SIGNATURE HEALTHCARE BROCKTON HOSPITAL - BROCKTON, MA

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Addresss:
680 CENTER STREET
BROCKTON, MA, 02302
Phone (make sure to verify first before calling): (508) 941-7000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Psychiatric Units

Overall Star Rating: 4 Stars
Health Inspections Star Rating: 4 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 1 Star
RN Only Star Rating: 5 Stars

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 80.89
Registered Professional Nurses : 262.17
Other Salaried Personnel : 755.32
Dieticians : 6.82
Occupational Therapists : 1.81
Physical Therapists : 6.16
Registered Pharmacists : 9.37
Respiratory Therapists : 18.71
Speech Pathologists Or Audiologists : 1.00
Physicians : 21.06
Medical Social Workers : 7.33
Physician Assistants : 0.30
Residents (Physicians) : 1.00

Number Of Beds
Total: 205
Total Certified: 205
Psychiatric Unit Beds: 22

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Certified Trauma Center Services
Chiropractice Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

36.400%
Massachusetts:

34.287%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

5.300%
Massachusetts:

9.164%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.062%
Massachusetts:

0.074%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.021%
Massachusetts:

0.008%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

0.500%
State:

5.508%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

3.800%
Massachusetts:

2.235%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
Here:

57.6%
Massachusetts:

21.6%
Percent of short-stay residents with Pressure ulcers that are new or worsened
This Hospital:

1.9%
State:

1.6%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

97.9%
Massachusetts:

90.2%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

95.2%
Massachusetts:

87.7%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$15,589
Massachusetts:

$18,228
Average Total Payments
This Hospital:

$8,733
State:

$8,884
Number of discharges: 25
This Hospital:

0.89%
State:

0.63%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$21,506
State:

$24,260
Average Total Payments
This Hospital:

$12,444
Massachusetts:

$13,664
Number of discharges: 46
This Hospital:

1.64%
Massachusetts:

1.01%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
Here:

$12,203
State:

$13,345
Average Total Payments
Here:

$6,096
Massachusetts:

$6,153
Number of discharges: 17
Here:

0.60%
Massachusetts:

0.38%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
Here:

$8,910
Massachusetts:

$8,093
Average Total Payments
This Hospital:

$5,167
State:

$5,182
Number of discharges: 14
This Hospital:

0.50%
Massachusetts:

1.55%
Atherosclerosis without Major Complications
Average Covered Charges
Here:

$12,719
State:

$9,468
Average Total Payments
Here:

$4,702
Massachusetts:

$4,509
Number of discharges: 25
This Hospital:

0.89%
State:

0.53%
Bronchitis and Asthma with Complications
Average Covered Charges
This Hospital:

$9,454
State:

$11,891
Average Total Payments
Here:

$6,783
State:

$6,592
Number of discharges: 20
This Hospital:

0.71%
State:

0.60%
Bronchitis and Asthma without Complications
Average Covered Charges
This Hospital:

$6,755
Massachusetts:

$9,205
Average Total Payments
Here:

$4,867
Massachusetts:

$5,274
Number of discharges: 18
This Hospital:

0.64%
Massachusetts:

0.38%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$10,424
State:

$12,625
Average Total Payments
Here:

$6,652
Massachusetts:

$6,629
Number of discharges: 79
Here:

2.81%
Massachusetts:

1.66%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$19,326
Massachusetts:

$18,415
Average Total Payments
Here:

$9,809
Massachusetts:

$9,696
Number of discharges: 31
Here:

1.10%
State:

1.00%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$8,765
Massachusetts:

$9,061
Average Total Payments
This Hospital:

$4,600
Massachusetts:

$4,421
Number of discharges: 44
Here:

1.57%
Massachusetts:

1.61%
Cellulitis with Major Complications
Average Covered Charges
Here:

$20,112
Massachusetts:

$20,256
Average Total Payments
This Hospital:

$11,448
State:

$11,884
Number of discharges: 12
Here:

0.43%
State:

0.28%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$7,933
Massachusetts:

$11,351
Average Total Payments
This Hospital:

$6,507
State:

$6,458
Number of discharges: 89
Here:

3.17%
State:

2.40%
Chest Pain
Average Covered Charges
This Hospital:

