$32,993
Average Total Payments
Here:

$17,010
Massachusetts:

$15,874
Number of discharges: 14
Here:

0.59%
State:

0.51%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$18,926
State:

$16,291
Average Total Payments
Here:

$9,532
State:

$8,089
Number of discharges: 13
This Hospital:

0.55%
Massachusetts:

0.74%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$10,329
Massachusetts:

$15,504
Average Total Payments
This Hospital:

$8,782
State:

$7,834
Number of discharges: 19
Here:

0.81%
Massachusetts:

0.53%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
This Hospital:

$19,174
Massachusetts:

$26,686
Average Total Payments
This Hospital:

$13,923
State:

$12,916
Number of discharges: 13
This Hospital:

0.55%
Massachusetts:

0.27%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$9,870
Massachusetts:

$11,310
Average Total Payments
This Hospital:

$5,918
Massachusetts:

$5,178
Number of discharges: 44
Here:

1.87%
State:

0.57%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$12,809
Massachusetts:

$18,051
Average Total Payments
Here:

$12,179
State:

$9,910
Number of discharges: 23
This Hospital:

0.98%
State:

1.08%
Pulmonary Embolism without Major Complications
Average Covered Charges
This Hospital:

$15,347
Massachusetts:

$18,441
Average Total Payments
Here:

$9,360
Massachusetts:

$8,312
Number of discharges: 12
Here:

0.51%
State:

0.46%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$12,411
State:

$12,727
Average Total Payments
Here:

$7,612
State:

$6,341
Number of discharges: 32
Here:

1.36%
Massachusetts:

1.15%
Renal Failure with Complications
Average Covered Charges
Here:

$14,386
Massachusetts:

$14,101
Average Total Payments
This Hospital:

$9,573
Massachusetts:

$7,793
Number of discharges: 68
Here:

2.89%
State:

2.19%
Renal Failure with Major Complications
Average Covered Charges
Here:

$19,475
Massachusetts:

$22,295
Average Total Payments
Here:

$15,266
State:

$12,764
Number of discharges: 43
This Hospital:

1.83%
State:

1.23%
Renal Failure without Complications
Average Covered Charges
This Hospital:

$10,201
Massachusetts:

$10,608
Average Total Payments
This Hospital:

$6,311
Massachusetts:

$5,236
Number of discharges: 11
Here:

0.47%
State:

0.34%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$13,904
State:

$20,284
Average Total Payments
Here:

$12,105
State:

$10,835
Number of discharges: 30
Here:

1.27%
Massachusetts:

1.09%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$23,633
Massachusetts:

$26,638
Average Total Payments
This Hospital:

$19,314
Massachusetts:

$15,116
Number of discharges: 11
This Hospital:

0.47%
Massachusetts:

1.06%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$28,924
Massachusetts:

$39,531
Average Total Payments
Here:

$20,856
State:

$18,650
Number of discharges: 25
Here:

1.06%
Massachusetts:

0.77%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$12,466
Massachusetts:

$14,164
Average Total Payments
Here:

$7,720
State:

$6,348
Number of discharges: 38
Here:

1.61%
Massachusetts:

0.94%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
Here:

$74,046
State:

$103,425
Average Total Payments
This Hospital:

$54,014
State:

$49,815
Number of discharges: 17
This Hospital:

0.72%
Massachusetts:

0.24%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$24,205
Massachusetts:

$27,269
Average Total Payments
This Hospital:

$17,914
Massachusetts:

$14,585
Number of discharges: 135
Here:

5.73%
State:

3.66%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$15,377
Massachusetts:

$16,201
Average Total Payments
Here:

$10,404
Massachusetts:

$8,660
Number of discharges: 53
This Hospital:

2.25%
Massachusetts:

1.16%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$11,364
State:

$11,667
Average Total Payments
This Hospital:

$6,605
State:

$5,423
Number of discharges: 31
This Hospital:

1.32%
Massachusetts:

0.80%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$13,956
Massachusetts:

$14,686
Average Total Payments
Here:

$9,425
Massachusetts:

$7,667
Number of discharges: 88
This Hospital:

3.74%
Massachusetts:

3.03%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$20,993
Massachusetts:

$20,722
Average Total Payments
Here:

$13,870
State:

$11,062
Number of discharges: 45
Here:

1.91%
Massachusetts:

1.66%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$9,761
State:

$10,334
Average Total Payments
Here:

$6,643
Massachusetts:

$5,319
Number of discharges: 37
This Hospital:

1.57%
Massachusetts:

1.20%
Syncope and Collapse
Average Covered Charges
This Hospital:

$9,564
Massachusetts:

$10,915
Average Total Payments
Here:

$6,901
Massachusetts:

$5,557
Number of discharges: 42
Here:

1.78%
State:

2.83%
Transient Ischemia
Average Covered Charges
Here:

