BAYLOR REGIONAL MEDICAL CENTER AT PLANO - PLANO, TX

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Addresss:
4700 ALLIANCE BOULEVARD
PLANO, TX, 75093
Phone (make sure to verify first before calling): (469) 814-2000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Registered Professional Nurses : 119.40
Other Salaried Personnel : 435.83
Occupational Therapists : 3.00
Physical Therapists : 3.00
Registered Pharmacists : 72.00
Respiratory Therapists : 12.26
Speech Pathologists Or Audiologists : 0.62
Medical Social Workers : 2.00
Medical Laboratory Technologists : 13.00
Nuclear Medicine Technicians : 2.00
Diagnostic Radiology Technicians : 7.60

Number Of Beds
Total: 96
Total Certified: 96

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neurosurgical Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 35%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

2%
State:

5%
Usually
This Hospital:

17%
Texas:

17%
Always
Here:

81%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

3%
State:

4%
Usually
This Hospital:

14%
Texas:

13%
Always
Here:

83%
Texas:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

5%
Texas:

10%
Usually
This Hospital:

26%
Texas:

23%
Always
Here:

69%
Texas:

67%

How often was patients' pain well controlled?

Sometimes or never
Here:

4%
Texas:

7%
Usually
Here:

20%
State:

21%
Always
This Hospital:

76%
Texas:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

18%
State:

19%
Usually
Here:

19%
Texas:

17%
Always
This Hospital:

63%
State:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

4%
State:

9%
Usually
This Hospital:

14%
Texas:

18%
Always
Here:

82%
State:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

5%
State:

8%
Usually
Here:

24%
Texas:

25%
Always
This Hospital:

71%
State:

67%

Were patients given information about what to do during their recovery at home?

Yes
Here:

86%
State:

83%
No
This Hospital:

14%
State:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

3%
State:

8%
7 or 8
This Hospital:

13%
Texas:

21%
9 or 10
Here:

84%
Texas:

71%

Would patients recommend the hospital to friends and family?

No
Here:

2%
Texas:

5%
Yes, probably
This Hospital:

11%
State:

23%
Yes, definitely
This Hospital:

87%
Texas:

72%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$23,793
Texas:

$31,687
Average Total Payments
This Hospital:

$5,630
Texas:

$6,679
Number of discharges: 15
Here:

0.92%
State:

0.47%
Bronchitis and Asthma with Complications
Average Covered Charges
Here:

$17,464
State:

$28,888
Average Total Payments
This Hospital:

$4,624
State:

$5,710
Number of discharges: 12
Here:

0.73%
State:

0.52%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$20,354
State:

$22,187
Average Total Payments
Here:

$4,979
State:

$5,512
Number of discharges: 56
This Hospital:

3.42%
State:

2.13%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$23,564
Texas:

$29,940
Average Total Payments
Here:

$5,276
Texas:

$6,395
Number of discharges: 33
Here:

2.02%
Texas:

2.05%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$29,883
State:

$35,718
Average Total Payments
Here:

$6,545
Texas:

$7,640
Number of discharges: 57
Here:

3.48%
Texas:

2.27%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$16,242
State:

$22,469
Average Total Payments
This Hospital:

$4,759
State:

$4,747
Number of discharges: 16
Here:

0.98%
Texas:

1.59%
Cranial and Peripheral Nerve Disorders without Major Complications
Average Covered Charges
Here:

$36,241
State:

$29,822
Average Total Payments
Here:

$6,103
State:

$6,498
Number of discharges: 19
This Hospital:

1.16%
State:

0.29%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
Here:

$43,559
State:

$29,257
Average Total Payments
Here:

$5,662
Texas:

$6,351
Number of discharges: 14
This Hospital:

0.86%
Texas:

0.30%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$36,677
State:

$38,893
Average Total Payments
This Hospital:

$7,744
State:

$8,137
Number of discharges: 12
Here:

0.73%
State:

0.68%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$21,910
State:

$24,361
Average Total Payments
This Hospital:

$3,964
State:

$4,830
Number of discharges: 60
Here:

3.67%
State:

3.07%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
Here:

$15,030
Texas:

$19,689
Average Total Payments
This Hospital:

$3,871
State:

$4,633
Number of discharges: 13
This Hospital:

0.79%
State:

0.27%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$26,155
State:

$30,533
Average Total Payments
This Hospital:

$5,864
State:

$6,742
Number of discharges: 53
This Hospital:

3.24%
State:

1.83%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$41,312
Texas:

$52,594
Average Total Payments
This Hospital:

$9,255
State:

$11,790
Number of discharges: 17
This Hospital:

1.04%
State:

0.73%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$24,036
State:

$28,958
Average Total Payments
This Hospital:

$5,327
State:

$6,052
Number of discharges: 20
This Hospital:

1.22%
Texas:

0.64%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$18,774
Texas:

$19,820
Average Total Payments
Here:

$3,585
State:

$4,189
Number of discharges: 14
Here:

0.86%
State:

0.37%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$23,641
State:

$29,852
Average Total Payments
This Hospital:

$5,539
State:

$6,718
Number of discharges: 51
This Hospital:

3.12%
Texas:

3.09%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$41,258
Texas:

$46,288
Average Total Payments
This Hospital:

$9,099
Texas:

$9,846
Number of discharges: 32
Here:

1.95%
State:

2.71%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$17,713
Texas:

$20,982
Average Total Payments
Here:

$3,762
Texas:

$4,507
Number of discharges: 11
Here:

0.67%
Texas:

1.18%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$42,651
Texas:

$55,186
Average Total Payments
This Hospital:

$10,735
State:

$11,865
Number of discharges: 31
This Hospital:

1.89%
State:

1.25%
Hip and Femur Procedures Except Major Joint with Major Complications
Average Covered Charges
This Hospital:

$60,719
Texas:

$84,559
Average Total Payments
Here:

$19,513
Texas:

$19,805
Number of discharges: 12
Here:

0.73%
Texas:

0.30%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$108,842
Texas:

$151,066
Average Total Payments
Here:

$34,869
State:

$37,618
Number of discharges: 13
Here:

0.79%
Texas:

0.64%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$26,518
Texas:

$36,171
Average Total Payments
This Hospital:

$6,310
Texas:

$7,674
Number of discharges: 34
Here:

2.08%
Texas:

1.60%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$39,791
State:

$58,647
Average Total Payments
Here:

$10,259
State:

$12,879
Number of discharges: 15
Here:

0.92%
Texas:

0.95%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$23,392
State:

$28,468
Average Total Payments
This Hospital:

$4,500
State:

$5,476
Number of discharges: 12
Here:

0.73%
State:

0.81%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$21,137
State:

$34,831
Average Total Payments
Here:

$6,345
Texas:

$7,778
Number of discharges: 28
Here:

1.71%
State:

1.15%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$20,187
Texas:

$22,532
Average Total Payments
This Hospital:

$4,291
Texas:

$5,086
Number of discharges: 59
This Hospital:

3.60%
Texas:

3.62%
Laparoscopic Cholecystectomy without C.D.E. with Complications
Average Covered Charges
This Hospital:

$52,337
Texas:

$54,550
Average Total Payments
This Hospital:

$9,946
State:

$11,127
Number of discharges: 13
Here:

0.79%
Texas:

0.37%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
This Hospital:

$27,428
State:

$34,403
Average Total Payments
Here:

$6,957
Texas:

$8,357
Number of discharges: 15
Here:

0.92%
Texas:

0.30%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$46,331
Texas:

$60,653
Average Total Payments
This Hospital:

$12,302
Texas:

$13,908
Number of discharges: 89
This Hospital:

5.44%
State:

6.27%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$46,887
State:

$68,143
Average Total Payments
This Hospital:

$14,480
State:

$16,870
Number of discharges: 33
Here:

2.02%
State:

0.71%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
Here:

$120,529
State:

$150,283
Average Total Payments
This Hospital:

$35,635
State:

$36,010
Number of discharges: 18
Here:

1.10%
State:

0.55%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$22,522
Texas:

$27,706
Average Total Payments
Here:

$4,185
State:

$5,557
Number of discharges: 15
Here:

0.92%
State:

0.64%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$18,615
State:

$32,026
Average Total Payments
Here:

$6,119
State:

$7,792
Number of discharges: 15
This Hospital:

0.92%
State:

1.15%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$16,739
Texas:

$20,255
Average Total Payments
This Hospital:

$3,766
Texas:

$4,589
Number of discharges: 39
This Hospital:

2.38%
State:

2.39%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
Here:

$34,996
Texas:

$54,093
Average Total Payments
Here:

$10,721
Texas:

$12,909
Number of discharges: 18
Here:

1.10%
State:

0.86%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$28,284
State:

$31,108
Average Total Payments
Here:

$5,200
State:

$6,860
Number of discharges: 15
This Hospital:

0.92%
State:

0.55%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$35,284
State:

$41,085
Average Total Payments
This Hospital:

$7,621
Texas:

$8,523
Number of discharges: 26
Here:

1.59%
State:

1.20%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$24,327
Texas:

$32,292
Average Total Payments
Here:

$5,784
Texas:

$6,990
Number of discharges: 18
Here:

1.10%
State:

0.36%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$18,611
Texas:

$22,785
Average Total Payments
Here:

$4,336
Texas:

$5,348
Number of discharges: 32
Here:

1.95%
State:

1.52%
Renal Failure with Complications
Average Covered Charges
Here:

$22,490
Texas:

$29,456
Average Total Payments
This Hospital:

$5,752
Texas:

$6,717
Number of discharges: 105
Here:

6.41%
Texas:

2.33%
Renal Failure with Major Complications
Average Covered Charges
Here:

$29,363
Texas:

$44,595
Average Total Payments
Here:

$9,060
Texas:

$10,908
Number of discharges: 37
Here:

2.26%
State:

1.68%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$25,762
State:

$42,475
Average Total Payments
This Hospital:

$7,467
State:

$9,270
Number of discharges: 12
Here:

0.73%
State:

0.80%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$40,453
State:

$61,030
Average Total Payments
Here:

$11,512
Texas:

$13,022
Number of discharges: 18
This Hospital:

1.10%
Texas:

0.87%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$54,101
Texas:

$70,898
Average Total Payments
Here:

$13,994
State:

$15,222
Number of discharges: 11
This Hospital:

0.67%
State:

1.10%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$43,325
State:

$55,259
Average Total Payments
This Hospital:

$11,574
State:

$12,623
Number of discharges: 147
This Hospital:

8.98%
Texas:

4.83%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$27,057
Texas:

$31,223
Average Total Payments
This Hospital:

$6,657
State:

$7,429
Number of discharges: 88
This Hospital:

5.38%
State:

1.68%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$24,957
State:

$30,598
Average Total Payments
This Hospital:

$5,973
Texas:

$6,580
Number of discharges: 62
This Hospital:

3.79%
Texas:

2.99%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$46,848
State:

$46,624
Average Total Payments
This Hospital:

$10,217
State:

$9,603
Number of discharges: 30
This Hospital:

1.83%
State:

1.99%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$21,080
Texas:

$21,702
Average Total Payments
This Hospital:

$3,907
Texas:

$4,627
Number of discharges: 11
This Hospital:

0.67%
Texas:

1.33%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$78,230
State:

$103,546
Average Total Payments
Here:

$22,494
State:

$25,970
Number of discharges: 32
Here:

1.95%
Texas:

1.13%
Syncope and Collapse
Average Covered Charges
Here:

$16,697
Texas:

$26,197
Average Total Payments
This Hospital:

$3,937
State:

$4,788
Number of discharges: 15
Here:

0.92%
State:

1.55%
Transient Ischemia
Average Covered Charges
This Hospital:

$19,427
State:

$26,817
Average Total Payments
This Hospital:

$4,013
Texas:

$4,792
Number of discharges: 14
This Hospital:

0.86%
Texas:

1.11%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

28.600%
Texas:

37.857%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

16.500%
State:

8.275%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.056%
State:

0.250%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.021%
Texas:

0.110%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

4.100%
State:

2.420%

Hospital Acquired Conditions

Falls and injuries
Here:

1.384%
Texas:

0.881%
Blood infection from a catheter in a large vein
Here:

0.198%
Texas:

0.614%
Infection from a Urinary Catheter
Here:

0.593%
State:

0.531%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.2%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
State:

98.8%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
Texas:

98.9%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

7
State:

8
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

98.0%
Texas:

95.6%
Patients Given a Prescription for a Statin at Discharge
Here:

82.0%
State:

97.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

98.7%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Texas:

96.8%
Percent of Patients Given Discharge Instructions
Here:

98.0%
Texas:

93.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

98.0%
Texas:

96.4%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

98.0%
Texas:

97.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.9%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

96.0%
Texas:

95.2%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
State:

94.7%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

97.0%
State:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

99.0%
Texas:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
State:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
State:

98.4%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

100.0%
Texas:

96.7%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

100.0%
State:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

100.0%
State:

95.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

99.0%
State:

96.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

100.0%
Texas:

97.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

100.0%
Texas:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.7%
Texas:

15.6%
30-Day Mortality Rates from Heart Failure
This Hospital:

10.9%
Texas:

11.2%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.3%
Texas:

11.8%
30-Day Readmission Rates from Heart Attack
Here:

19.2%
State:

19.3%
30-Day Readmission Rates from Heart Failure
Here:

24.4%
Texas:

24.2%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.8%
State:

18.0%

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