$10,062
Massachusetts:

$9,185
Average Total Payments
This Hospital:

$4,425
State:

$4,239
Number of discharges: 96
This Hospital:

3.42%
State:

2.24%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$11,043
Massachusetts:

$12,798
Average Total Payments
This Hospital:

$7,583
Massachusetts:

$7,244
Number of discharges: 116
This Hospital:

4.13%
Massachusetts:

2.28%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$12,313
State:

$16,231
Average Total Payments
Here:

$8,891
Massachusetts:

$8,802
Number of discharges: 83
Here:

2.95%
Massachusetts:

2.26%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$7,512
Massachusetts:

$9,969
Average Total Payments
This Hospital:

$5,681
Massachusetts:

$5,450
Number of discharges: 61
Here:

2.17%
State:

1.72%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$24,355
Massachusetts:

$26,807
Average Total Payments
This Hospital:

$8,491
Massachusetts:

$9,521
Number of discharges: 59
Here:

2.10%
Massachusetts:

1.08%
Cranial and Peripheral Nerve Disorders without Major Complications
Average Covered Charges
This Hospital:

$6,884
Massachusetts:

$15,171
Average Total Payments
This Hospital:

$7,040
State:

$7,206
Number of discharges: 31
This Hospital:

1.10%
Massachusetts:

0.41%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
This Hospital:

$10,955
Massachusetts:

$16,358
Average Total Payments
This Hospital:

$7,462
Massachusetts:

$7,647
Number of discharges: 15
Here:

0.53%
State:

0.55%
Diabetes with Complications
Average Covered Charges
This Hospital:

$9,392
Massachusetts:

$12,197
Average Total Payments
This Hospital:

$6,559
State:

$6,605
Number of discharges: 33
Here:

1.17%
State:

0.69%
Disorders of Pancreas Except Malignancy with Complications
Average Covered Charges
Here:

$11,866
State:

$17,358
Average Total Payments
This Hospital:

$8,087
Massachusetts:

$8,510
Number of discharges: 16
This Hospital:

0.57%
Massachusetts:

0.42%
Dysequilibrium
Average Covered Charges
Here:

$6,861
Massachusetts:

$11,223
Average Total Payments
Here:

$5,008
Massachusetts:

$4,966
Number of discharges: 30
Here:

1.07%
Massachusetts:

0.61%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
This Hospital:

$25,625
Massachusetts:

$19,186
Average Total Payments
Here:

$10,584
Massachusetts:

$9,654
Number of discharges: 24
Here:

0.85%
Massachusetts:

0.68%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$9,957
State:

$12,124
Average Total Payments
This Hospital:

$5,805
Massachusetts:

$5,687
Number of discharges: 160
This Hospital:

5.69%
Massachusetts:

4.36%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
This Hospital:

$8,092
State:

$11,257
Average Total Payments
This Hospital:

$5,717
State:

$5,486
Number of discharges: 12
Here:

0.43%
State:

0.71%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$12,871
State:

$17,305
Average Total Payments
This Hospital:

$8,013
Massachusetts:

$8,001
Number of discharges: 75
Here:

2.67%
State:

2.01%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$20,434
State:

$27,685
Average Total Payments
Here:

$13,255
Massachusetts:

$13,824
Number of discharges: 18
Here:

0.64%
State:

0.69%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$10,963
Massachusetts:

$11,898
Average Total Payments
Here:

$5,639
State:

$5,640
Number of discharges: 12
Here:

0.43%
Massachusetts:

0.48%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$12,447
State:

$15,067
Average Total Payments
Here:

$7,493
State:

$7,402
Number of discharges: 26
This Hospital:

0.93%
Massachusetts:

0.72%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$7,404
State:

$11,121
Average Total Payments
This Hospital:

$5,124
State:

$5,063
Number of discharges: 13
This Hospital:

0.46%
Massachusetts:

0.52%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$12,951
Massachusetts:

$15,544
Average Total Payments
This Hospital:

$7,839
Massachusetts:

$7,997
Number of discharges: 69
Here:

2.46%
State:

3.29%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$20,295
Massachusetts:

$20,800
Average Total Payments
Here:

$11,926
State:

$11,374
Number of discharges: 64
This Hospital:

2.28%
State:

2.49%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$8,047
State:

$11,002
Average Total Payments
Here:

$5,304
Massachusetts:

$5,276
Number of discharges: 16
Here:

0.57%
State:

1.40%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$24,673
Massachusetts:

$34,898
Average Total Payments
This Hospital:

$14,843
Massachusetts:

$14,569
Number of discharges: 26
This Hospital:

0.93%
Massachusetts:

0.99%
Hypertension without Major Complications
Average Covered Charges
Here:

$8,725
State:

$11,253
Average Total Payments
Here:

$4,934
State:

$5,090
Number of discharges: 14
Here:

0.50%
State:

0.32%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$101,534
State:

$99,935
Average Total Payments
This Hospital:

$43,354
Massachusetts:

$46,690
Number of discharges: 12
This Hospital:

0.43%
State:

0.35%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$14,543
State:

$21,398
Average Total Payments
Here:

$9,260
State:

$9,714
Number of discharges: 35
This Hospital:

1.25%
State:

1.28%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$16,459
Massachusetts:

$33,644
Average Total Payments
This Hospital:

$12,611
Massachusetts:

$15,511
Number of discharges: 12
Here:

0.43%
State:

0.74%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$11,330
State:

$17,699
Average Total Payments
This Hospital:

$6,429
Massachusetts:

$6,528
Number of discharges: 12
This Hospital:

0.43%
Massachusetts:

0.70%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$11,910
Massachusetts:

$15,868
Average Total Payments
This Hospital:

$9,171
State:

$8,932
Number of discharges: 51
Here:

1.81%
Massachusetts:

1.16%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$8,959
Massachusetts:

$11,735
Average Total Payments
Here:

$6,257
Massachusetts:

$5,950
Number of discharges: 60
This Hospital:

2.14%
State:

3.33%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
Here:

$13,335
Massachusetts:

$17,258
Average Total Payments
Here:

$10,310
State:

$9,740
Number of discharges: 12
Here:

0.43%
Massachusetts:

0.61%
Major Joint Replacement or Reattachment of Lower Extremity with Major Complications
Average Covered Charges
Here:

$43,767
Massachusetts:

$56,032
Average Total Payments
This Hospital:

$23,344
State:

$26,459
Number of discharges: 15
This Hospital:

0.53%
Massachusetts:

0.23%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$33,254
State:

$34,815
Average Total Payments
Here:

$16,619
Massachusetts:

$16,169
Number of discharges: 63
Here:

2.24%
Massachusetts:

5.05%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$30,505
State:

$47,736
Average Total Payments
Here:

$20,657
State:

$20,782
Number of discharges: 14
This Hospital:

0.50%
State:

0.73%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$10,116
State:

$13,283
Average Total Payments
This Hospital:

$6,317
State:

$6,375
Number of discharges: 23
Here:

0.82%
State:

1.27%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$14,152
State:

$17,371
Average Total Payments
This Hospital:

$8,717
Massachusetts:

$9,228
Number of discharges: 31
Here:

1.10%
Massachusetts:

0.65%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$8,656
Massachusetts:

$11,032
Average Total Payments
Here:

$5,565
Massachusetts:

$5,408
Number of discharges: 74
This Hospital:

2.63%
Massachusetts:

2.34%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$26,386
Massachusetts:

$32,993
Average Total Payments
This Hospital:

$14,742
State:

$15,874
Number of discharges: 24
This Hospital:

0.85%
Massachusetts:

0.51%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$8,883
State:

$16,291
Average Total Payments
This Hospital:

$7,740
State:

$8,089
Number of discharges: 17
This Hospital:

0.60%
State:

0.74%
Other Kidney and Urinary Tract Diagnoses with Complications
Average Covered Charges
This Hospital:

$11,718
Massachusetts:

$17,038
Average Total Payments
Here:

$7,950
State:

$8,221
Number of discharges: 13
Here:

0.46%
Massachusetts:

0.37%
Other Kidney and Urinary Tract Diagnoses with Major Complications
Average Covered Charges
Here:

$12,201
Massachusetts:

$27,080
Average Total Payments
Here:

$11,332
State:

$13,292
Number of discharges: 11
This Hospital:

0.39%
State:

0.22%
Other Vascular Procedures with Major Complications
Average Covered Charges
Here:

$46,050
Massachusetts:

$69,347
Average Total Payments
Here:

$24,589
State:

$28,688
Number of discharges: 13
Here:

0.46%
State:

0.40%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$54,894
State:

$46,217
Average Total Payments
This Hospital:

$15,567
State:

$17,742
Number of discharges: 11
Here:

0.39%
State:

0.85%
Percutaneous Cardiovascular Procedures with Non-Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$48,750
State:

$46,601
Average Total Payments
Here:

$13,981
State:

$16,395
Number of discharges: 19
This Hospital:

0.68%
Massachusetts:

0.48%
Peripheral Vascular Disorders with Complications
Average Covered Charges
This Hospital:

$10,388
State:

$15,504
Average Total Payments
This Hospital:

$7,409
Massachusetts:

$7,834
Number of discharges: 16
Here:

0.57%
Massachusetts:

0.53%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
This Hospital:

$16,783
Massachusetts:

$26,686
Average Total Payments
Here:

$11,654
State:

$12,916
Number of discharges: 32
This Hospital:

1.14%
State:

0.27%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$8,593
State:

$11,310
Average Total Payments
This Hospital:

$5,036
State:

$5,178
Number of discharges: 22
Here:

0.78%
State:

0.57%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$15,570
Massachusetts:

$18,051
Average Total Payments
This Hospital:

$10,164
State:

$9,910
Number of discharges: 53
This Hospital:

1.89%
State:

1.08%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$14,501
State:

$18,441
Average Total Payments
This Hospital:

$7,930
Massachusetts:

$8,312
Number of discharges: 12
This Hospital:

0.43%
Massachusetts:

0.46%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$9,712
State:

$12,727
Average Total Payments
Here:

$6,421
Massachusetts:

$6,341
Number of discharges: 53
Here:

1.89%
State:

1.15%
Renal Failure with Complications
Average Covered Charges
Here:

$11,546
Massachusetts:

$14,101
Average Total Payments
Here:

$7,970
Massachusetts:

$7,793
Number of discharges: 61
This Hospital:

2.17%
Massachusetts:

2.19%
Renal Failure with Major Complications
Average Covered Charges
Here:

$18,515
State:

$22,295
Average Total Payments
This Hospital:

$12,545
State:

$12,764
Number of discharges: 48
Here:

1.71%
Massachusetts:

1.23%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$25,478
State:

$26,638
Average Total Payments
Here:

$15,392
Massachusetts:

$15,116
Number of discharges: 26
This Hospital:

0.93%
State:

1.06%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$37,057
State:

$39,531
Average Total Payments
This Hospital:

$17,948
Massachusetts:

$18,650
Number of discharges: 27
This Hospital:

0.96%
Massachusetts:

0.77%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$7,608
State:

$14,164
Average Total Payments
Here:

$5,950
Massachusetts:

$6,348
Number of discharges: 38
This Hospital:

1.35%
Massachusetts:

0.94%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
Here:

$119,704
Massachusetts:

$103,425
Average Total Payments
Here:

$48,717
Massachusetts:

$49,815
Number of discharges: 12
Here:

0.43%
Massachusetts:

0.24%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$27,047
State:

$27,269
Average Total Payments
Here:

$14,730
State:

$14,585
Number of discharges: 100
Here:

3.56%
State:

3.66%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$10,208
Massachusetts:

$16,201
Average Total Payments
Here:

$9,158
State:

$8,660
Number of discharges: 23
Here:

0.82%
Massachusetts:

1.16%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$6,879
State:

$11,667
Average Total Payments
This Hospital:

$5,330
Massachusetts:

$5,423
Number of discharges: 24
This Hospital:

0.85%
Massachusetts:

0.80%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$12,144
Massachusetts:

$14,686
Average Total Payments
This Hospital:

$7,954
Massachusetts:

$7,667
Number of discharges: 63
Here:

2.24%
Massachusetts:

3.03%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$22,446
State:

$20,722
Average Total Payments
Here:

$11,435
Massachusetts:

$11,062
Number of discharges: 43
Here:

1.53%
Massachusetts:

1.66%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$7,245
State:

$10,334
Average Total Payments
This Hospital:

$5,699
Massachusetts:

$5,319
Number of discharges: 11
Here:

0.39%
Massachusetts:

1.20%
Syncope and Collapse
Average Covered Charges
This Hospital:

$8,813
Massachusetts:

$10,915
Average Total Payments
Here:

$5,740
Massachusetts:

$5,557
Number of discharges: 99
This Hospital:

3.52%
State:

2.83%
Transient Ischemia
Average Covered Charges
Here:

$10,944
Massachusetts:

$13,501
Average Total Payments
This Hospital:

$5,890
State:

$5,542
Number of discharges: 36
Here:

1.28%
Massachusetts:

0.97%

Complaint Deficiency

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 27%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
State:

5%
Usually
This Hospital:

17%
Massachusetts:

17%
Always
This Hospital:

78%
Massachusetts:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

8%
Massachusetts:

5%
Usually
Here:

16%
Massachusetts:

15%
Always
Here:

76%
Massachusetts:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

12%
Massachusetts:

10%
Usually
This Hospital:

26%
State:

26%
Always
This Hospital:

62%
State:

64%

How often was patients' pain well controlled?

Sometimes or never
Here:

8%
Massachusetts:

7%
Usually
Here:

22%
Massachusetts:

22%
Always
This Hospital:

70%
Massachusetts:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

19%
State:

19%
Usually
Here:

19%
State:

19%
Always
This Hospital:

62%
Massachusetts:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

13%
Massachusetts:

8%
Usually
Here:

26%
State:

19%
Always
This Hospital:

61%
State:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

19%
State:

15%
Usually
This Hospital:

36%
State:

34%
Always
This Hospital:

45%
Massachusetts:

51%

Were patients given information about what to do during their recovery at home?

Yes
Here:

86%
Massachusetts:

86%
No
Here:

14%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

13%
State:

8%
7 or 8
Here:

25%
State:

24%
9 or 10
This Hospital:

62%
State:

68%

Would patients recommend the hospital to friends and family?

No
This Hospital:

6%
State:

4%
Yes, probably
Here:

31%
Massachusetts:

23%
Yes, definitely
Here:

63%
Massachusetts:

73%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

99.0%
Massachusetts:

99.7%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
State:

99.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

97.0%
State:

96.7%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

99.0%
Massachusetts:

99.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Massachusetts:

99.7%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
Here:

95.0%
State:

94.9%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

12
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

93.0%
Massachusetts:

97.2%
Patients Given a Prescription for a Statin at Discharge
Here:

100.0%
State:

98.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Massachusetts:

95.9%
Percent of Patients Given Discharge Instructions
This Hospital:

95.0%
State:

94.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

100.0%
Massachusetts:

96.6%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

100.0%
Massachusetts:

96.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

97.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

99.0%
State:

96.0%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

95.0%
Massachusetts:

95.1%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

98.0%
Massachusetts:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
State:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

99.0%
Massachusetts:

97.5%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
Massachusetts:

98.8%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
State:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
Massachusetts:

98.3%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Massachusetts:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

94.0%
Massachusetts:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

99.0%
Massachusetts:

97.3%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

97.0%
Massachusetts:

96.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

98.0%
State:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

14.9%
Massachusetts:

14.3%
30-Day Mortality Rates from Heart Failure
Here:

10.7%
Massachusetts:

10.4%
30-Day Mortality Rates from Pneumonia
Here:

11.0%
Massachusetts:

10.9%
30-Day Readmission Rates from Heart Attack
This Hospital:

19.0%
State:

20.6%
30-Day Readmission Rates from Heart Failure
Here:

26.4%
State:

25.3%
30-Day Readmission Rates from Pneumonia
Here:

18.0%
State:

19.2%

Hospital Acquired Conditions

Objects Accidentally Left in the Body After Surgery
This Hospital:

0.108%
State:

0.112%
Falls and injuries
Here:

0.216%
State:

0.520%
Blood infection from a catheter in a large vein
This Hospital:

0.324%
State:

0.298%
Infection from a Urinary Catheter
Here:

0.108%
State:

0.513%
Signs of Uncontrolled Blood Sugar
This Hospital:

0.971%
Massachusetts:

0.198%

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