VIDANT BERTIE HOSPITAL - WINDSOR, NC

Submitted by:Megan Booth-Mills, Director of Marketing
1403 S. King St Windsor NC 27983; Phone:252-794-6600
Beds- Total: 6; Beds- Total Certified: 6
Physicians: 3 MDs; Current Survey Ever Accredited: Yes ( we are TJC accredited)
Licensed Practice/Vocational Nurses: 1
Other Personnel: 118

Institution representatives - add corrected or new information about VIDANT BERTIE HOSPITAL »

Addresss:
1403 SOUTH KINGS STREET
WINDSOR, NC, 27983
Phone (make sure to verify first before calling): (252) 794-6600

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 4.00
Registered Professional Nurses : 19.25
Other Salaried Personnel : 58.25
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Registered Pharmacists : 1.00
Respiratory Therapists : 2.00
Physicians : 4.00
Physician Assistants : 5.00

Number Of Beds
Total: 15
Total Certified: 15

Provided Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

7.600%
State:

8.387%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.043%
North Carolina:

0.085%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

3.800%
North Carolina:

5.566%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

1.400%
State:

2.465%

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
North Carolina:

99.5%
Percent of Patients Given Discharge Instructions
This Hospital:

100.0%
North Carolina:

93.8%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
North Carolina:

95.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

81.0%
State:

96.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

86.0%
State:

95.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

100.0%
State:

97.2%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

10.6%
State:

11.5%
30-Day Mortality Rates from Pneumonia
This Hospital:

12.3%
North Carolina:

12.5%
30-Day Readmission Rates from Heart Failure
Here:

23.3%
State:

24.1%
30-Day Readmission Rates from Pneumonia
Here:

17.9%
North Carolina:

18.8%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 46%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

4%
North Carolina:

4%
Usually
Here:

10%
North Carolina:

16%
Always
Here:

86%
North Carolina:

80%

How often did doctors communicate well with patients?

Sometimes or never
Here:

2%
State:

4%
Usually
This Hospital:

4%
State:

13%
Always
This Hospital:

94%
North Carolina:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

3%
North Carolina:

9%
Usually
This Hospital:

10%
State:

24%
Always
Here:

87%
North Carolina:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

5%
State:

7%
Usually
Here:

15%
State:

22%
Always
This Hospital:

80%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

15%
State:

19%
Usually
This Hospital:

14%
State:

16%
Always
Here:

71%
North Carolina:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

6%
North Carolina:

10%
Usually
This Hospital:

10%
North Carolina:

19%
Always
This Hospital:

84%
North Carolina:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

4%
North Carolina:

9%
Usually
This Hospital:

14%
State:

28%
Always
This Hospital:

82%
North Carolina:

63%

Were patients given information about what to do during their recovery at home?

Yes
Here:

91%
State:

84%
No
Here:

9%
State:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

5%
North Carolina:

7%
7 or 8
Here:

12%
State:

23%
9 or 10
This Hospital:

83%
State:

70%

Would patients recommend the hospital to friends and family?

No
This Hospital:

1%
North Carolina:

5%
Yes, probably
Here:

19%
North Carolina:

24%
Yes, definitely
Here:

80%
North Carolina:

71%

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