ARROWHEAD REGIONAL MEDICAL CENTER - COLTON, CA

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ARROWHEAD REGIONAL MEDICAL CENTER
400 NORTH PEPPER AVENUE
COLTON, CA, 92324

Phone (make sure to verify first before calling): (909) 580-1000

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes
Type: Psychiatric Units

Dialysis Facility located within this hospital: ARROWHEAD REGIONAL MEDICAL CENTER

Hospital Acquired Conditions

Falls And Trauma

This Hospital:	1.204%
State:	0.456%

Vascular Catheter-Associated Infection

Here:	0.301%
California:	0.437%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 18%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	10%
State:	8%

Usually

Here:	21%
California:	22%

Always

This Hospital:	69%
California:	70%

How often did doctors communicate well with patients?

Sometimes or never

Here:	9%
California:	7%

Usually

Here:	17%
California:	17%

Always

Here:	74%
California:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	20%
California:	15%

Usually

This Hospital:	29%
State:	28%

Always

This Hospital:	51%
California:	57%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	11%
California:	9%

Usually

Here:	23%
State:	25%

Always

This Hospital:	66%
California:	66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	26%
California:	25%

Usually

This Hospital:	19%
California:	19%

Always

This Hospital:	55%
State:	56%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	13%
State:	11%

Usually

This Hospital:	22%
State:	21%

Always

This Hospital:	65%
California:	68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	17%
State:	19%

Usually

Here:	31%
California:	34%

Always

Here:	52%
State:	47%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	77%
State:	79%

This Hospital:	23%
California:	21%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	13%
California:	11%

7 or 8

This Hospital:	25%
California:	25%

9 or 10

This Hospital:	62%
State:	64%

Would patients recommend the hospital to friends and family?

Here:	8%
California:	7%

Yes, probably

Here:	28%
California:	25%

Yes, definitely

This Hospital:	64%
State:	68%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	38.200%
State:	27.382%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	7.200%
State:	8.494%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.052%
California:	0.224%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	100.0%
California:	98.6%

Percent of Patients Given Aspirin at Discharge

Here:	97.0%
State:	98.2%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	97.0%
California:	95.6%

Percent of Patients Given Beta Blocker at Discharge

Here:	98.0%
State:	97.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	98.0%
California:	99.6%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	9.0%
State:	91.0%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	12
California:	9

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	100.0%
California:	96.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	95.0%
California:	98.1%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	97.0%
California:	94.9%

Percent of Patients Given Discharge Instructions

This Hospital:	90.0%
California:	91.2%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
California:	98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	91.0%
California:	95.2%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	95.0%
California:	95.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	97.3%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	91.0%
State:	92.5%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	89.0%
California:	91.1%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	89.0%
California:	93.1%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	97.0%
State:	96.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	91.0%
California:	92.5%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	99.0%
State:	96.7%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	94.0%
California:	89.4%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	93.0%
California:	90.8%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
State:	99.4%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	74.0%
California:	88.3%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	100.0%
State:	91.5%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	98.0%
State:	90.3%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	100.0%
State:	92.5%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	17.8%
State:	15.8%

30-Day Mortality Rates from Heart Failure

This Hospital:	12.7%
California:	11.0%

30-Day Mortality Rates from Pneumonia

Here:	13.7%
State:	11.8%

30-Day Readmission Rates from Heart Attack

Here:	20.1%
State:	19.3%

30-Day Readmission Rates from Heart Failure

This Hospital:	27.6%
California:	24.6%

30-Day Readmission Rates from Pneumonia

Here:	19.1%
California:	18.1%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $5,122

Acute myocardial infarction, discharged alive w MCC: $1,898

Acute myocardial infarction, discharged alive w CC: $13,193

Heart failure and shock w/o CC/MCC: $7,800

Heart failure and shock w MCC: $15,773

Heart failure and shock w CC: $10,877

Chronic obstructive pulmonary disease w/o CC/MCC: $7,836

Chronic obstructive pulmonary disease w MCC: $14,076

Chronic obstructive pulmonary disease w CC: $10,540

Simple pneumonia and pleurisy w MCC: $15,477

Diabetes w MCC: $14,687

Chest Pain: $5,741

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $53,971

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $63,742

Extracranial procedures w/o CC/MCC: $10,872

Permanent cardiac pacemaker implant w/o CC/MCC: $1,962

Permanent cardiac pacemaker implant w CC: $27,965

Perc cardiovasc proc w drug-eluting stent w/o MCC: $20,662

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $12,215

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $26,753

Laparoscopic cholecystectomy w/o c.d.e. w CC: $17,767

Hernia procedures except inguinal and femoral w/o CC/MCC: $10,462

Hernia procedures except inguinal and femoral w CC: $15,090

Major small and large bowel procedures w/o CC/MCC: $17,526

Major small and large bowel procedures w CC: $27,643

Major small and large bowel procedures w MCC: $55,813

Stomach, esophageal duodenal proc w/o CC/MCC: $21,933

Cervical spinal fusion w MCC: $47,664

Spinal fusion except cervical w/o MCC: $76,545

Spinal fusion except cervical w MCC: $90,361

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $18,448

Major joint replacement or reattachment of lower extremity w/o MCC: $21,689

Major joint replacement or reattachment of lower extremity w MCC: $35,542

Revision of hip or knee replacement w/o CC/MCC: $26,781

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $1,442

Other musculoskelet sys and conn tiss O.R. proc w MCC: $32,890

Kidney and ureter procedures for neoplasm w/o CC/MCC: $14,870

Other kidney and urinary tract procedures w MCC: $29,819

Transurethral prostatectomy w/o CC/MCC: $6,808

Transurethral prostatectomy w CC/MCC: $12,081

Female reproductive system reconstructive procedures: $898

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $9,048

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