AVALON CARE CENTER AT NORTHPOINTE - SPOKANE, WA
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Address 9827 NORTH NEVADAPhone (make sure to verify first before calling): (509) 468-7000 Number of Certified Beds: 119 Total Number of Residents: 111 Percent of Occupied Beds: 93% Sprinkler Status: Fully Sprinklered Program Participation: Medicare and Medicaid Type of Ownership: For profit - Corporation Located Within a Hospital?: No Multi Nursing Home Ownership?: No Resident and Family Councils: Resident Continuing Care Retirement Community?: No Quality Indicator Survey?: Yes Special Focus Facility?: No Type: Skilled Nursing Facilities Overall Star Rating: 4 Stars Health Inspections Star Rating: 4 Stars Nurse Staffing Star Rating: 3 Stars Quality Measures Star Rating: 3 Stars RN Only Star Rating: 4 Stars Employment Full-Time EquivalentAdministrative Staff - Full Time: 16.00Administrative Staff - Part Time: 1.14 Certified Nurse Aides - Full Time: 42.00 Certified Nurse Aides - Part Time: 2.57 Food Service Personnel - Full Time: 8.57 Food Service Personnel - Part Time: 1.43 Licensed Practical/ Vocational Nurses - Full Time: 12.57 Medical Directors - Under Contract: 1.14 Nurses With Administrative Duties - Full Time: 4.57 Physical Therapists - Under Contract: 1.71 Registered Nurses - Full Time: 6.86 Rn Director Of Nursing - Full Time: 1.14 Activities Professionals - Full Time: 1.14 Dentists - Under Contract: 0.03 Occupational Therapists - Under Contract: 1.71 Pharmacists - Under Contract: 0.06 Podiatrists - Under Contract: 0.03 Speech Pathologists - Under Contract: 1.71 Housekeeping Personnel - Under Contract: 9.63 Nurse Aides In Training - Full Time: 13.50 Dietitians - Full Time: 1.14 Occupational Therapy Assistants - Under Contract: 0.57 Social Workers - Part Time: 0.86 Physical Therapy Aide - Under Contract: 1.14 Medication Aides/ Technicians - Part Time: 2.86 Provided Services
Quality MeasuresPercent of long-stay residents whose need for help with daily activities has increased
Percent of long-stay residents who self-report moderate to severe pain
Percent of long-stay high-risk residents with pressure ulcers
Percent of long-stay residents who lose too much weight
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Percent of long-stay residents with a urinary tract infection
Percent of long-stay residents who have depressive symptoms
Percent of long-stay residents experiencing one or more falls with major injury
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who self-report moderate to severe pain
Percent of short-stay residents with Pressure ulcers that are new or worsened
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who newly received an antipsychotic medication
Percent of long-stay residents who received an antipsychotic medication
Staff InformationNumber of Registered Nurses Hours Per Resident Per Day
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
Total Number of Licensed Staff Hours Per Resident Per Day
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Number Therapy Hours Per Resident Per Day
Complaint DeficiencySigns that state that exit doors are to be kept closed: Few (Minimal harm or potential for actual harm)Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed: Few (Minimal harm or potential for actual harm) Follow policies and procedures to convey the resident's personal funds to the appropriate party responsible after the resident's death: Few (Minimal harm or potential for actual harm) Signs that state that exit doors are to be kept closed: Few (Minimal harm or potential for actual harm) Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm) Properly hold, secure and manage each resident's personal money which is deposited with the nursing home: Few (Minimal harm or potential for actual harm) Automatic sprinkler systems that have been maintained in working order: Some (Minimal harm or potential for actual harm) Properly installed electrical wiring and equipment: Some (Minimal harm or potential for actual harm) Give each resident a notice of rights, rules, services and charges. Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for: Many (Potential for minimal harm) Provide medically-related social services to help each resident achieve the highest possible quality of life: Few (Minimal harm or potential for actual harm) Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm) Allow the resident the right to participate in the planning or revision of the resident's care plan: Few (Minimal harm or potential for actual harm) Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm) Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Many (Minimal harm or potential for actual harm) Train all employees on what to do in an emergency, and carry out announced staff drills: Many (Minimal harm or potential for actual harm) Properly sized and located linen or trash receptacles: Few (Minimal harm or potential for actual harm) Properly installed electrical wiring and equipment: Some (Potential for minimal harm) Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Few (Minimal harm or potential for actual harm) Reasonably accommodate the needs and preferences of each resident: Few (Minimal harm or potential for actual harm) Allow the resident the right to participate in the planning or revision of the resident's care plan: Few (Minimal harm or potential for actual harm) Provide care by qualified persons according to each resident's written plan of care: Few (Minimal harm or potential for actual harm) Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients: Few (Minimal harm or potential for actual harm) Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm) Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature: Some (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm) 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Few (Minimal harm or potential for actual harm) Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm) Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm) Other nearby hospitals and nursing homes
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