$14,467
State:

$13,501
Average Total Payments
This Hospital:

$7,113
Massachusetts:

$5,542
Number of discharges: 12
Here:

0.51%
Massachusetts:

0.97%

Provided Services

  • Nuclear Medicine Services
  • Acute Renal Dialysis Services
  • Alcohol And/Or Drug Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Blood Bank Services
  • Clinical Laboratory Services
  • Dental Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Home Health Services
  • Hospice Services
  • ICU - Medical/Surgical Services
  • Inpatient Rehabilitiation (Not Carf Accredited) Services
  • Inpatient Surgical Services
  • Long Term Care (Swing-Beds) Services
  • Neonatal Nursery Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Psychiatric Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 6.50
Registered Professional Nurses : 209.00
Other Salaried Personnel : 906.50
Dieticians : 1.00
Occupational Therapists : 2.00
Physical Therapists : 5.00
Registered Pharmacists : 5.00
Respiratory Therapists : 9.50
Speech Pathologists Or Audiologists : 0.50
Physicians : 18.00
Medical Social Workers : 20.50
Physician Assistants : 2.50
Residents (Physicians) : 38.00

Number Of Beds

Total: 159
Total Certified: 159
Psychiatric Unit Beds: 97

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
Massachusetts:

99.7%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
Massachusetts:

99.6%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
Massachusetts:

99.6%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

7
Massachusetts:

9
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
Here:

59
State:

62
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

92.0%
Massachusetts:

97.2%
Patients Given a Prescription for a Statin at Discharge
Here:

97.0%
State:

98.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Massachusetts:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

98.0%
State:

95.9%
Percent of Patients Given Discharge Instructions
Here:

93.0%
Massachusetts:

94.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Massachusetts:

98.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

99.0%
Massachusetts:

96.6%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

95.0%
Massachusetts:

96.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

96.0%
Massachusetts:

97.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

99.0%
State:

96.0%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

97.0%
Massachusetts:

95.1%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

98.0%
Massachusetts:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

97.0%
State:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

99.0%
Massachusetts:

97.5%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
State:

98.8%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

95.0%
Massachusetts:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

96.0%
Massachusetts:

98.3%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Massachusetts:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

97.0%
Massachusetts:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

85.0%
Massachusetts:

97.3%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

100.0%
State:

96.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

99.0%
State:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.3%
State:

14.3%
30-Day Mortality Rates from Heart Failure
Here:

12.4%
Massachusetts:

10.4%
30-Day Mortality Rates from Pneumonia
Here:

13.3%
State:

10.9%
30-Day Readmission Rates from Heart Attack
This Hospital:

19.3%
Massachusetts:

20.6%
30-Day Readmission Rates from Heart Failure
This Hospital:

27.8%
Massachusetts:

25.3%
30-Day Readmission Rates from Pneumonia
This Hospital:

20.3%
Massachusetts:

19.2%

Hospital Acquired Conditions

Blood infection from a catheter in a large vein
Here:

0.144%
Massachusetts:

0.298%
Infection from a Urinary Catheter
This Hospital:

0.144%
Massachusetts:

0.513%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

28.900%
State:

34.287%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

7.000%
State:

9.164%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.173%
State:

0.074%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

3.500%
Massachusetts:

5.508%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

2.000%
Massachusetts:

2.235%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 21%

How often did nurses communicate well with patients?

Sometimes or never
Here:

7%
State:

5%
Usually
Here:

20%
Massachusetts:

17%
Always
This Hospital:

73%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

6%
State:

5%
Usually
Here:

17%
Massachusetts:

15%
Always
This Hospital:

77%
Massachusetts:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

16%
Massachusetts:

10%
Usually
This Hospital:

24%
State:

26%
Always
Here:

60%
Massachusetts:

64%

How often was patients' pain well controlled?

Sometimes or never
Here:

11%
State:

7%
Usually
This Hospital:

25%
State:

22%
Always
This Hospital:

64%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

22%
State:

19%
Usually
This Hospital:

18%
Massachusetts:

19%
Always
Here:

60%
State:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

9%
State:

8%
Usually
Here:

23%
State:

19%
Always
This Hospital:

68%
Massachusetts:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

13%
Massachusetts:

15%
Usually
This Hospital:

30%
Massachusetts:

34%
Always
Here:

57%
Massachusetts:

51%

Were patients given information about what to do during their recovery at home?

Yes
Here:

84%
Massachusetts:

86%
No
This Hospital:

16%
Massachusetts:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

12%
Massachusetts:

8%
7 or 8
Here:

27%
State:

24%
9 or 10
This Hospital:

61%
Massachusetts:

68%

Would patients recommend the hospital to friends and family?

No
This Hospital:

8%
State:

4%
Yes, probably
This Hospital:

28%
State:

23%
Yes, definitely
This Hospital:

64%
Massachusetts:

73%

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