AVERA MARSHALL REGIONAL MEDICAL CTR - MARSHALL, MN

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AVERA MARSHALL REGIONAL MEDICAL CTR
300 SOUTH BRUCE STREET
MARSHALL,MN 56258

County: LYON
Type: Critical Access Hospitals
Phone (make sure to verify first before calling): (507) 537-9661
Emergency service: Yes
Ownership: Government - Local

Quality Measure Score

	Here	State Average	Nation Average
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	100%	85%	85%
Heart Attack Patients Given Aspirin at Arrival	100%	91%	93%
Heart Attack Patients Given Aspirin at Discharge	100%	90%	90%
Heart Attack Patients Given Beta Blocker at Arrival	100%	89%	88%
Heart Attack Patients Given Beta Blocker at Discharge	100%	94%	91%

	Here	State Average	Nation Average
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	100%	82%	84%
Heart Failure Patients Given Discharge Instructions	62%	62%	66%
Heart Failure Patients Given Smoking Cessation Advice/Counseling	100%	75%	86%
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function	64%	81%	85%

	Here	State Average	Nation Average
Pneumonia Patients Assessed and Given Influenza Vaccination	86%	81%	75%
Pneumonia Patients Assessed and Given Pneumococcal Vaccination	87%	78%	75%
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival	88%	94%	93%
Pneumonia Patients Given Oxygenation Assessment	100%	100%	99%
Pneumonia Patients Given Smoking Cessation Advice/Counseling	50%	75%	84%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)	90%	85%	86%
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics	87%	94%	90%

	Here	State Average	Nation Average
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision	65%	85%	82%
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery	91%	91%	90%
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery	84%	86%	78%

Hospital Consumer Assessment of Healthcare Providers & Systems Survey

How do patients rate the hospital overall?

	Here	State Average	Nation Average
Patients who gave a rating of 9 or 10 (high)	62%	65%	63%
Patients who gave a rating of 7 or 8 (medium)	29%	25%	26%
Patients who gave a rating of 6 or lower (low)	9%	10%	11%

How often did doctors communicate well with patients?

	Here	State Average	Nation Average
Doctors always communicated well	81%	80%	79%
Doctors usually communicated well	16%	16%	16%
Doctors sometimes or never communicated well	3%	4%	5%

How often did nurses communicate well with patients?

	Here	State Average	Nation Average
Nurses always communicated well	70%	76%	73%
Nurses usually communicated well	25%	20%	21%
Nurses sometimes or never communicated well	5%	4%	6%

How often did patients receive help quickly from hospital staff?

	Here	State Average	Nation Average
Patients always received help as soon as they wanted	57%	67%	60%
Patients usually received help as soon as they wanted	32%	26%	28%
Patients sometimes or never received help as soon as they wanted	11%	7%	12%

How often did staff explain about medicines before giving them to patients?

	Here	State Average	Nation Average
Staff always explained	60%	61%	58%
Staff usually explained	21%	20%	18%
Staff sometimes or never explained	19%	19%	24%

How often was patients' pain well controlled?

	Here	State Average	Nation Average
Pain was always well controlled	68%	68%	67%
Pain was usually well controlled	27%	26%	25%
Pain was sometimes or never well controlled	5%	6%	8%

How often was the area around patients' rooms kept quiet at night?

	Here	State Average	Nation Average
Always quiet at night	54%	56%	54%
Usually quiet at night	36%	33%	32%
Sometimes or never quiet at night	10%	11%	14%

How often were the patients' rooms and bathrooms kept clean?

	Here	State Average	Nation Average
Room was always clean	71%	73%	68%
Room was usually clean	24%	20%	21%
Room was sometimes or never clean	5%	7%	11%

Were patients given information about what to do during their recovery at home?

	Here	State Average	Nation Average
Yes, staff did give patients this information	86%	82%	79%
No, staff did not give patients this information	14%	18%	21%

Would patients recommend the hospital to friends and family?

	Here	State Average	Nation Average
YES, patients would definitely recommend the hospital	61%	70%	67%
YES, patients would probably recommend the hospital	35%	26%	27%
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)	4%	4%	6%

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